Installation failed - by rosebranch - on WordPress WooCommerce support

Solved2 replies2 participantsUpdated by rosebranch

  • Avatar: rosebranch
    rosebranch
    Participant

    hello, i couldnt install the theme. Do i need to install the woocommerce first? What is the problem pls help me, thanks

    My server features below

    Variable Name Value Variable Name Value
    OS Linux Database Data Disk Usage 834,1 KiB
    Server LiteSpeed Database Index Disk Usage 197,0 KiB
    PHP v7.2.33 MYSQL Maximum Packet Size 1.024,0 MiB
    MYSQL v10.2.33-MariaDB-cll-lve MYSQL Maximum No. Connection 2.000
    GD bundled (2.1.0 compatible) MYSQL Query Cache Size 128,0 MiB
    Server Hostname http://www.hesaplicep.com PHP Short Tag On
    Server IP:Port 213.238.183.32:443 PHP Max Script Execute Time 1800s
    Server Document Root /home/hesaplic/public_html PHP Memory Limit 2,0 GiB
    Server Date/Time Eylül 13, 2020 @ 1:29 pm PHP Max Upload Size 100,0 MiB
    Server Load 11.54 PHP Max Post Size 200,0 MiB

    #251283 Copied Theme version: 7.0.1

    2 Answers

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Please read our docs – https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/ and watch this video – https://youtu.be/UAlAkvoilfk
    What exactly problem with the installation do you face? Please provide a screenshot. Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here via Private Content area – https://prnt.sc/u7vwsg

    Regards

    #251285 Copied
    Avatar: rosebranch
    rosebranch
    Participant

    hello Rose, thanks for your reply. I solved the issue. The problem is the wordpress language. I cahnged it to English and installed successfully.

    #251289 Copied

The issue related to '‘installation failed’' has been successfully resolved, and the topic is now closed for further responses