Replies by Rose Tyler | 8theme forum

Forum Replies Created

Viewing 30 posts - 39,541 through 39,570 (of 68,187 total)

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Rose Tyler

Support staff

November 27, 2020 at 13:38

1) Create a static block with the desired content ( https://prnt.sc/vr7ixe ) , then add the block for category https://prnt.sc/vr7jcj > https://prnt.sc/vr7jik , select position via Theme options > WooCommerce > Shop > Shop page layout > https://prnt.sc/vr7kw0
2) Theme Options > Header builder > Add Newsletter element into the header content, then set settings of it depends on your needs. Static block can be used as content.
3) Theme Options > WooCommerce > shop elements > Brands > Show Product Brands On Single Product Page and Choose The Location For Brands

Regards

#261557 Copied In reply to: Mobile menu dropdown not working & shop page filter icon in mobile not showing

Rose Tyler

Support staff

November 27, 2020 at 13:26

Hello,

Go to WooCommerce > Settings > Advance > edit Account endpoints.

Regards

#261555 Copied In reply to: Deleting the Downloads Area

Rose Tyler

Support staff

November 27, 2020 at 13:24

Hello,

Describe the problem in more detail with screenshots. Provide temporary wp-admin and FTP access, so we can take a closer look.

Use the Lightshot screenshot tool to share the screenshot.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

#261554 Copied In reply to: Woocommerce disappeared after update, missing SHOP button

Rose Tyler

Support staff

November 27, 2020 at 13:20

Hello,

I can’t open your site. Is there a restriction by IP or something else?
Update the theme and Core plugin – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/ Then go to Theme Options > click on Publish. Clear all cache, including cache of your mobile browser, and check the mobile menu then. Check how the arrow in the menu works when “Dropdown Opening Action” enabled and disabled (Theme Options > Header builder > Mobile menu).

Regards

#261553 Copied In reply to: Menu version mobile

Rose Tyler

Support staff

November 27, 2020 at 13:09

Hi,

Theme Options > WooCommerce > Shop > Shop page layout > Sidebar Position For Mobile

Regards

#261551 Copied In reply to: Where to disable the mobile off canvas filter

Rose Tyler

Support staff

November 27, 2020 at 12:03

You did not create translation for the theme and Core plugin. I’ve added them, so now you need to find and translate strings, for example – https://prnt.sc/vr5htb https://prnt.sc/vr5ii1

Regards

#261534 Copied In reply to: TRANSLATIONS

Rose Tyler

Support staff

November 27, 2020 at 11:26

Check now.

Regards

#261526 Copied In reply to: Blank website after updating WooCommerce

Rose Tyler

Support staff

November 27, 2020 at 11:10

If you sorted out, this topic will be closed. Open up new topics for new questions, please.

Regards

#261524 Copied In reply to: Catergories – Cannot Load images

Rose Tyler

Support staff

November 27, 2020 at 11:04

Hello,

Text can be edited using Elementor – https://prnt.sc/vr3ve0
This form – https://prnt.sc/vr3vr7 can be changed via Dashboard – https://prnt.sc/vr3wcz , for styling we use custom classes – https://prnt.sc/vr3x8f > https://www.8theme.com/documentation/xstore/plugins/mail-chimp-form-custom-styles/
Text of the Sale label can be changed via Theme Options > WooCommerce (Shop) > Shop elements > Sale & Out of Stock

I’ve created translation for the Core plugin, you need to find and translate strings there, for example – https://prnt.sc/vr479w > https://prnt.sc/vr47p3

Let us know if you need any further assistance.

Regards

#261522 Copied In reply to: Вы продаете не рабочие темы

Rose Tyler

Support staff

November 27, 2020 at 10:44

Hello,

Change Sticky Type from “Smart” to “Sticky”

Regards

#261517 Copied In reply to: Sticky main header is not working when scrolling down

Rose Tyler

Support staff

November 27, 2020 at 10:22

Hi,

By default, there is no such option. Contact support of WooCommerce to get some advice.

Regards

#261512 Copied In reply to: Grouped product page subtotal

Rose Tyler

Support staff

November 27, 2020 at 10:05

Hello,

Contact your hosting provider and ask them about server error logs.
Provide us with FTP and wp-admin access, so we can take a closer look.

Regards

#261507 Copied In reply to: Blank website after updating WooCommerce

Rose Tyler

Support staff

November 27, 2020 at 09:54

You’re welcome!
Theme Options > WooCommerce (Shop) > Shop > Shop page layout > https://prnt.sc/vr2mia

Regards

#261503 Copied In reply to: Mobile menu dropdown not working & shop page filter icon in mobile not showing

Rose Tyler

Support staff

November 27, 2020 at 09:52

Hello,

Go to edit product > [8theme] Product Options > https://prnt.sc/vr2l30

Regards

#261501 Copied In reply to: new tab in product page but different content for each product

Rose Tyler

Support staff

November 27, 2020 at 09:50

Hello,

Please provide temporary wp-admin and FTP access, so we can take a closer look.

Regards

#261500 Copied In reply to: Sales Booster – Message text Translation

Rose Tyler

Support staff

November 27, 2020 at 09:36

Hello,

Check if tabs are enabled via Theme Options.
Provide temporary wp-admin access, so we can take a closer look.

Regards

#261497 Copied In reply to: Somehow hidden main product description

Rose Tyler

Support staff

November 27, 2020 at 09:34

Hello,

Could you provide a screenshot or video?

Regards

#261495 Copied In reply to: Search Feature Issue

Rose Tyler

Support staff

November 27, 2020 at 09:31

Fixed. Clear cache and check now.

Regards

#261494 Copied In reply to: Previous and Next Product Buttons on Single Product Page

Rose Tyler

Support staff

November 27, 2020 at 09:25

Hello,

Go to Dashboard > Appearance > Widgets > edit content of these areas – https://prnt.sc/vr1wlz
or Header builder > edit content of this connection block – https://prnt.sc/vr1yq4 > https://prnt.sc/vr1zsv
Check these videos about the header builder – https://www.youtube.com/watch?v=RbdKjQrFnO4&list=PLMqMSqDgPNmDu3kYqh-SAsfUqutW3ohlG

Regards

#261490 Copied In reply to: How to change top banner connection block

Rose Tyler

Support staff

November 27, 2020 at 09:16

Hello,

There is no such possibility, but you can submit a feature request here – https://www.8theme.com/taskboard/

Regards

#261489 Copied In reply to: product display widgets

Rose Tyler

Support staff

November 27, 2020 at 09:13

Hello,

Theme Options > Header builder > Mobile header > Mobile menu > Enable logo, search, menu, my account and custom HTML block – https://prnt.sc/vr1pot , create a static block with the desired content https://prnt.sc/vr1qgw and set it to show via the HTML element – https://prnt.sc/vr1q52

Regards

#261488 Copied In reply to: Mobile Menu Design

Rose Tyler

Support staff

November 27, 2020 at 08:51

You’re welcome!

Regards

#261485 Copied In reply to: More questions for our website

Rose Tyler

Support staff

November 27, 2020 at 08:42

Hello,

Thanks for using our theme.
Update XStore to 7.1.3 v and Core plugin to 3.1.3v https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Then go to Theme Options > click on Publish. Clear all cache, including cache of your mobile browser, and check the menu and filter then.

Regards

#261484 Copied In reply to: Mobile menu dropdown not working & shop page filter icon in mobile not showing

Rose Tyler

Support staff

November 27, 2020 at 08:20

Please see screenshots – https://prnt.sc/vr0p6w https://prnt.sc/vr0pn8

Regards

#261480 Copied In reply to: Line under headings on homepage

Rose Tyler

Support staff

November 27, 2020 at 08:16

Please describe it in more detail. There is no known bug with the filter.
Do you use the latest version of the theme and Core plugin – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ ? After the update, go to Theme Options > click Publish.

Regards

#261479 Copied In reply to: Clear All Filters button missing
Rose Tyler

Support staff

November 27, 2020 at 08:14
Hello,

Add the next code in Theme Options > Theme Custom CSS > Custom CSS for desctop:

.woocommerce-tabs.horizontal .wc-tabs .et-woocommerce-tab { margin: 0 300px; }

Regards
#261478 Copied In reply to: Padding left and right in description tab
Rose Tyler

Support staff

November 27, 2020 at 08:04

Hello,

Thanks for using our theme.
You can activate it now.

Regards

#261476 Copied In reply to: You have reached activation number limit.

Rose Tyler

Support staff

November 27, 2020 at 08:02

Hello,

Check this topic – https://www.8theme.com/topic/cant-update-the-theme-and-core-plugin/

Regards

#261475 Copied In reply to: Error updating Xstore Template

Rose Tyler

Support staff

November 26, 2020 at 17:19

Hello,

What demo version do you use?
Please provide a screenshot.
Use the Lightshot screenshot tool to share the screenshot.

Regards

#261429 Copied In reply to: Line under headings on homepage

Rose Tyler

Support staff

November 26, 2020 at 17:17

Hi,

There is no such possibility, unfortunately. WooCommerce widgets work on product catalog pages (default like – Shop, Category), this functionality comes from WC and it is independent of the theme.

Regards

#261428 Copied In reply to: Filter on other page than Shop/Categories
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39,541–39,570 of 68,187 posts

Viewing 30 posts - 39,541 through 39,570 (of 68,187 total)

← 1 2 3 … 1,318 1,319 1,320 … 2,271 2,272 2,273 →

Forum Replies Created

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