Hello,

Please provide URL and temporary wp-admin access, so we can take a closer look.

Regards

Hello,

1) By default, there is no option to change it.
2) This message comes from WooCommerce, style can be changed using Custom CSS code, for example –

.single-product.sticky-message-on .content-page .woocommerce-message {
    background-color: #01588c !important;
}

Regards

Hi,

Try the next code:

.price_slider_wrapper .ui-slider .ui-slider-handle {
    width: 15px !important;
    height: 15px !important;
}

Regards

I’ve passed your question to one of our technicians. Please be patient, the technicians team will be available after the weekend, and you will get an answer.
If you have any other questions, open up a new topic.

Regards

Hello,

Clear cache and check now – https://prnt.sc/v1kcas
If you are using File generator, you need to check every poin and enable required, for example, in your sidebar are added widgets – https://prnt.sc/v1kc2f > https://prnt.sc/v1kc6i

Regards

Hello Cesar Ferreira,

It is not a problem/bug, but a feature request, because there is no such option at this moment. You can post it here – https://www.8theme.com/taskboard/

Regards

Try to add this code also:

.et_b_header-menu .nav-sublist-dropdown .menu-item:before {
    content: '';
    height: 2px;
    width: 0;
    right: 0;
    position: absolute;
    transition: width .2s ease-in-out;
    bottom: 0;
    background-color: #6aa6cb;
}
.et_b_header-menu .nav-sublist-dropdown .menu-item:hover:before {
    width: 80%;
    left: 25px;
    right: auto;
}

or this one:

.et_b_header-menu .nav-sublist-dropdown .item-link:hover {
    text-decoration: underline;
}

Regards

Check now.

Regards

Dear,

We need wp-admin and FTP access only.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password. If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

Dear,

Contact WooCommerce support to get assistance with this.
Check how it works with a default WC theme – Storefront. We are able to help in case the situation is strictly related to XStore.
Let us know the results. If you need assistance from our side, provide temporary wp-admin access.

Regards

Hi,

Please provide temporary wp-admin access.

Regards

Hello,

Please provide temporary wp-admin and FTP access, so we can take a closer look.

Regards

Hello,

Thanks for using our theme.
Your purchase code was activated on next sites – https://prnt.sc/v1akr3
The theme can be deactivated by you in the next way – https://prnt.sc/v1anbd
According to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project!)
https://themeforest.net/licenses/standard In case you are working on different projects you need to purchase more licenses.
Ping us along the way if you have any questions.

Regards

Hello,

By default, there is no such possibility for the social element in the header content. It requests additional customization in files, which is not included in our basic support.
All requests will be checked, but we do not guarantee 100% implementation in next theme update.
If you do not want to wait, submit customization request here, but it is paid service.
Our support policy you can find here – https://www.8theme.com/documentation/xstore/support/support/

Regards

Hello,

Sorry for the delay in answering.
Please describe in more detail what exactly works incorrectly.
Do you mean there is a problem when SG Optimizer plugin is activated?
To be able to assist you we need to get more information about the situation. Waiting for your reply.
Note, that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins. It’s not possible for the author to make the theme compatible with all the existing plugins.

Regards