Replies by Rose Tyler | 8theme forum

Forum Replies Created

Viewing 30 posts - 39,571 through 39,600 (of 68,187 total)

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Rose Tyler

Support staff

November 26, 2020 at 16:28

Hello,

Theme Options > Header builder > Multiple headers > edit header of the Front page – https://prnt.sc/vqmvr5
Watch this video – https://youtu.be/BpeXfzNwkOc

Regards

#261418 Copied In reply to: Homepage menu different from other pages

Rose Tyler

Support staff

November 26, 2020 at 16:12

Hello,

Dashboard > Pages > Edit page – https://prnt.sc/vqmjg5

Regards

#261414 Copied In reply to: No sidebar

Rose Tyler

Support staff

November 26, 2020 at 16:10

Hello,

Loco translate > Plugins > XStore Core > New language > Choose a language + Choose a location – System > Start translating

Regards

#261413 Copied In reply to: The user login of the homepage cannot use loco translation

Rose Tyler

Support staff

November 26, 2020 at 15:44

Hello,

Please check the Checkout page now – https://prnt.sc/vqlvxz , read more – https://docs.woocommerce.com/document/woocommerce-pages/

Regards

#261408 Copied In reply to: check out page

Rose Tyler

Support staff

November 26, 2020 at 15:03

You’re welcome!

Regards

#261398 Copied In reply to: Catergories – Cannot Load images

Rose Tyler

Support staff

November 26, 2020 at 14:42

Hello,

Make sure that translation files of the theme are placed into /wp-content/languages/themes/ folder, with correct names https://prnt.sc/usvesj , translation files of the Core plugin – /wp-content/languages/plugins/ folder.
After every update, you need to synchronize translation – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ Sometimes new strings are added, and only after synchronization, you’ll be able to translate new strings or strings that were changed. Not always, but some strings can be missing after the sync and you need to find and translate them one more time, this is independent of us and relates to WP functionality.
Also, do a backup of all the files before any update – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

Regards

#261394 Copied In reply to: Translating text after update

Rose Tyler

Support staff

November 26, 2020 at 14:26

Hello,

Please see screenshots – https://prnt.sc/vqk0qe > https://prnt.sc/vqk0x5 https://xstore.8theme.com/elementor/product-category/all/?filter_material=interlock
If you need any further assistance, provide a URL and temporary wp-admin access, so we can take a closer look at your site.

Regards

#261392 Copied In reply to: Clear All Filters button missing

Rose Tyler

Support staff

November 26, 2020 at 14:20

You did not synchronized the translation of the theme.
Please check now – https://prnt.sc/vqjvpa

Regards

#261389 Copied In reply to: Translate words to create an account

Rose Tyler

Support staff

November 26, 2020 at 14:12

Hi,

You can activate the theme now.

Regards

#261388 Copied In reply to: You have reached activation number limit.

Rose Tyler

Support staff

November 26, 2020 at 13:36

Clear cache and check the header now.
Let us know if you need any further assistance.

Regards

#261378 Copied In reply to: Home default red – unable to set header settings

Rose Tyler

Support staff

November 26, 2020 at 13:07

We can’t connect using FileZilla – https://prnt.sc/vqi4iv
Is there any restriction by IP?
What port should we use?

Regards

#261371 Copied In reply to: Home default red – unable to set header settings

Rose Tyler

Support staff

November 26, 2020 at 12:59

Hello,

Please read this article – https://docs.woocommerce.com/document/editing-product-data-tabs/ , add the code into functions.php of the child theme

Regards

#261370 Copied In reply to: How to Remove Addition Information WooCommerce

Rose Tyler

Support staff

November 26, 2020 at 11:57

Provide temporary wp-admin and FTP access, so we can take a closer look.

Regards

#261359 Copied In reply to: Translate words to create an account

Rose Tyler

Support staff

November 26, 2020 at 11:40

Hello,

Sync translation of the theme – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ and WooCommerce, then try to find and translate “Register” there.

Regards

#261353 Copied In reply to: Translate words to create an account

Rose Tyler

Support staff

November 26, 2020 at 11:36

Hi,

Have you sorted out? https://prnt.sc/vqg1yr

Regards

#261350 Copied In reply to: How to edit the styling of the Backorder label

Rose Tyler

Support staff

November 26, 2020 at 11:26

Update the theme and Core plugin – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ Clear cache and check then.
If the update doesn’t help, provide URL and temporary wp-admin access.

Regards

#261346 Copied In reply to: Where is the kirki style?

Rose Tyler

Support staff

November 26, 2020 at 11:21

Hello,

Here is a list of required plugins https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , check the description of activated plugins on your site, disable and delete unrequited.

Theme Options > Styling > Site Background > Background image

Regards

#261345 Copied In reply to: Customization published but nothing changed
Rose Tyler

Support staff

November 26, 2020 at 11:15
Hi,

Add the next code in Theme Options > Theme custom CSS > Custom CSS for mobile:

.products-grid .product { width: 100%; }

Regards
#261343 Copied In reply to: Product Categories Mobile
Rose Tyler

Support staff

November 26, 2020 at 10:46

Hello,

Provide us with a valid coupon code, please.

Regards

#261336 Copied In reply to: Want to chenge CSS of Checkout page

Rose Tyler

Support staff

November 26, 2020 at 10:34

Hello,

Let us know if you need any further assistance.

Regards

#261332 Copied In reply to: XStore Core 3.1.3 version

Rose Tyler

Support staff

November 26, 2020 at 10:31

Hi,

Please check now.
Let us know if you need any further assistance.

Regards

#261331 Copied In reply to: Theme not working properly

Rose Tyler

Support staff

November 26, 2020 at 10:12

Add the next code in Theme Options > Theme custom CSS:
.et_b_header-menu .menu {justify-content: inherit;}

Regards

#261328 Copied In reply to: Main menu center align text

Rose Tyler

Support staff

November 26, 2020 at 10:09

Hello,

1) Try to disable all the third-party plugins, that do not come bundled with the theme https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check how it works then.
2) Go to Appearance > Themes > install and activate the Storefront theme (default WooComerce theme) > check how it works. Do you have the mentioned problem?

Regards

#261325 Copied In reply to: Catergories – Cannot Load images

Rose Tyler

Support staff

November 26, 2020 at 09:55

Hello,

I’ve updated the theme, and added the header for the Home page via Multiple headers.
Please watch this video – https://youtu.be/BpeXfzNwkOc
But there is some glitch with background color of the header. Could you provide FTP access?

Regards

#261323 Copied In reply to: Home default red – unable to set header settings

Rose Tyler

Support staff

November 26, 2020 at 09:52

Hello,

Create a translation for WooCommerce plugin – https://docs.woocommerce.com/document/woocommerce-localization/
Do not forget about Core plugin. Loco translate > Plugins > XStore Core > New language > Choose a language + Choose a location – System > Start translating.
Sync translation of the theme – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ , then find and translate untranslated strings.

Regards

#261322 Copied In reply to: TRANSLATIONS

Rose Tyler

Support staff

November 26, 2020 at 09:39

Hello,

You’re welcome!

Regards

#261321 Copied In reply to: Problem with Update to Latest Core Plugin and Xstore Theme

Rose Tyler

Support staff

November 26, 2020 at 09:06

Yes, go to Edit particular products and add the code as was mentioned.
Provide temporary wp-admin access, and we will add the code for the mentioned product, as an example.

Regards

#261320 Copied In reply to: How to use custom css for single product page

Rose Tyler

Support staff

November 26, 2020 at 08:48

Hello,

Blog page shows posts automatically, so you need to edit Posts, for example – https://prnt.sc/vqcaxl https://prnt.sc/vqcb80

Regards

#261319 Copied In reply to: Blog

Rose Tyler

Support staff

November 26, 2020 at 08:45

Hello,

I can see the footer on your Home page – https://prnt.sc/vqc73d Clear cache and check one more time.
Also, you need to update the theme to 7.1.3v and Core plugin to 3.1.3v – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
After the update, go to Theme Options and click on Publish.

Regards

#261318 Copied In reply to: items too close together

Rose Tyler

Support staff

November 26, 2020 at 08:35

Hi,

Edit this code in Theme Options > Theme Custom CSS > Global custom CSS – https://prnt.sc/vqc16m

Regards

#261316 Copied In reply to: Shop Categories Widget
← 1 2 3 … 1,319 1,320 1,321 … 2,271 2,272 2,273 →

39,571–39,600 of 68,187 posts

Viewing 30 posts - 39,571 through 39,600 (of 68,187 total)

← 1 2 3 … 1,319 1,320 1,321 … 2,271 2,272 2,273 →

Forum Replies Created

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