XStore – glitch on the White Label Branding option

Solved10 replies3 participantsUpdated by Robert

  • Avatar: themadguru
    Robert
    Participant

    Hi

    Not sure when this started happening, but the White label branding is showing the text that I set in the ‘Custom menu label:’ in the admin area, but when I open a new browser tab to view the site, it shows the text ‘Xstore’ for the admin menu label instead of the text I set. It was previously working, to my knowledge, and maybe the last update caused this?

    Robert

    #271392 Copied Theme version: 7.2.4

    10 Answers

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hi,

    What version of the plugin do you use?
    Please provide screenshots for a better understanding the problem.

    Regards

    #271410 Copied
    Avatar: themadguru
    Robert
    Participant

    Hi Rose

    I just realised that the XStore white label branding plugin does not inform us that there is an update like Core does.

    Prior to your reply, it was 1.0.1. I have just updated it to v1.0.3, but my issue persists.

    I’ll get back to you in a while with screenshots and login credentials if that helps.

    Robert

    #271438 Copied
    Avatar: themadguru
    Robert
    Participant

    Hi

    Screenshot 1: https://prnt.sc/xx38h8

    Screenshot 2: https://prnt.sc/xx3acn

    Can you confirm if you can replicate this on your end?

    I have put login credentials in the private area for you.

    Robert

    Please contact administrator
    for this information.
    #271450 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Yes, I can see the same situation on a test site. This will be passed to our technicians. I will let you know once it will be fixed.

    Regards

    #271462 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Fixed. Please check.

    Regards

    #271538 Copied
    Avatar: barterby
    barterby
    Participant

    Not fixed

    #271552 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Dear Barterby,

    It is fixed for the site of Themadguru, due to his request. For all other customers, the fix will be included in the next theme update (it will be released within 2 weeks).
    If you want to get the fix on your site earlyer, submit a new topic here – https://www.8theme.com/forums/xstore-wordpress-support-forum/ , provide temporary wp-admin and FTP access via Private Content area.

    Regards

    #271566 Copied
    Avatar: themadguru
    Robert
    Participant

    Hi Rose

    Thanks for fixing the dev site. I have multiple licenses, so I would like to personally apply the fix to the other sites. Can you let me know if it was just the White label branding plugin that was fixed or the theme or maybe the Core plugin? I can then replicate the fix on my sites.

    Robert

    #271705 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello Themadguru,

    xstore/framework/admin.php
    et-core-plugin/app/controllers/general.php

    Regards

    #271712 Copied
    Avatar: themadguru
    Robert
    Participant

    Hi Rose

    Many thanks. I will close this ticket.

    Robert

    #271791 Copied

The issue related to '‘XStore – glitch on the White Label Branding option’' has been successfully resolved, and the topic is now closed for further responses