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Website Slow & I tried W3 Total Cache

This topic has 4 replies, 2 voices, and was last updated 3 years ago ago by Rose Tyler

  • Avatar: Chun_Janbong
    Chun Janbong
    Participant
    March 29, 2021 at 06:00

    Hi team,

    I have tried your guide to use W3 Total Cache to speed up my website. However, the result remains awful and I have no idea how to improve it.

    Can you provide me assistance with this?

    #281549 Copied Theme version: 7.2.6 WooCommerce version: 5.1.0
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 29, 2021 at 10:16

    Hello,

    Do you mean you followed this article – https://xstore.helpscoutdocs.com/article/100-how-to-speed-up-my-website ? If you do not like the W3 Total Cache, try another cache plugin.
    Do not forget about optimization of your images, for example – http://prntscr.com/10yvhsn https://tinypng.com/
    Also, check activated plugins and disable unrequired, every plugin slows down the site a bit.
    Contact your hosting provider and ask for help with speed improvement – http://prntscr.com/10yvopw

    Regards

    #281604 Copied
    Avatar: Chun_Janbong
    Chun Janbong
    Participant
    March 30, 2021 at 10:17

    Hi team,

    I contacted the server provider and it mentioned that it is due to the website is not optimized. Does it mean it is due to the theme issue?

    http://prntscr.com/10zsntp

    #281758 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 31, 2021 at 07:01

    Hi,

    You can submit the request here – https://www.8theme.com/taskboard/
    Our developers are working on speed improvement, it will be added in one of the next updates (end of the spring).
    Meanwhile, http://prntscr.com/110i9p5

    Regards

    #281853 Copied
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