You are using Pwfwoofilter and when our developer checked the plugin code they found that plugin Pwfwoofilter added compatibilities with many themes -> https://gyazo.com/9d34456057334883a9ebf5dbb7591e2d
So if you need any help about after ajax actions not related to our theme/plugin please, contact to plugin’s author
Regards
Rose Tyler
Support staff
February 2, 2021 at 15:36
Hi,
In this case, you should contact to woocommerce plugin as well with this request. You may check the default woocommerce theme https://themes.woocommerce.com/storefront/my-account/ and it does not have that label too.
If you need to add that label to the off-canvas content of the account element follow the screenshot -> http://prntscr.com/y0y9eg (fix will be included in update)
P.S. Keep in mind that changes made in parent-theme/core plugin will be lost after the update so notate what changes you did and recreate them after update of better and nice to make all changes via hooks/filters from child-theme
Regards
Rose Tyler
Support staff
February 2, 2021 at 15:34
Hi,
If you are using Single Product Builder most default woocommerce actions are not available due to building system.
If you want to use some customizations of single product:
1/ You can disable Single product and add/remove actions for woocommerce default ones
2/ You can rewrite woocommerce/content-single-product-builder.php via your child-theme/woocommerce/ and make all changes there (but check for compatibilities with theme updates)
Regards
Rose Tyler
Support staff
February 2, 2021 at 15:26
Hello,
Provide temporary wp-admin admin access, and we will help you with the import of the Glasses version (Elementor plugin).
Regards
Rose Tyler
Support staff
February 2, 2021 at 15:08
Hello,
Thanks for using our theme and for contacting us.
Go to Theme options > Mobile panel > delete all demo elements and add own from scratch, it should help.
Regards
Rose Tyler
Support staff
February 2, 2021 at 14:57
Hello,
You can maybe find a plugin that can provide this functionality. The theme has no such features implemented, and we did not test such plugins officially so can recommend them.
Try to contact the support of WooCommerce to get some advice.
Regards
Rose Tyler
Support staff
February 2, 2021 at 13:54
Please check wp-admin access – https://prnt.sc/y0qdlr
Also, provide URL of the product with the problem. It will speed up our work.
Thanks for using our theme.
We don’t speak your language, use English, please.
Enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed. Let us know the result, provide temporary wp-admin and FTP access.
Do you use Single Product Builder or one of the default layouts?
Theme Options > WooCommerce > Shop elements > Brands > Show Product Brands On Single Product Page, Choose The Location For Brands
Regards
Rose Tyler
Support staff
February 2, 2021 at 13:13
Hello,
Thanks for letting us know.
Maybe in the next update of the plugin it will be fixed.
You can activate the theme 2 times, then contact us to reset the limit.
Regards
Rose Tyler
Support staff
February 2, 2021 at 10:21
Hello,
The latest update yesterday was a minor, we updated the price because Birthday offer is ended.
Also, here is our changelog – https://xstore.8theme.com/update-history/ If you are using 7.2.4 version and do not face any issues with the “Back to top button”, the update to 7.2.4.1 is not required.
As I can see, you added a gallery for the row background. There are no additional settings from our theme which can affect displaying of it.
You are using Elementor Pro plugin, maybe support of the plugin will be able to assist you.
Regards
Rose Tyler
Support staff
February 2, 2021 at 10:05
You’re welcome!
I suppose the cache of their browsers should be cleared also.
New users won’t see any problem because there is no cache for them.
Next time when you want to activate a new plugin, read the documentation first.
