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  Wajeeha Y.

  Participant

  January 26, 2021 at 18:21

  So, I only have one product on my website for which I want the fake sale booster to appear again and again. But every 2nd iteration of the fake sale popup comes up empty.

  https://prntscr.com/xo3lqw

  I do not have more than 1 products. I want it to work only for 1 product. How can I correct this?

  Also, when the sale popup does appear, it does not show the full name of the product. I want it to show the full name. How can I do that? https://prntscr.com/xo3nxp

  Please, contact administrator
  for this information.

  #270345 Copied Theme version: 7.4

  3 Answers

  

  Rose Tyler

  Support staff

  January 27, 2021 at 11:39

  Hello,

  Please provide temporary FTP access – FTP host, FTP username, FTP password, FTP. If you don’t know what the FTP is then you need to contact your hosting provider. Hosting support knows.

  Regards

  #270509 Copied
  

  Wajeeha Y.

  Participant

  January 28, 2021 at 08:45

  Took me some time to figure it out. Here you go.

  Please contact administrator
  for this information.

  #270752 Copied
  

  Rose Tyler

  Support staff

  January 28, 2021 at 10:00

  Update the theme and Core plugin – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/ Clear all cache after the update.

  Regards

  #270774 Copied