Hello,
Sorry for the delay in answering.
Please contact WooCommerce plugins first to get suggestions, let us know if any assistance will be need from our side.
Regards
Hello,
Sorry for the delay in answering and thanks for the reply.
Fixed. Please clear cache and check pagination now.
Let us know if you need any further assistance.
Regards
Hello,
Sorry for the delay in answering.
Please contact WooCommerce plugins first to get suggestions, let us know if any assistance will be need from our side.
Regards
Hello,
Describe the problem in more detail and provide temporary wp-admin access.
Thanks in advance!
Regards
Hello,
There are 2 ways:
1/ When user click on quick-view button it will open the parent product if it is product_variation , like here – https://gyazo.com/5ea071422cbdb8900b53105b44a6dbfb These changes were applied on your site. Please clear cache, and check.
2) Or as it was before these changes – https://gyazo.com/770fa09a24dbedc9d7b9e80d933cc69c
We are sorry that the answer took so much time.
Please note that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins. It’s not possible for the author to make the theme compatible with all the existing plugins.
You can submit additional customization request to WPKraken team, but it is paid service.
Regards
Hello,
Thanks for using our theme.
Theme Options > WooCommerce > Shop > Catalog mode > disable Just catalog
Regards
Hello,
When you switching between child theme and parent theme your widgets and theme options could be different because the child theme does not inherit all theme options of the parent theme and the parent theme does not inherit theme options of the child theme.
So, before switching from the correct theme (where everything is correct) you need to export theme options (Theme Options > Export/Import) and then import them after switching. Widgets should be moved to correct areas at Appearance > Widgets.
Regards
Hello,
Thanks for using our theme.
Could you provide URL and temporary wp-admin access?
Regards
Hello,
If the problem persists even with the default theme, it means it independent of our theme, and we can’t help, sorry.
Regards
Hello,
Sorry for the long delay in answering.
Clear all cache and check, your quick view for variations works fine -> https://gyazo.com/0644c3b9e73a7a48505a635b1e58bfc3
About the problem @harry wrote, we can’t fix it, unfortunately.
Regards
Hello,
To be able to give you correct custom CSS code, we need to inspect the page content using dev tool, but your site is local, so we can’t do it.
You can try to find correct classes by yourself. Inspect code using inspector tools. Open a web page in Google Chrome. Either:
-Select the Chrome menu at the top-right of your browser window, then select Tools > Developer Tools.
-Right-click on any page element and select Inspect Element.
The DevTools window will open at the bottom of your Chrome browser.
https://www.w3schools.com/cssref/pr_pos_z-index.asp
Regards
Hello,
Our technicians were informed. I will let you know once get an answer from them. Please be patient and do not change access.
Regards
Hello,
Add the next code in Theme Options > Theme custom CSS:
.main-products-loop .product, .products-loop .product, .carousel-area .product-slide .product {
display: flex;
justify-content: center;
}
.products-loop .ajax-content, .products-loop {
display: flex;
flex-wrap: wrap;
flex: 1;
}
.content-product {
flex-direction: column;
justify-content: space-between;
display: flex;
flex: 1;
}
.content-product .quantity-wrapper {
margin-right: auto;
margin-left: auto;
}
.swiper-container {
display: flex;
align-items: stretch;
}
.product-slide .product {
display: flex;
height: 100%;
}
.swiper-wrapper {
height: auto;
}
To remove that border, delete this code – https://prnt.sc/110q5ij from Theme custom CSS.
Regards
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it. Here is our email – 8themes@gmail.com
If you don’t know your FTP host, FTP login, and FTP pass contact your hosting provider and ask this information.
Regards
Hello,
Describe your request in more detail.
Provide temporary wp-admin access.
Thanks in advance.
Regards
Hello,
Thanks for using our theme.
7.2.6 version of our theme has an issue with Quick view. It will be fixed in the next update, we plan to release it today-tomorrow.
Regards
Hello,
1) Edit your cart_payment_info static bock and remove offset – http://prntscr.com/110pmk2 , then add the next code in Theme Options > Theme custom CSS:
.cart-order-details .etheme_widget_satick_block {
padding: 0 2em;
}
> https://gyazo.com/673d2cd22c2401ab2a93405b5ad6953b
2) “winkelmand bijwerken” button takes settings from Theme options > Styling > Bordered buttons, but the current version of the theme has a problem with this. Please use the next custom code, as a temporary solution, it will be fixed in next update:
.woocommerce-cart .actions .btn.bordered {
color: white;
opacity: 1;
}
Regards
Hello,
Thanks for contacting us.
Please provide temporary wp-admin access, so we can take a closer look.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
Regards
Hello,
Could you provide a screenshot of the error? What PHP version do you use?
Lightshot screenshot tool can be used to take screenshots and share them. Or upload your screenshots here – https://dropmefiles.com/ and provide us with the URL via the Private Content area.
Regards
Hello,
I’ve passed it to our technicians. Please be patient and do not change access.
Regards
Hello,
Thanks for using our theme.
Try to disable all the third-party plugins, that do not come bundled with the theme https://8theme.com/demo/docs/woopress/Plugins/Included_Plugins , and check how it works then.
If the problem is independent of plugins, provide temporary FTP access also.
Regards
Hello,
I’ve passed this problem to our technicians. It should be fixed in the next theme update. As a temporary solution, use the next custom CSS code:
.teaser-box p:empty {
display: none !important;
}
Regards
Hello,
As was mentioned in the previous topic, it is independent of our theme, contact WC support.
Regards
You’re welcome!
Regards
Hello,
1. At first sight, I do not see problems. Please provide screenshots or videos. Thanks in advance.
2. Here is what I can see – http://prntscr.com/110mm9u What do you want to change here?
3.Check settings of Wishlist plugin – https://www.8theme.com/documentation/xstore/plugins/wishlist/ , about Compare – check the translation of XSote Core plugin via Loco Translate.
Regards
Hello,
Have you worked with the child theme all time or activated it just before the problem occur?
Do you have this problem when parent theme is activated?
Do you have a backup on your server?
Regards
Hello,
Provide URL of your site, please.
Regards
http://prntscr.com/110m7mn – check one more time.
Regards
Hello,
Enable WPBakery page builder for static blocks http://prntscr.com/110m4ze , then edit – https://gyazo.com/fb646362a4d35c6e3351a7337c4382c5
Regards
Hello,
Edit a product > [8theme] Product Options > select Primary category
Regards
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