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Issues in Updating - by ankushthor - on WordPress WooCommerce support

This topic has 9 replies, 2 voices, and was last updated 3 years, 4 months ago ago by Rose Tyler

ankushthor

Participant

December 4, 2020 at 07:17

Hello, we tried updating the theme and we get styling errors. Please see attached images

the footer and meny areas are getting messed up, including the my account dropdown and popup etc

Please, contact administrator
for this information.

#262550 Copied Theme version: 7

8 Answers

Rose Tyler

Support staff

December 4, 2020 at 07:59

Hello,

Theme Options should be re-saved after the update – go to Theme Options > click on Publish, then clear cache and check the site.

Regards

#262554 Copied

ankushthor

Participant

December 4, 2020 at 08:18

You mean, the old options will remain there, but if I just follow your steps, it will be fine?

#262561 Copied

ankushthor

Participant

December 4, 2020 at 11:29

Main site – https://toccasions.com/
Staging Site – https://staging.codeshark.app/tocc/wp-admin/

Unable to activate the license on the staging. License is mentioned in the private area here

Please contact administrator
for this information.

#262607 Copied

Rose Tyler

Support staff

December 4, 2020 at 11:34

You can activate the theme now.

Regards

#262608 Copied

ankushthor

Participant

December 4, 2020 at 11:53

Its still not working, getting the same error.

You have reached activation number limit.
According to the ThemeForest license policy, you can use 1 license for 1 project only.
Ping us along the way if you have any questions here.

This is a serious issue for us, because we are testing staging before moving main website and domain over, so we need to ensure there is zero downtime.

#262618 Copied

Rose Tyler

Support staff

December 4, 2020 at 12:04

Please provide temporary wp-admin access.

Regards

#262625 Copied

ankushthor

Participant

December 4, 2020 at 12:19

We’re moving it again now to a new staging, once that is done I will share it.

#262631 Copied

Rose Tyler

Support staff

December 4, 2020 at 15:07

Let us know if you need any assistance.

Regards

#262663 Copied
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