What issues do you mean? Please provide URLs and screenshots.
Regards
What issues do you mean? Please provide URLs and screenshots.
Regards
Hello,
Thanks for using our theme.
As you can see on our demo, Shop page banner doesn’t persist on a category page – https://prnt.sc/uk1bjk But it can be added, go to Edit category > https://prnt.sc/uk1c6s
Provide temporary wp-admin access, so we can take a closer look at your breadcrumbs settings.
Regards
Hello,
Theme Options > Header builder > http://prntscr.com/uk01ao You were using “smart” type, I’ve changed it to “sticky”.
If you have any question you can find some tutorials which have answers for creating some types of headers -> http://prntscr.com/uk02dx
Regards
In this case, try the next workaround:
download this font https://fonts.google.com/specimen/Quicksand#standard-styles , upload it in XStore > Custom fonts, then select this uploaded font via Theme Options.
Regards
Hello,
We have checked your site in different browsers and have not faced any problems with the slider https://prnt.sc/ujzmos
Please clear all cache and check one more time.
Specify what exactly device and browser do you use, provide temporary wp-admin access, and we will take a closer look.
Regards
Hi,
Change typography settings via Theme Options > Save > change settings back and save one more time. Clear cache and check the result.
Provide temporary wp-admin access, our technicians will be able to take a closer look after the weekend.
Regards
Hello,
Sorry for the delay in answering.
I can’t see your site that uses XStore even after adding information in hosts file, unfortunately.
About translation, make sure that you translated texts for WooCommerce, XStore theme and XStore Core plugin. Sync translation – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/
Read this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/ Also, contact your hosting provider to get assistance with the speed problem.
As I can see, Olga helped you previously. She will be able to take a closer look at your current issues after the weekend. Please wait.
Regards
I’ve passed this to our technicians. I will let you know once get a solution from their side.
Regards
As I can see, this custom CSS code works for titles – https://prnt.sc/ujyooh Change the code depends on your needs and clear cache.
Regards
Hi,
WooCommerce > Settings > Products > Inventory
https://docs.woocommerce.com/document/configuring-woocommerce-settings/#inventory-options
Regards
Hello,
Disable Gutenberg editor – https://www.8theme.com/documentation/xstore/plugins/wpbakery-page-builder/ , then go to Edit post > https://prnt.sc/ujymki
Regards
Hello,
It requests additional customization is files, which is not included in our basic support. You may submit a customization request to WPKraken team.
Regards
Hello,
Please watch this video – https://youtu.be/LgzC4iK-j6A
Also, styling can be changed using Custom CSS code. Describe the desired result in more detail and we will help you with the code.
Regards
Hello,
You need to install default WooCommerce pages – https://docs.woocommerce.com/document/woocommerce-pages/
Regards
You’re welcome!
Regards
Hello,
Thanks for using our theme.
I will pass your report to our technicians team, it will be checked and fixed in the next update.
Regards
Hello,
Thanks for using our theme.
I can’t log in to your site – https://prnt.sc/ujxv9y Please check credentials.
I can see the slider on your Home page – https://prnt.sc/ujxvlb Clear cache and check one more time.
Regards
Hi,
Add the next custom CSS code:
.flexslider .slides>li {
display: block;
}
Or replace the Image carousel that contains 1 item – https://prnt.sc/ujleei by Image element.
Regards
Hello,
Read about text-transform here – https://www.w3schools.com/cssref/pr_text_text-transform.asp
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Hello,
As I can see, products can be added to Cart – https://prnt.sc/ujj6hp What exactly doesn’t work? please describe the issue in more detail with screenshots.
Thanks in advance.
Regards
Hello,
Click on 8Theme Category Options https://prnt.sc/ujirn2 and check these settings – https://prnt.sc/ujirv0
Regards
Hello,
Provide us with correct wp-admin and FTP access, so we can take a closer look.
Regards
Hello,
Contact your hosting provider and ask for help with it.
Regards
Hello,
Theme Options > Header builder > Account > Content Type, select Off-Canvas, then go to Dashboard > WooCommerce > Settings > Accounts & Privacy and set settings depends on your needs. All registration settings come from WooCommerce plugin.
Regards
Hello,
Provide temporary wp-admin and FTP access.
Regards
Hello,
Could you, please, provide temporary wp-admin access?
Regards
Hi,
Theme Options > Header builder > edit content of Mobile header, for example, https://prnt.sc/ujh3vt
Regards
Fixed.
Regards