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Topic: WP Bakery Page Builder Not loading in pages

Dreamsweet

Participant

January 22, 2021 10:49 pm

We were FORCED to upgrade to XStore v.7.2.3 this morning. Our Front End was a BLANK page.

Now the WP Bakery Page Builder is not loading on pages products posts etc.

Plugin Shows This:
There is a new version of WPBakery Page Builder available. View version 6.5 details. Automatic update is unavailable for this plugin. To receive automatic updates license activation is required. Please visit settings to activate your WPBakery Page Builder. Got WPBakery Page Builder in theme?

The “WPBakery Page Builder in theme?” link goes nowhere…

Shows Error: Error 522 Ray ID: 615c7e1cdf82e4e2 • 2021-01-22 21:50:47 UTC
Connection timed out.

This Purchase Link: https://go.wpbakery.com/wpb-buy
ALSO TIMED OUT…

This doesn’t seem right??? Am I supposed to now go and Purchase version 6.5 WP Bakery???

Please Help – NOT TO HAPPY HERE
Site URL: hidden
Theme version: 7.2.3
WooCommerce version: 4.9.1

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Rose Tyler

Support staff

January 23, 2021 11:51 am

Hello,

Follow this article and update plugins – https://xstore.helpscoutdocs.com/article/37-plugins-update

Regards

#269813 copied to clipboard

Dreamsweet

Participant

January 26, 2021 8:54 pm

Thank you for your reply.

I also just upgraded to XStore v.7.2.4 and noticed that the RELATED PRODUCTS scroll bar “products contained”, no longer link to their product display.

Any Idea why not?

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Rose Tyler

Support staff

January 27, 2021 8:48 am

Please provide a screenshot and URL of page with the related products.
Also, provide temporary wp-admin access https://prnt.sc/xp3cme
You can use the Lightshot screenshot tool to share screenshots.

Regards

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