Issues with Fake Sale Popup - by Wajeeha Y.

This topic has 4 replies, 2 voices, and was last updated 3 years, 4 months ago ago by Rose Tyler

  • Avatar: Wajeeha_Y_
    Wajeeha Y.
    Participant
    January 26, 2021 at 18:21

    So, I only have one product on my website for which I want the fake sale booster to appear again and again. But every 2nd iteration of the fake sale popup comes up empty.

    https://prntscr.com/xo3lqw

    I do not have more than 1 products. I want it to work only for 1 product. How can I correct this?

    Also, when the sale popup does appear, it does not show the full name of the product. I want it to show the full name. How can I do that? https://prntscr.com/xo3nxp

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 27, 2021 at 11:39

    Hello,

    Please provide temporary FTP access – FTP host, FTP username, FTP password, FTP. If you don’t know what the FTP is then you need to contact your hosting provider. Hosting support knows.

    Regards

    Avatar: Wajeeha_Y_
    Wajeeha Y.
    Participant
    January 28, 2021 at 08:45

    Took me some time to figure it out. Here you go.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 28, 2021 at 10:00

    Update the theme and Core plugin – https://xstore.helpscoutdocs.com/article/63-theme-update https://xstore.helpscoutdocs.com/article/37-plugins-update Clear all cache after the update.

    Regards

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