Rose Tyler

Hello,

Please provide URL and temporary wp-admin access, so we can take a closer look. Use Private Content area.

Regards

Hello,

Do you mean SingleProduct Builder?
Check how it works when 3rd party plugins are disabled on your site.
Provide temporary FTP access also.

Regards

Hello,

Thanks for the reply. Here is IP – 176.98.70.120

Regards

Hi,

Here is what I can see – https://gyazo.com/0c812b4ace2a4b0edabbe35a36ae5cfc Clear cache and check. Isn’t it correct?

Regards

Hello,

1) Here you can find videos about the Header builder – https://www.youtube.com/watch?v=RbdKjQrFnO4&list=PLMqMSqDgPNmDu3kYqh-SAsfUqutW3ohlG
2) Just edit content of page, for example – http://prntscr.com/12sjkoi

Regards

Hello,

I’ve imported the demo version to your site without any problem.
Changes in the header content are not visible on the frontend now. Do you use CDN or server cache?
Provide temporary FTP access, I will pass the header issue to our developers.

Regards

Hello,

Go to Elementor site settings while editing home page for example > Lightbox > disable lightbox for images https://gyazo.com/b6cf925f51d4a2ba00c98aa929ea4482

Regards

Hi,

Is there anything else we can help you with?

Regards

Hello,

Edit settings in WooCommerce > Settings > Accounts & Privacy > Account creation
https://docs.woocommerce.com/document/configuring-woocommerce-settings/#accounts-and-privacy-settings

Regards

Hello,

Thanks for using our theme.
We can’t login – https://gyazo.com/aa7b1932b96f8fdb53eb7607cb970ad8 , please check credentials.
As I can see, your site is empty now. Do you mean this demo version https://xstore.8theme.com/demos/2/baby-shop/ ? Provide correct access, we will import the demo for you and will check mentioned errors.

Regards

Hello,

Make sure that the Contact Form 7 plugin is activated, a form is created and selected in settings of element on the page.
Provide us with URL and temporary wp-admin access, so we can take a closer look.

Regards

Hello,

If you are using Elementor, do not need to create Testimonials here – https://gyazo.com/9265064d1b3bdc50c3fb4fbfe28b74fc

Regards

Hello,

We can’t connect, please check – https://prnt.sc/12rk71b

Regards

Hello,

We did not get reports about this problem from other customers. I can’t say more, technicians will be able to check it tomorrow.

Regards

Hello,

1) Use custom CSS code:

.archive .content-page,
.single-product .content-page {
    margin-top: 30px;
}

2) Theme Options > Theme Custom CSS > Tablet:

.products-grid .product {
    width: 33.33% !important;
}
.products-grid .product:nth-child(2n+1) {
    clear: unset !important;
}
.products-grid .product:nth-child(3n+1) {
    clear: both !important;
}

3) I can see the content – https://prnt.sc/12recgt , just click on Filter button on the Shop. About this widget – http://prntscr.com/12redem , you do not have products – https://prnt.sc/12rak7r

Regards