Page 1261 – 8theme.com

Forum Replies Created

Viewing 30 posts - 37,801 through 37,830 (of 68,231 total)

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Rose Tyler

Support staff

January 27, 2021 at 13:16

Could you provide temporary wp-admin access?

Regards

#270542 Copied In reply to: When updating the XStore core, the button back to the top became unconfigured

Rose Tyler

Support staff

January 27, 2021 at 13:15

Hello,

Please check cache and check one more time – https://prnt.sc/xpjg3f I do not see the problem.

Regards

#270541 Copied In reply to: variations dont show

Rose Tyler

Support staff

January 27, 2021 at 13:09

Hello,

YITH > Wishlist > Add to wishlist options > https://prnt.sc/xpj1bo https://prnt.sc/xpj29d https://www.8theme.com/documentation/xstore/plugins/wishlist/

Regards

#270538 Copied In reply to: Cannot translate theme – Footer can't be edited

Rose Tyler

Support staff

January 27, 2021 at 13:07

You’re welcome!
Feel free to ask if you have any other questions

Regards

#270535 Copied In reply to: Xstore menu

Rose Tyler

Support staff

January 27, 2021 at 13:05

Hello,

Thanks for using our theme.
Could you provide temporary wp-admin access?

Regards

#270534 Copied In reply to: Product prices are showing double

Rose Tyler

Support staff

January 27, 2021 at 13:04

Hello,

You just need to clear all cache (browser and CDN).

Regards

#270533 Copied In reply to: When updating the XStore core, the button back to the top became unconfigured

Rose Tyler

Support staff

January 27, 2021 at 13:02

Hello,

No, because we did not test such plugins with our theme officially.
You can submit a request here – https://www.8theme.com/taskboard/

Regards

#270531 Copied In reply to: Abandoned Cart

Rose Tyler

Support staff

January 27, 2021 at 13:01

Hello,

You just need to clear cache (browser, plugin, server, or CDN cache).

Regards

#270530 Copied In reply to: Back To top

Rose Tyler

Support staff

January 27, 2021 at 11:52

Hello Azlan Traders,

Yes, you just need to clear all cache.

Regards

#270512 Copied In reply to: problem after theme update

Rose Tyler

Support staff

January 27, 2021 at 11:39

Hello,

Please provide temporary FTP access – FTP host, FTP username, FTP password, FTP. If you don’t know what the FTP is then you need to contact your hosting provider. Hosting support knows.

Regards

#270509 Copied In reply to: Issues with Fake Sale Popup

Rose Tyler

Support staff

January 27, 2021 at 11:34

Dear Trich,

The revert is not required. Just clear all cache (it can be a cache of your browser or cache plugin) and the situation with “back to top” button will be solved.
Could you provide URL of your site?

Regards

#270506 Copied In reply to: White circle issue after update – reversing the theme

Rose Tyler

Support staff

January 27, 2021 at 11:30

Hello,

Try update via FTP – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Provide temporary wp-admin and FTP access, and we will assist you.

Regards

#270503 Copied In reply to: Theme update affecting my website

Rose Tyler

Support staff

January 27, 2021 at 11:29

Hello,

You need to clear all cache – plugin, browse, server, CDN.

Regards

#270502 Copied In reply to: The circle that jumps to the top of the page

Rose Tyler

Support staff

January 27, 2021 at 11:27

Hello,

Sorry for the delay in answering.
Please check credentials – https://prnt.sc/xpd0c2

Regards

#270501 Copied In reply to: Sizing Guide Popup is not scrollable

Rose Tyler

Support staff

January 27, 2021 at 11:25

Hello NxtArt_ro,

Thanks for letting us know.

Regards

#270498 Copied In reply to: Product add on

Rose Tyler

Support staff

January 27, 2021 at 11:24

Hello,

Our theme has search by the products, product SKU, pages, posts (Theme Options > Header builder > Search). If you want to have any other types of search (by category title, tags etc) you need to look for an additional plugin or submit additional customization requests to WPKraken team.

Regards

#270496 Copied In reply to: Problem in search results

Rose Tyler

Support staff

January 27, 2021 at 11:18

Could you provide temporary wp-admin access?

Regards

#270495 Copied In reply to: How to remove labels from the product page "NEW" & "Free Shipping"

Rose Tyler

Support staff

January 27, 2021 at 11:17

Hello,

Try to update the theme via FTP – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
and Core plugin – https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Clear cache after the update.

Regards

#270494 Copied In reply to: Missing text and foto in tabs in frontpage

Rose Tyler

Support staff

January 27, 2021 at 11:13

Hello,

You can use this code for the WooZone – m8xqWJ_8theme

Regards

#270493 Copied In reply to: activation keys for the WZONE plugin

Rose Tyler

Support staff

January 27, 2021 at 11:13

Hello,

You need to clear cache of the browser.
https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DAndroid&hl=en

Regards

#270492 Copied In reply to: after update theme i got issue on mobile

Rose Tyler

Support staff

January 27, 2021 at 11:11

Hello,

Edit page > Products element > Product Data Settings > Order by and Order way.

Regards

#270491 Copied In reply to: The latest products slider

Rose Tyler

Support staff

January 27, 2021 at 11:07

Edit this code – https://prnt.sc/xpbqzt

Regards

#270489 Copied In reply to: Widget color

Rose Tyler

Support staff

January 27, 2021 at 11:03

https://www.8theme.com/topic/parallax-scrolling-effect-elementor/#post-270484

Regards

#270485 Copied In reply to: Parallax scrolling

Rose Tyler

Support staff

January 27, 2021 at 11:02

Hello,

For example – https://xstore.8theme.com/elementor/parallax-presentation/ – https://prnt.sc/xpbfng

Regards

#270484 Copied In reply to: Parallax scrolling effect elementor

Rose Tyler

Support staff

January 27, 2021 at 10:58

Hello,

Please see screenshot – https://prnt.sc/xpb89l

Regards

#270481 Copied In reply to: Parallax scrolling

Rose Tyler

Support staff

January 27, 2021 at 10:56

Hello,

Thanks for using our theme.
Feel free to ask if you have any other questions

Regards

#270479 Copied In reply to: New element appears with the last update

Rose Tyler

Support staff

January 27, 2021 at 10:55

Hello,

You just need to clear cache of your mobile browser.
This button can be disabled via Theme Options > Footer > Back to top button

Regards

#270478 Copied In reply to: error after last update today

Rose Tyler

Support staff

January 27, 2021 at 09:45

Hello,

https://www.8theme.com/topic/multiple-single-product-page-display-issues/#post-270434
Disable WooLentor – WooCommerce Elementor Addons + Builder plugin, clear cache and check then.

Regards

#270468 Copied In reply to: Single product page Display Issues

Rose Tyler

Support staff

January 27, 2021 at 09:16

Hello Shayan,

You need to clear cache of your browser, server, and CDN cache.

Regards

#270463 Copied In reply to: Jump to top of page option not working right

Rose Tyler

Support staff

January 27, 2021 at 09:14

Hello,

Yes, it is a cache problem.
Revert is not needed.

Regards

#270461 Copied In reply to: AFTER UPDATE LOOK THIS
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Viewing 37,830 results - 37,801 through 37,830 (of 68,231 total)

Viewing 30 posts - 37,801 through 37,830 (of 68,231 total)

← 1 2 3 … 1,260 1,261 1,262 … 2,273 2,274 2,275 →

Forum Replies Created

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