Replies by Rose Tyler | 8theme forum

Forum Replies Created

Viewing 30 posts - 40,651 through 40,680 (of 68,187 total)

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Rose Tyler

Support staff

October 21, 2020 at 10:55

Hello,

Loco translate > Plugins > XStore Core > New language > Choose a language + Choose a location – System > Start translating.
https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

Regards

#255903 Copied In reply to: How to change the woocommerce-mini-cart？

Rose Tyler

Support staff

October 21, 2020 at 10:53

Hello,

Theme Options > WooCommerce > Single product > Single product layout > Move product name to breadcrumbs > off

Regards

#255902 Copied In reply to: product information

Rose Tyler

Support staff

October 21, 2020 at 09:19

Hello,

This is independent of the theme. I would recommend you contacting the support of WooCommerce.

Regards

#255896 Copied In reply to: Cash on delivy – different Extra fee by different currencies

Rose Tyler

Support staff

October 21, 2020 at 09:11

Hello,

As I can see, you set id of category 53 https://prnt.sc/v3n0ur but I have not found a category with such id, so check now – https://prnt.sc/v3n2bx > https://prnt.sc/v3n2vw

Regards

#255895 Copied In reply to: Products by category are not displayed

Rose Tyler

Support staff

October 21, 2020 at 09:01

Hello,

Have you contacted support of WPML?
We guaranty compatibility of these plugins with our theme only.

Regards

#255893 Copied In reply to: Slider Revolution with WMPL
Rose Tyler

Support staff

October 21, 2020 at 08:52
Try to add the next custom CSS code:

.single-product .tabs .tabs-nav{ display: flex; flex-direction: row; justify-content: center; } .single-product .tabs-nav li:first-child { order: 2; } .single-product .tabs .tabs-nav li:last-child { order: 1; }

Try to enable “Remove space between slides” – https://prnt.sc/v3mlw8 If this is not what you are looking for, describe the desired result in more detail.

Regards
#255891 Copied In reply to: Few queries
Rose Tyler

Support staff

October 21, 2020 at 08:41

Hello,

Check settings of the form, for example – https://prnt.sc/v3mdch https://prnt.sc/v3mdqs

Regards

#255890 Copied In reply to: contact form demo restaurant

Rose Tyler

Support staff

October 21, 2020 at 08:28

Hello,

Please provide temporary wp-admin access.

Regards

#255889 Copied In reply to: How to change the dropdown menu hover color?

Rose Tyler

Support staff

October 21, 2020 at 08:25

Hello,

Site Preloader (Theme Options > General) can be enabled for all pages only.
Speed up the site and loading process of styling/fonts will be not visible – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Regards

#255888 Copied In reply to: Loading function only on Homepage

Rose Tyler

Support staff

October 21, 2020 at 08:13

Hello,

As I can see, these settings https://prnt.sc/v3lqb1 work – https://prnt.sc/v3lqvm Please clear cache and check one more time.

Regards

#255886 Copied In reply to: Visual Composer isn't working correctly in product page

Rose Tyler

Support staff

October 21, 2020 at 07:36

Hello,

There is no such possibility.

Check feature requests here and vote or add a new one – https://www.8theme.com/taskboard/

Try to enable Store Notice in Theme Options > WooCommerce (Shop).

Regards

#255884 Copied In reply to: Additional Header line

Rose Tyler

Support staff

October 21, 2020 at 07:31

Hello,

Shop page is a catalog page for products that can’t be edited using any page builder (including Elementor). Available settings you can find in Theme Options > WooCommerce (Shop).
Feel free to ask if you have any other questions.

Regards

#255883 Copied In reply to: Shop Page | Unable to edit in Elementor

Rose Tyler

Support staff

October 21, 2020 at 07:26

Hello,

Edit title of the page. If you can’t find it, provide temporary wp-admin access.

Regards

#255882 Copied In reply to: Editing

Rose Tyler

Support staff

October 21, 2020 at 07:21

Hello,

Please describe the problem in more detail with screenshots.
You can use Lightshot screenshot tool to make screenshots.

Regards

#255880 Copied In reply to: Theme Customizer

Rose Tyler

Support staff

October 21, 2020 at 07:17

Hello,

Theme Options > WooCommerce (Shop) > Single product builder > change width of columns, for example – https://prnt.sc/v3klu3

Regards

#255879 Copied In reply to: Single product page

Rose Tyler

Support staff

October 21, 2020 at 06:58

Hello,

Answered here – https://www.8theme.com/topic/not-working-purchase-code/#post-255876

Regards

#255877 Copied In reply to: not activated purchase code

Rose Tyler

Support staff

October 21, 2020 at 06:57

Hello,

Thanks for using XStore.
Try to activate the theme now.

Regards

#255876 Copied In reply to: not working Purchase Code

Rose Tyler

Support staff

October 18, 2020 at 15:52

Hello,

Theme Options > Mobile Panel

Regards

#255606 Copied In reply to: How to modify Mobile Footer

Rose Tyler

Support staff

October 18, 2020 at 15:51

Hello,

Enable the Elementor for static blocks – https://prnt.sc/v1psev then edit it – https://prnt.sc/v1psn1

Regards

#255605 Copied In reply to: edit footer with elementor

Rose Tyler

Support staff

October 18, 2020 at 15:19

Did you follow this article https://crunchify.com/how-to-fix-access-control-allow-origin-issue-for-your-https-enabled-wordpress-site-and-maxcdn/?
You have not provided a screenshot. You can use Lightshot screenshot tool to make the screenshot.

Regards

#255602 Copied In reply to: Font Awesome Not Showing

Rose Tyler

Support staff

October 18, 2020 at 15:16

Hello,

Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache, and check how it works then.

Regards

#255600 Copied In reply to: Users cannot login on website.

Rose Tyler

Support staff

October 18, 2020 at 15:14

Hello,

Please provide URL and temporary wp-admin access, so we can take a closer look.

Regards

#255599 Copied In reply to: Display Archive Title and Add Overflow feature to Static Block in Size Guide

Rose Tyler

Support staff

October 18, 2020 at 14:25

The functionality of the mentioned element comes from XStore Code plugin
et-core-plugin/app/models/customizer/theme-options/global.php
et-core-plugin/app/models/customizer/icons.php
New social icons for the element can’t be added via child theme, so you will need to repeat changes after every plugin update.

Regards

#255591 Copied In reply to: socials
Rose Tyler

Support staff

October 18, 2020 at 13:20
Hello,

1) By default, there is no option to change it.
2) This message comes from WooCommerce, style can be changed using Custom CSS code, for example –

.single-product.sticky-message-on .content-page .woocommerce-message { background-color: #01588c !important; }

Regards
#255588 Copied In reply to: Change the loader and message
Rose Tyler

Support staff

October 18, 2020 at 13:03
Hi,

Add the next code in Theme options > Theme Custom CSS:

.woocommerce-message { background: #eda794; }

Regards
#255586 Copied In reply to: Problem With Color Editing
Rose Tyler

Support staff

October 18, 2020 at 12:44
Hi,

Try the next code:

.price_slider_wrapper .ui-slider .ui-slider-handle { width: 15px !important; height: 15px !important; }

Regards
#255585 Copied In reply to: How to customize Price by filter
Rose Tyler

Support staff

October 18, 2020 at 12:42

Hello,

Read this post http://dejanjanosevic.info/remove-index-php-permalink-in-wordpress/
This is not related to our theme. We are theme support, so we are able to help with issues related strictly to our theme, take it into account if you need help with default WordPress or WooCommerce questions. Contact WP or WC support if you have problems with default options.

Feel free to contact us anytime if you have questions related to our theme settings.

Regards

#255584 Copied In reply to: Problem With Editing Theme

Rose Tyler

Support staff

October 18, 2020 at 12:37

I’ve passed your question to one of our technicians. Please be patient, the technicians team will be available after the weekend, and you will get an answer.
If you have any other questions, open up a new topic.

Regards

#255581 Copied In reply to: socials
Rose Tyler

Support staff

October 18, 2020 at 12:35
Hello,

It takes color from Dokan plugin settings – https://prnt.sc/v1mx1p , so change settings of the plugin (contact the plugin support to get assistance) or use the next custom CSS code:

.dokan-dashboard-content .dokan-control-label { color: #595959 !important; }

About the “j.n.Y” contact the plugin support also.

Regards
#255579 Copied In reply to: In Dokan vendor dashboard / Orders / Tracking number area – no labels
Rose Tyler

Support staff

October 18, 2020 at 09:08

Hello,

Clear cache and check now – https://prnt.sc/v1kcas
If you are using File generator, you need to check every poin and enable required, for example, in your sidebar are added widgets – https://prnt.sc/v1kc2f > https://prnt.sc/v1kc6i

Regards

#255570 Copied In reply to: Mobile Filter doesnt exist
← 1 2 3 … 1,355 1,356 1,357 … 2,271 2,272 2,273 →

40,651–40,680 of 68,187 posts

Viewing 30 posts - 40,651 through 40,680 (of 68,187 total)

← 1 2 3 … 1,355 1,356 1,357 … 2,271 2,272 2,273 →

Forum Replies Created

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