Previous and Next Product Buttons on Single Product Page

This topic has 11 replies, 2 voices, and was last updated 3 years, 5 months ago ago by Rose Tyler

  • Avatar: FastFormations
    rj
    Participant
    November 18, 2020 at 11:56

    Hi

    Can you please have a look at the buttons (specially the one on left side)
    The size is automatically changed and animation of both buttons is not smooth as before

    https://prnt.sc/vle8l7

    Please, contact administrator
    for this information.
    10 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 19, 2020 at 14:00

    Hello,

    Could you provide temporary wp-admin and FTP access?

    Regards

    Avatar: FastFormations
    rj
    Participant
    November 19, 2020 at 14:05

    Please find the details in private content area

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 19, 2020 at 15:50

    Check now.

    Regards

    Avatar: FastFormations
    rj
    Participant
    November 19, 2020 at 22:52

    Hi

    Thanks for fixing the size but the animation is still not working as before or as in demo. In your demo website you can see If you hover on the black button, the button first hides then expands as an image/text of product. But on my website, when you hover on black button, it stays visible and the arrow icon on it animates abnormally.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2020 at 09:10

    Hi,

    ak-menu-icons – plugin could make animation for icon. Try to disable the plugin and check.

    Regards

    Avatar: FastFormations
    rj
    Participant
    November 20, 2020 at 09:27

    But it was working fine before always from many days… why all of sudden it happened? even there was no update of menu icons from long time.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2020 at 09:33

    We do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins.

    Regards

    Avatar: FastFormations
    rj
    Participant
    November 20, 2020 at 21:41

    This is very disappointing. Why on some product page its working fine and on some its not?

    And its not the problem of any plugin. Its happening on your demo site also:

    https://xstore.8theme.com/product/singoalla-short-dress/

    https://xstore.8theme.com/product/mermaid-lace-gown/

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 21, 2020 at 13:49

    I’ve passed this question to one of our developers. Please give full admin access for user in your dashboard, so we can disable plugins and check it more deeply.
    Do not change FTP access. You will get an answer after the weekend. Please be patient. Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 27, 2020 at 09:31

    Fixed. Clear cache and check now.

    Regards

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The issue related to '‘Previous and Next Product Buttons on Single Product Page’' has been successfully resolved, and the topic is now closed for further responses

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