Let us know if you need any assistance.
Regards
Let us know if you need any assistance.
Regards
Hello,
Thanks for using our theme.
Elementor plugin has 2 versions: free and Pro. Elementor plugin author does not offer developer license for the Pro version and does not allow to built-in Pro version of the plugin to themes. So, you can use free version – https://www.8theme.com/documentation/xstore/plugins/included-plugins/ of the Elementor but in case you want to get the Pro version you need to buy an individual license.
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Try one more time, please.
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Hello,
Have you re-saved Theme Options after the update? Go to Theme Options > click on Publish.
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CDN is independent of the theme. You can read this article https://www.cloudflare.com/learning/cdn/what-is-a-cdn/ or a similar one. Contact your hosting provider to get more information and assistance with the cache clearing.
Maybe even ask to temporarily disable the CDN, and enable it only once all changes on the site will be done.
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Please provide temporary wp-admin access.
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Hello,
Provide temporary wp-admin and FTP access, we will check what can be done to help you.
On our demos, we use MC4WP: Mailchimp plugin – https://www.mc4wp.com/kb/
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Activated. Please check.
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Please provide temporary wp-admin access.
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Hello,
Thanks for using our theme. You can activate it now.
According to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) – https://themeforest.net/licenses/terms/regular
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Hello,
Could you provide temporary wp-admin access?
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Do not edit php files via the Dashboard, do this via FTP only. We are not responsible for your custom changes in files.
If you want to add an image on the checkout page, just do this via editor – https://prnt.sc/vvofzt > https://prnt.sc/vvogr6
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Hello,
You need to activate GMAPS for Visual Composer and Contact Form 7 plugins. Go to XStore > Plugins Installer
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Hello,
Do you have a button show images or something similar in your mailbox? The letter was gotten in New message or spam folder? https://prnt.sc/vvo5wr > https://prnt.sc/vvo7t6
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Hello,
Sorry, but your question is a bit unclear for me.
Settings of the Single product page layout come from Theme Options > WooCommerce > Single product.
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You can activate the theme now.
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Hello,
I can see the block on your Home page – https://prnt.sc/vvnl2g Try to clear cache of your browser also, and check.
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Dear,
Provide FTP host, FTP username, FTP password, FTP port via the Private Content area, here is an example https://prnt.sc/vvnhfy
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Hello,
Could you please provide an image/example?
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As I can see you are using CDN, you need to clear the CDN cache also.
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Hello,
There is no such option, you can submit a request here – https://www.8theme.com/taskboard/
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Hello,
https://prnt.sc/vvn34g
WooCommerce > Status > Tools > create default woocommerce pages, then go to WooCommerce > Settings > Accounts & Privacy > Account creation > Allow customers to create an account on the “My account” page. There are no additional options for this, default WC settings only.
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Hello,
Here what I can see – https://prnt.sc/vvmzlh https://prnt.sc/vvmzs7 https://prnt.sc/vvn0g3 , seems it is fine, isn’t it? You are using W3 Total Cache, so clear cache of the plugin and browser > then check the breadcrumbs.
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Hello,
I do not see the issue. Please clear all cache and check on more time.
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Hello,
Thanks for using our theme.
1) I can’t check your site – https://prnt.sc/vvm9ml Please provide a password for this form and temporary wp-admin access.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
2) When you switching between child theme and parent theme your widgets and theme options could be different because the child theme does not inherit all theme options of the parent theme and the parent theme does not inherit theme options of the child theme.
If you have the child theme, do all changes when this theme is activated.
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Hello,
Have you sorted out https://prnt.sc/vvllu4 ? Do not forget to clear cache before checking the result of your translation.
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Hello,
Thanks for using our theme.
As I can see, the theme can be activated now. Please try one more time.
Regards