Forum Replies Created

Viewing 30 posts - 39,511 through 39,540 (of 68,231 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 29, 2020 at 11:59

    Hello,

    Check translation fo XStore Core plugin.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 29, 2020 at 11:34

    Hello,

    2) Add the next code in Theme Options > Custom CSS:

    .shopping-cart-widget .widget_shopping_cart_content .bottom-btn a {
        font-size: 9px;
    }

    > https://prnt.sc/vs6r1q
    or

    .shopping-cart-widget .widget_shopping_cart_content .bottom-btn a {
        width: 100%;
        margin: 5px 0;
    }

    https://prnt.sc/vs6rde
    3)

    .product .add-to-container a {
        width: 100%;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 29, 2020 at 11:17

    Hello,

    Thanks for using our theme.
    Theme Options > Header builder > Multiple headers > edit header for the Home page. For example – http://prntscr.com/tn1ar9 + https://youtu.be/BpeXfzNwkOc

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 29, 2020 at 11:15

    Hello,

    1) Clear cache and check one more time.
    What text should be displayed there?
    2) Theme Options > WooCommerce (Shop) > Shop > Products style > Show Excerpt In Content Product > Off.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 29, 2020 at 10:46

    Hello,

    If you need to make changes in files, do them via child theme, to prevent losing changes after the parent theme update.
    More information you can get from WooCommerce support.
    Please note that additional customization in files is not included in our basic support.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 29, 2020 at 10:43

    In this case, it can’t be done just via translation. It requests additional customization in files, which is not included in our basic support.
    You can disable the buy now button (Theme Options > Woocommerce (Shop) > Single product builder > Add to cart > Buy Now Button > off) , or submit a customization request to WPKraken team.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 29, 2020 at 10:21

    Hello,

    Theme Options > WooCommerce (Shop) > Shop > Products style > Add To Cart With Quantity (Simple Products) > off.
    Styling of buttons you can change via Theme Options > Styling.
    Unfortunately, there is no option to shown the newsletter popup only on the home page. You can submit a request here – https://www.8theme.com/taskboard/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 29, 2020 at 10:07

    Hello,

    You can create a new Menu via Appearance > Menus (without static block) and set it to display for Mobile only (Header builder > Mobile menu > select menu).
    Or add the next code in Theme Options > Theme Custom CSS > Global custom CSS:

    .header-mobile-menu .et-menu-list .menu-title h3 {
        color: white !important;
    }
    .header-mobile-menu .nav-sublist-dropdown .block-container>.vc_row {
        padding-top: 0px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 29, 2020 at 10:01

    Hello,

    Thanks for using our theme.
    If you need to delete the current installations, deactivate the theme – https://prnt.sc/uyzcst first, then you will be able to activate it on a new site.
    Note that 1 license of the theme can be used on 1 staging site + 1 live/production site = 1 end project only.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 29, 2020 at 09:30

    The generator is not obligatory, you may do not generate the file at all, like it is right now.
    But if you want to use this feature, select all required elements, and check style of pages on the frontend. If you will face a style problem on the single products page, likely single product layouts are not added to the file, and so on.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 29, 2020 at 09:17

    I’ve fixed it. Just clear browser cache and check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 29, 2020 at 09:16

    Hello,

    Please read this article and watch video – https://elementor.com/blog/introducing-mobile-editing/ Content of pages can be styled using Elementor for desktop and mobile differently, you even can show some sections for desktop or mobile only.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 29, 2020 at 09:06

    Hi,

    1) Edit slider > https://prnt.sc/vs5804 > https://prnt.sc/vs582t
    2) This demo uses a custom Header for the Home page, when you open the header builder it shows the Default header that is displayed on all other pages (like Cart, Shop and so on), to be able to edit the Home page header, go to Header builder > Multiple headers > https://prnt.sc/vs5ad1
    Also, watch this video – https://youtu.be/BpeXfzNwkOc

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 29, 2020 at 08:52

    Hello,

    Check now. I’ve disabled the sidebar via Theme Options > Blog > Blog layout > Sidebar position > Without.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 29, 2020 at 08:36

    Hi,

    Thanks for using our theme.
    Theme Options > WooCommerce (Shop) > Single product page > Single product layout > https://prnt.sc/vs50us + https://prnt.sc/vs50yq + https://prnt.sc/vs512k

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 29, 2020 at 08:33

    Hello Tadas_Andrulis,

    Thanks for using our theme.
    In case if automatic plugin installation fails (as a rule it is because of your server settings), you can install them manually via your Dashboard: Plugins > Add New > Upload Plugin > Browse plugins archives. Or via FTP, by uploading and extracting the plugin zip files into wp-content/plugins folder. You can find the zip files for plugins installation here – https://www.8theme.com/downloads/

    If you need any further assistance, let us know what demo version (Elementor or WPBakery) do you want to import and provide FTP access also.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 29, 2020 at 08:26

    Hello,

    Issue with the styles is caused by using CSS Generator feature in the wrong manner (XStore > Files generator). You did not choose all the necessary elements that used on your site that’s why you got broken styles for them. The File generator option is created to speed up the site performance and avoid calling the styles of elements that you don’t use on your site. Use this tool if you are an advanced user ( it may cause style issues on the frontend ). If you want to speed up the site, follow this article first – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 29, 2020 at 08:06

    Hello,

    In case if automatic plugin installation fails (as a rule it is because of your server settings), you can install them manually via your Dashboard: Plugins > Add New > Upload Plugin > Browse plugins archives. Or via FTP, by uploading and extracting the plugin zip files into wp-content/plugins folder. You can find the zip files for plugins installation here – https://www.8theme.com/downloads/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 29, 2020 at 08:05

    Hello Sever,

    You can activate the theme now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 29, 2020 at 08:05

    Hello Douglas_Latino,

    We’ve checked your activations. You can use the purchase code now.
    Please note that according to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) – https://themeforest.net/licenses/terms/regular

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 29, 2020 at 08:02

    Hi,

    Done.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 28, 2020 at 19:18

    Hello,

    Thanks for using our theme.
    Enable Elementor for static blocks – https://prnt.sc/vrwpml , then create a footer static block with the desired content, and set it to show via Appearance > Widgets. For example – https://prnt.sc/vrwrnz > https://prnt.sc/vrwru4
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 28, 2020 at 19:12

    Hello,

    Deactivate the theme – https://prnt.sc/vrwoj7 and delete files of the current installation, then you will be able to activate it on a new domain.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 28, 2020 at 19:10

    Hello,

    Check Shop page and you will see the new logo. Landing watch demo uses custom Header for the Home page, to be able to change it go to Theme Options > Header builder > Multiple headers – https://prnt.sc/vrwmwb , then you will be able to edit the content of the header that is displayed on the Home page.
    Also, watch this video – https://youtu.be/BpeXfzNwkOc

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 28, 2020 at 17:07

    Hello,

    Unfortunately, we do not work via TeamViewer. The quick view is visible on all products on your Shop page? Do you use the Products element on the Home page? Go to Styling > select “Inherit” product view https://prnt.sc/vrurmj
    Global quick view settings you can find in Theme Options > WooCommerce > Shop elements > Quick view.
    We really want to help you, but it is difficult to do just by description. Contact us once the site will be live, so we can check it more deeply.
    At least provide us with screenshots of how products look on your Home and Shop pages.
    Do you have any errors in the browser console?
    Make sure that any of 3rd party plugins doesn’t affect the quick view displaying.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 28, 2020 at 16:23

    You’re welcome!
    Have a good day!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 28, 2020 at 15:53

    Dear,

    As was mentioned, I do not see the problem on your site. Here is view from the customizer – https://prnt.sc/vrtos8 , and from the live site in an incognito window – https://prnt.sc/vrtpb2

    I’ve changed the background color and zoom – https://prnt.sc/vrtqpx , disabled the W3 Total Cache , and can clearly see the result – https://prnt.sc/vrtskq So contact the support of the cache plugin to find our why you can’t clear the cache, or keep the plugin disabled and activate it once all changes on the site will be finished.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 28, 2020 at 15:42

    Provide URL and temporary wp-admin access, please.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 28, 2020 at 15:42

    Great. Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 28, 2020 at 15:41

    Hello,

    You can activate the theme now.
    Please note that according to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) – https://themeforest.net/licenses/terms/regular

    Regards

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    Viewing 39,540 results - 39,511 through 39,540 (of 68,231 total)
Viewing 30 posts - 39,511 through 39,540 (of 68,231 total)
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