Mobile view error - by andacyaver - on WordPress WooCommerce support

3 replies3 participantsUpdated by Robert Hall

  • Avatar: andacyaver
    andacyaver
    Participant

    hi, mobile view is broken after the last update. See the product page below. There are pages of blank spaces. Please watch the video. What is causing this?

    video 1) https://www.loom.com/share/41abb26c04a84f8187af09fc1af8a2af
    video 2 ) https://www.loom.com/share/f16b5185a37d45548fb1efe2b981193d
    please check by phone. The product pages are incorrect. There are too many gaps.

    Please, contact administrator
    for this information.

    3 Answers

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Thanks for using our theme.
    Download slick.min.js file from this page – https://dropmefiles.com/7FuTZ , reupload the file into wp-content/themes/xstore/js/libs/ folder, via FTP. Then clear cache and check.

    Regards

    Avatar: andacyaver
    andacyaver
    Participant

    yes it improved. But all of my theme translations are gone. I am using the Lco translate plugin. Translation has disappeared.

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello

    Is all translation gone or some part of website, as we see your website translation is working absolutely fine.

    Robert Hall
    Customer Support.

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