Rose Tyler

Hello,

Theme Options > Typography, or using custom CSS code. Describe the desired result in more detail and we will help you with the code.

Regards

Hello,

Thanks for using our theme.
Please provide screenshots and URLs for a better understanding of the problem.
Lightshot screenshot tool can be used to take screenshots and share them. Or upload your screenshots here – https://dropmefiles.com/ and provide us with the URL via the Private Content area.
Also, provide temporary wp-admin access. Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

Regards

Hello,

Provide URL, because it seems is fine on Shop page – http://prntscr.com/10zww1h

Regards

Hello,

1/ We will remove this description in next update and you can simply do it in parent theme now as well (only in this case as we allowed you and changes will be included in next theme update)

2/ As you can check default woocommerce file has such label which is usefull for some web-testers that require label for some inputs -> https://github.com/woocommerce/woocommerce/blob/master/templates/global/quantity-input.php

You can rewrite this file due to documentation of using child-theme
(you need to copy woocommerce/global/quantity-input.php from parent theme to the same directory of your child-theme and make changes there )
Read more on our documentations -> https://www.8theme.com/documentation/docs/child-theme/

Regards

Hello,

Please provide temporary wp-admin access, so we continue work on your site. Looks like something is wrong with the content of static blocks, so this functionality was temporarily disabled in files via FTP.
Waiting for your reply.

Regards

I will close this topic. Please open up new topics for new questions.
Have a nice day!

Regards

Hello,

Could you provide URL and temporary wp-admin access?

Regards

Hello,

Try to add the next code in Theme Options > Theme custom CSS > Global custom CSS:

@media only screen and (max-width: 1200px) {
    .back-history {
        display: block !important;
    }
}
@media only screen and (max-width: 480px) {
    .back-history {
        margin-top: 30px;
    }
}

http://prntscr.com/10zuush

Regards

Hello,

Contact support of Envato – https://help.market.envato.com/hc/en-us/articles/202821620-Contact-Us Sorry, but we can’t help in this case.

Regards

Hello Trond,

Download etheme.min.js from this page https://dropmefiles.com/YxjCd and reupload it into wp-content/themes/xstore/js folder via FTP.

Regards

Yes, you can.
You’re welcome!

Regards

Hello,

Have you tried to contact the plugin author?
Do you have any errors in server error log?
How does it work when Storefront (default WooCommerce theme) is activated?

Regards

Hello,

I’ve passed your question to our technicians. I will let you know once get a reply from their side.
Meanwhile, contact your hosting provider and ask to check it from their side, check the server error log.

Regards

Hello,

Thanks for using our theme.
Make sure that GMAPS for WPBakery Page Builder plugin is activated on your site.

Regards

Hello,

Thanks for contacting us.
Our theme is fully compatible with Loco Translate, there are no known issues. Please read this article – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
Please describe in more detail what exactly issues did you find. Provide URL and temporary wp-admin access.

To make the site multilanguage, you need to use one of the additional plugins:
WPML(paid) https://www.8theme.com/documentation/xstore/theme-translation/translation-with-wpml/ , or qTranslate(free), or Polylang(free with paid extra options). Loco translate can be used to translate the site to one language, it is independent of our theme and it is predefined behavior of the plugin.

Regards