Why the theme looks crashed when installed?

This topic has 4 replies, 2 voices, and was last updated 3 years, 1 months ago ago by Rose Tyler

  • Avatar: dzovili
    dzovili
    Participant
    May 9, 2021 at 20:10
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2021 at 07:17

    Hello,

    Thanks for contacting us.
    It looks like, you have imported demo content that uses WPBakery page builder, but this plugin was not activated on the site.
    You can install and activate the WPBakery via XStore > Plugins Installer, or provide us with temporary wp-admin access.

    Regards

    Avatar: dzovili
    dzovili
    Participant
    May 10, 2021 at 09:18

    Thank you. But how can I choose elementor as a builder?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2021 at 09:32

    Hello,

    In this case, you need to start from scratch and select Elementor when import demo content – http://prntscr.com/12r83bf
    To run the fresh WordPress installation you can use WordPress Database Reset plugin https://wordpress.org/plugins/wordpress-database-reset/ The plugin can be used to remove all the existing content and install a new version from scratch. It is recommended to disable the theme https://prnt.sc/unle03 before the reset.

    Regards

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