Hello,
Do you use a cache plugin? Have you cleared cache of the browser?
Provide temporary wp-admin access, so we can compare your settings and the result on the frontend.
Regards
Hello,
Do you use a cache plugin? Have you cleared cache of the browser?
Provide temporary wp-admin access, so we can compare your settings and the result on the frontend.
Regards
Hello,
I do not see the message about the update, but WPBakery Page Builder plugin needs to be installed correctly. Please provide us with temporary FTP access. If you do not know how to create FTP contact with your hosting provider, they will help you.
Regards
Hello,
1) Add the next code in Theme Options > Theme custom CSS:
.payment_methods label img {
max-width: 100%;
}
2) Contact woocommerce support about this.
Regards
Hello,
1) You can create a static block with the desired content and add it in Single product builder via HTML block element.
2) Add custom CSS code in Theme Options > Theme custom CSS, for example
#reviews #comments > h2 {
font-size: 16px;
line-height: 1.6;
font-family: Mulish;
}
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Hello,
Theme Options > WooCommerce (Shop) > Shop > Shop page layout > Sidebar position
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Hello,
As I can see, you installed the demo version that was created using Elementor, so the WPBakery plugin can be disabled. You need to enable the Elementor for static blocks – https://prnt.sc/vvjy7q then you will be able to edit the footer – https://prnt.sc/vvjyj0
https://prnt.sc/vvjyyv – https://prnt.sc/vvjzcg
https://www.8theme.com/documentation/xstore/plugins/mail-chimp-form-custom-styles/
Regards
You’re welcome!
Regards
Hello,
Try to activate the theme now.
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Hello,
Theme Options should be re-saved after the update – go to Theme Options > click on Publish, then clear cache and check the site.
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Hello,
Thanks for using our theme.
You can activate it now.
Regards
You’re welcome!
No, it was fixed for the old view also. We enabled this feature because it cool, but you can change the View mode via Theme Options.
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I am not sure what it was. Glad it is solved.
Let us know if you need any other assistance.
Regards
Fixed + we enabled Advanced view mode – https://prnt.sc/vv4943 Clear cache and check now.
Regards
Hello,
We recommend using W3 Total Cache. Read the beginners guide to setting up W3 Total Cache plugin https://premium.wpmudev.org/blog/w3-total-cache-settings/ Also, a very good plugin is WP Rocket, but it’s paid.
https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
Regards
I do not see the problem on your Home page. is it solved?
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Hello,
Please check this topic – https://www.8theme.com/topic/cant-update-the-theme-and-core-plugin/
Regards
Hi,
Thanks for using our theme.
Follow this article to update plugins – https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Regards
4) This text doesn’t come from our theme or plugin, so check additional plugins. We can assist you with questions about our theme only.
5)
.et-notify[data-type=success] {
background: #c3a032;
}
Regards
Hello,
Theme Options > General > Site Width
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Hello,
1) Go to WooCommerce > Settings > Advanced and remove the entry for Downloads in the Account endpoints section, just leave it blank.
2) Try to use the next custom CSS code:
.single-product form.cart table.variations td.label {
position: absolute;
left: 15px;
margin-top: 15px;
}
3) No
4) Provide URL of page with this text, please.
Regards
Hello,
After the theme update, go to Theme Options > click on Publish.
When you switching between child theme and parent theme your widgets and theme options could be different because the child theme does not inherit all theme options of the parent theme and the parent theme does not inherit theme options of the child theme.
So, before switching from the correct theme (where everything is correct) you need to export theme options (Theme Options > Export/Import) and then import them after switching. Widgets should be moved to correct areas at Appearance > Widgets.
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Hello,
Please provide temporary wp-admin and FTP access.
Regards
Hi,
What theme version do you use before the update?
Provide temporary wp-admin and FTP access, so we can take a closer look.
Regards
Hello,
As I can see, it works – https://prnt.sc/vv0pzo when this hashtag is removed https://prnt.sc/vv0qh4 Make sure that images with the mentioned hashtag exist.
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Hello,
You can activate the theme now.
Regards
Yes.
1 license of the theme can be used on 1 staging site + 1 live/production site = 1 end project.
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Hello,
Change the text in the translation of WooCommerce plugin.
https://docs.woocommerce.com/document/editing-product-data-tabs/
Regards
Hello,
1) Describe the problem with the quick view in more detail, maybe provide a video of the problem + URL of page with it. Also, we need FTP access.
If you do not know how to create FTP contact with your hosting provider, they will help you.
2) Theme Options > Header builder > Header overlap > Mobile > Custom Breadcrumbs Paddings (Overlap Only) > set padding-top 7rem https://prnt.sc/vuymc0
Regards
Hi,
Thanks for using our theme and for contacting us.
You can activate the theme now.
Regards