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Instagram problem - by mariangio - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 3 years, 4 months ago ago by Rose Tyler

  • Avatar: mariangio
    mariangio
    Participant
    December 3, 2020 at 13:29

    Hi
    I have updated my Xstore and Xstore core and since then I have the message
    :
    Error: Can not get response

    Why is that? Does that mean each time I do an update I have to reset something on my Instagram?
    Thanks

    #262422 Copied Theme version: 7.4.0 WooCommerce version: 4.7.0
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 3, 2020 at 13:33

    Hi,

    What theme version do you use before the update?
    Provide temporary wp-admin and FTP access, so we can take a closer look.

    Regards

    #262426 Copied
    Avatar: mariangio
    mariangio
    Participant
    December 3, 2020 at 14:49

    Hi.
    Before the update I had the 7.1.(something).
    Access in the private section.
    Thanks

    Please contact administrator
    for this information.
    #262456 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 3, 2020 at 15:24

    I do not see the problem on your Home page. is it solved?

    Regards

    #262471 Copied
    Avatar: mariangio
    mariangio
    Participant
    December 3, 2020 at 15:44

    It is solved. I thought you did something.
    Maybe it needed some times to update?

    #262476 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 3, 2020 at 16:18

    I am not sure what it was. Glad it is solved.
    Let us know if you need any other assistance.

    Regards

    #262480 Copied
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