Search Feature Issue - by West Socks - on WordPress WooCommerce support

This topic has 7 replies, 2 voices, and was last updated 3 years, 6 months ago ago by Rose Tyler

  • Avatar: West_Socks
    West Socks
    Participant
    November 26, 2020 at 21:42

    I have a search feature issue where when you type in something and press the “x” it doesn’t delete it. It just stays there unless you backspace every letter.

    Thanks.

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 27, 2020 at 09:34

    Hello,

    Could you provide a screenshot or video?

    Regards

    Avatar: West_Socks
    West Socks
    Participant
    November 27, 2020 at 17:14

    https://www.westsocks.com/wp-content/uploads/2016/05/Capture.png

    Just type in golf in the search box and try to hit “x”.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 28, 2020 at 09:04

    Hello,

    Thanks for the explanation, you are right, seems there is a bug.
    Please provide temporary FTP access also. Our technicians will be able to check and solve it after the weekend.

    Regards

    Avatar: West_Socks
    West Socks
    Participant
    November 29, 2020 at 17:20

    Just added, Thank you.

    Please contact administrator
    for this information.
    Avatar: West_Socks
    West Socks
    Participant
    November 29, 2020 at 22:53

    I also have an issue with the “Free Shipping bar” again not loading correctly in the slide-out cart. Here are the links to mobile and desktop.

    https://ibb.co/zPm2v1k
    https://ibb.co/mDXckpn
    https://ibb.co/JKCVrwP

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 30, 2020 at 08:42

    Hello,

    1) Fixed.
    2) Clear browser cache on your mobile and you will be able to see the amount

    Regards

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