Hello,

Thanks for using our theme.
Have you did any changes in files that may affect it?
Update the theme – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and Core plugin – https://www.8theme.com/documentation/xstore/plugins/plugins-update/ , clear cache and check how it works then.
If this doesn’t help, try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of your browser, and check how it works then.
Let us know the result.

Regards

Hello,

Thanks for using our theme.
Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of your browser, and check the slider then.
Also, check credentials – http://prntscr.com/111agvb

Regards

Hello,

Thanks for the reply.
This version uses Multiple headers. Watch the video tutorial on how to edit multiple header https://youtu.be/BpeXfzNwkOc You just need to edit for the Home page also – http://prntscr.com/111adco

Regards

Hello,

Thanks for using our theme.
You may try Duplicator plugin to move the site from one domain to another one. then deactivate an old license – https://gyazo.com/50344c991c4a786a95f9144b6e9d0971 and activate new one.

Regards

Hello,

Thanks for the notice. We’ve fixed it from our side. You can update the Core now.

Regards

Hello,

Sorry for the delay in answering.
Please contact WooCommerce plugins first to get suggestions, let us know if any assistance will be need from our side.

Regards

Hello,

There are 2 ways:
1/ When user click on quick-view button it will open the parent product if it is product_variation , like here – https://gyazo.com/5ea071422cbdb8900b53105b44a6dbfb These changes were applied on your site. Please clear cache, and check.
2) Or as it was before these changes – https://gyazo.com/770fa09a24dbedc9d7b9e80d933cc69c

We are sorry that the answer took so much time.
Please note that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins. It’s not possible for the author to make the theme compatible with all the existing plugins.
You can submit additional customization request to WPKraken team, but it is paid service.

Regards

Hello,

When you switching between child theme and parent theme your widgets and theme options could be different because the child theme does not inherit all theme options of the parent theme and the parent theme does not inherit theme options of the child theme.
So, before switching from the correct theme (where everything is correct) you need to export theme options (Theme Options > Export/Import) and then import them after switching. Widgets should be moved to correct areas at Appearance > Widgets.

Regards

Hello,

If the problem persists even with the default theme, it means it independent of our theme, and we can’t help, sorry.

Regards

Hello,

To be able to give you correct custom CSS code, we need to inspect the page content using dev tool, but your site is local, so we can’t do it.

You can try to find correct classes by yourself. Inspect code using inspector tools. Open a web page in Google Chrome. Either:
-Select the Chrome menu at the top-right of your browser window, then select Tools > Developer Tools.
-Right-click on any page element and select Inspect Element.
The DevTools window will open at the bottom of your Chrome browser.
https://www.w3schools.com/cssref/pr_pos_z-index.asp

Regards

Hello,

Add the next code in Theme Options > Theme custom CSS:

.main-products-loop .product, .products-loop .product, .carousel-area .product-slide .product {
    display: flex;
    justify-content: center;
}
.products-loop .ajax-content, .products-loop {
    display: flex;
    flex-wrap: wrap;
    flex: 1;
}
.content-product {
    flex-direction: column;
    justify-content: space-between;
    display: flex;
    flex: 1;
}
.content-product .quantity-wrapper {
    margin-right: auto;
    margin-left: auto;
}
.swiper-container {
    display: flex;
    align-items: stretch;
}
.product-slide .product {
    display: flex;
    height: 100%;
}
.swiper-wrapper {
    height: auto;
}

To remove that border, delete this code – https://prnt.sc/110q5ij from Theme custom CSS.

Regards

Hello,

Describe your request in more detail.
Provide temporary wp-admin access.
Thanks in advance.

Regards

Hello,

1) Edit your cart_payment_info static bock and remove offset – http://prntscr.com/110pmk2 , then add the next code in Theme Options > Theme custom CSS:

.cart-order-details .etheme_widget_satick_block {
    padding: 0 2em;
}

> https://gyazo.com/673d2cd22c2401ab2a93405b5ad6953b

2) “winkelmand bijwerken” button takes settings from Theme options > Styling > Bordered buttons, but the current version of the theme has a problem with this. Please use the next custom code, as a temporary solution, it will be fixed in next update:

.woocommerce-cart .actions .btn.bordered {
    color: white;
    opacity: 1;
}

Regards

Hello,

Could you provide a screenshot of the error? What PHP version do you use?
Lightshot screenshot tool can be used to take screenshots and share them. Or upload your screenshots here – https://dropmefiles.com/ and provide us with the URL via the Private Content area.

Regards

Hello,

Thanks for using our theme.
Try to disable all the third-party plugins, that do not come bundled with the theme https://8theme.com/demo/docs/woopress/Plugins/Included_Plugins , and check how it works then.
If the problem is independent of plugins, provide temporary FTP access also.

Regards