Hello Cesar Ferreira,
It is not a problem/bug, but a feature request, because there is no such option at this moment. You can post it here – https://www.8theme.com/taskboard/
Regards
Hello,
1) I do not see the problem on a test page – https://prnt.sc/v1k5np What page can’t be edited/saved? On which one do you get the fatal error? Please provide URL.
2) Provide us with temporary FTP access (not cPanel) – FTP host, FTP user, FTP pass. If you don’t know your FTP access, contact the hosting provider and ask this information.
Regards
Hello Cesar Ferreira,
It is not a problem/bug, but a feature request, because there is no such option at this moment. You can post it here – https://www.8theme.com/taskboard/
Regards
Hello,
You have selected display it in slider https://prnt.sc/v1k19q , so set 3 here – https://prnt.sc/v1k1e3 = https://prnt.sc/v1k1q1
Regards
Try to add this code also:
.et_b_header-menu .nav-sublist-dropdown .menu-item:before {
content: '';
height: 2px;
width: 0;
right: 0;
position: absolute;
transition: width .2s ease-in-out;
bottom: 0;
background-color: #6aa6cb;
}
.et_b_header-menu .nav-sublist-dropdown .menu-item:hover:before {
width: 80%;
left: 25px;
right: auto;
}
or this one:
.et_b_header-menu .nav-sublist-dropdown .item-link:hover {
text-decoration: underline;
}
Regards
You’re welcome!
Regards
Check now.
Regards
Hello,
Try to use the next custom CSS code:
.elementor-widget-wp-widget-woocommerce_product_categories h5 {
font-weight: 600;
}
.elementor-widget-wp-widget-woocommerce_product_categories .cat-item:hover,
.elementor-widget-wp-widget-woocommerce_product_categories a:hover {
color: #6aa5cb;
}
Regards
Dear,
We need wp-admin and FTP access only.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password. If you do not know how to create FTP contact with your hosting provider, they will help you.
Regards
Hi,
Change the previous code to:
.products-loop .content-product, .product-slide .content-product {
padding: 15px 15px 0 15px;
border: 1px solid #e1e1e1;
-webkit-box-shadow: 10px 10px 11px -4px rgba(0,0,0,0.75);
-moz-box-shadow: 10px 10px 11px -4px rgba(0,0,0,0.75);
box-shadow: 10px 10px 11px -4px rgba(0,0,0,0.75);
}
.product-slide .content-product {
margin-bottom: 15px;
}
Use this service to achieve the desired box-shadow – https://www.cssmatic.com/box-shadow
Regards
Dear,
Contact WooCommerce support to get assistance with this.
Check how it works with a default WC theme – Storefront. We are able to help in case the situation is strictly related to XStore.
Let us know the results. If you need assistance from our side, provide temporary wp-admin access.
Regards
Hello,
2a) https://prnt.sc/v1jhyk
1) Theme Options > Styling > Bordered buttons
2) Theme Options > Header builder > delete Newsletter element from the header content.
3) All available settings you can find in Theme Options > WooCommerce (Shop) > Shop > Products style
Regards
Hi,
Please provide temporary wp-admin access.
Regards
Hello,
Thanks for using our theme.
Update the plugin via FTP – https://www.8theme.com/documentation/xstore/plugins/plugins-update/ , or provide us with temporary wp-admin and FTP access.
Regards
Hello,
Please provide temporary wp-admin and FTP access, so we can take a closer look.
Regards
Hello,
Thanks for using our theme.
Do you get any errors in browser console? Do you face the problem on a particular page only?
Provide temporary wp-admin access, so we can take a closer look https://prnt.sc/v1ap81
Regards
Hello,
Thanks for using our theme.
Your purchase code was activated on next sites – https://prnt.sc/v1akr3
The theme can be deactivated by you in the next way – https://prnt.sc/v1anbd
According to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project!)
https://themeforest.net/licenses/standard In case you are working on different projects you need to purchase more licenses.
Ping us along the way if you have any questions.
Regards
Hello,
Please do not duplicate requests – https://www.8theme.com/topic/socials-2/ . Reply times can vary from time to time and be up to 24 hours Monday – Friday and up to 48 hours on weekends, Sat-Sun. But is usually faster than that.
Let us know if you need any other assistance.
Regards
Hello,
By default, there is no such possibility for the social element in the header content. It requests additional customization in files, which is not included in our basic support.
All requests will be checked, but we do not guarantee 100% implementation in next theme update.
If you do not want to wait, submit customization request here, but it is paid service.
Our support policy you can find here – https://www.8theme.com/documentation/xstore/support/support/
Regards
Hello,
Please clear cache and try to activate the theme now.
Regards
Hello,
Sorry for the delay in answering.
Please describe in more detail what exactly works incorrectly.
Do you mean there is a problem when SG Optimizer plugin is activated?
To be able to assist you we need to get more information about the situation. Waiting for your reply.
Note, that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins. It’s not possible for the author to make the theme compatible with all the existing plugins.
Regards
Hello,
Have you checked it https://prnt.sc/v170wn ?
Unfortunately, I can’t login – https://prnt.sc/v171pq https://prnt.sc/v172wb
Regards
Check docs and vidoes of Elementor – https://docs.elementor.com/article/387-section-background-video-options
Regards
Hello,
Thanks for using XStore.
Try to activate the theme now.
Regards
Hello,
Go to Plugins > disable Infinite Scroll and Ajax pagination plugin or set the correct settings for the plugin if you want to use the Infinite scroll https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/
Regards
Thanks for letting us know.
Have a nice day.
Regards
Please clear cache and try to activate the theme now.
Regards
Activated.
Regards
Hello,
Thanks for using our theme.
Have you faced an “activation limit” issue?
Regards
Hello,
Thanks for using our theme.
Please check this topic – https://www.8theme.com/topic/logo-not-showing/
Regards
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