Hello,

Theme options > Speed optimization > Image Loading Type > Lazy.
Clear all cache, and the issue with the large circle will be solved.

Regards

Hi,

Thanks for using our theme.
Try to (1) deactivate theme in XStore > Dashboard and activate it again using your purchase code. (2) After that you need to go to WP Dashboard > Updates > press “check updates” link to force check and clear cached links and only after that try to (3) update theme and XStore core plugin.
OR update the theme via FTP – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
and Core plugin – https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Clear cache after the update.

Regards

Hello,

Read this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Regards

Hello,

Thanks for using our theme.
You can use Lightshot screenshot tool.
Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache, check how the builder works then. Let us know the result.

Regards

Hello,

You need to clear all cache – browser, plugin, server.

Regards

Hello,

Update the theme and Core plugin – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Clear cache and check then.

Regards

Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache, check how it works then. Let us know the result.

Regards

I am glad that you sorted it out.
We changed styles of the button in this update.

Regards

Hi,

Try to add the next code in Theme Options > Theme custom CSS:

.woocommerce-message, .woocommerce-error, .woocommerce-info, .dokan-info, .dokan-error, .dokan-alert, .dokan-alert-success, .mc4wp-alert {
    background-color: #f6eb0f;
    color: #999999;
}

Regards

Hello,

You can type product title, description, SKU into the search area, but not tag or category.
Right now, I do not see any problem with the search functionality on your site, it is predefined behavior.

Regards

Hello,

Could you provide temporary wp-admin and FTP access?

Regards

Hello,

You can activate the theme now.

Regards

Hello,

Could you provide a screenshot or video?
Also, provide temporary FTP access.

Regards

Hello,

It looks like the Wishlist plugin is not activated on your site. Go to XStore > Plugins Installer > install and activate the plugin.
Read more – https://www.8theme.com/documentation/xstore/plugins/wishlist/

Regards

Hello Rebecca,

https://prnt.sc/xpk2mh , but I do not see the problem on your site – https://prnt.sc/xpk23r It is cache of your browser, please clear it.

Regards