Page 1068 – 8theme.com

Forum Replies Created

Viewing 30 posts - 32,011 through 32,040 (of 68,231 total)

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Rose Tyler

Support staff

August 24, 2021 at 08:02

Hello,

Theme Options > WooCommerce > Shop > Product styles > Show Only Min Price On Variable Products > Off

Regards

#299718 Copied In reply to: Change display of “Price From:” when making a variable product

Rose Tyler

Support staff

August 24, 2021 at 07:49

Hello,

1/ Theme Options > WooCommerce > Single product builder > Singe product layout > Size Guide Image > Remove
3/ Create a static block with the desired content (enable WPBakery for static blocks – https://www.8theme.com/documentation/xstore/plugins/wpbakery-page-builder/)
Dashboard > XStore > Enable Request a quote

Regards

#299714 Copied In reply to: Product page setup

Rose Tyler

Support staff

August 24, 2021 at 07:32

Hello,

Remove margin-right for the Main menu – https://gyazo.com/535606ea18b022940db4791d47727e47

Regards

#299711 Copied In reply to: Align main header to top header

Rose Tyler

Support staff

August 24, 2021 at 07:20

Hello,

I do not see any problem with long-leg-cast-brace-covers-youth product – https://gyazo.com/e6b8010a2d2f10781b7d82eaf2b36b68 https://gyazo.com/e519b2020290bf4fe4980a5a15c009db Please clear all cache and check.

Regards

#299710 Copied In reply to: Product Gallery Slider not working

Rose Tyler

Support staff

August 24, 2021 at 07:15

Hello,

I do not see the problem on your site. please clear the cache of the browser on your mobile device.

Regards

#299709 Copied In reply to: Mobile filters have moved to the bottom of the screen

Rose Tyler

Support staff

August 24, 2021 at 07:02

Hello,

There is no such option. You can submit a request here – https://www.8theme.com/taskboard/

Regards

#299708 Copied In reply to: Multiple Menu

Rose Tyler

Support staff

August 24, 2021 at 06:58

Hello,

Try to activate the theme now

Regards

#299707 Copied In reply to: My Purchase Code is not working as I have reinstalled my theme second time

Rose Tyler

Support staff

August 24, 2021 at 06:54

Hello,

You can activate the theme now.
Please note that according to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) – https://themeforest.net/licenses/terms/regular

Regards

#299706 Copied In reply to: Want to active theme on a new domain

Rose Tyler

Support staff

August 24, 2021 at 06:52

Hello,

Try to activate the theme now

Regards

#299705 Copied In reply to: theme not installing

Rose Tyler

Support staff

August 24, 2021 at 06:51

Hello,

There is no such option, you can submit a request here – https://www.8theme.com/taskboard/

Regards

#299704 Copied In reply to: Turn on Dark mode switch

Rose Tyler

Support staff

August 22, 2021 at 15:40

Hello,

Thanks for contacting us.
Yes, it can be done using Custom CSS code. Provide URL of page with the filter button, and we will be able to provide CSS code.

Regards

#299566 Copied In reply to: Text on filter

Rose Tyler

Support staff

August 22, 2021 at 15:00

Hello,

You’re welcome!

Regards

#299563 Copied In reply to: Menu and footer resetted

Rose Tyler

Support staff

August 22, 2021 at 13:50

Hi,

Such a situation may be in case you run an import of the demo one more time or a backup was restored, it can be an effect of a 3rd-party plugin, I can’t say for sure right now. Do you remember what was done before the reset?
As I can see, your footer static block can be edited now, so you can change it depending on your needs. About the header/ menus, I can see your elements there – https://prnt.sc/1qeia5l

Regards

#299559 Copied In reply to: Menu and footer resetted

Rose Tyler

Support staff

August 22, 2021 at 13:18

Hello,

Sorry for the delay in answering. One of our technicians will be able to answer here – https://www.8theme.com/topic/my-website-theme-is-slow/ after the weekend.

Regards

#299556 Copied In reply to: 3rd Time Post for Website Slow

Rose Tyler

Support staff

August 22, 2021 at 13:12

Coordinates should be added here https://gyazo.com/4df01c0fcc364a6cfa128e05b2ac59e6
In “Find Latitude & Longitude” final, you should write location, like New York City. I can see “You need to have google api key for using this option” text that you mentioned. In the browser console:
Google Maps JavaScript API error: RefererNotAllowedMapError
https://developers.google.com/maps/documentation/javascript/error-messages#referer-not-allowed-map-error
Your site URL to be authorized: https://monarrchy.lk/wp-admin/post.php

Regards

#299555 Copied In reply to: Contact page- Google map not working

Rose Tyler

Support staff

August 22, 2021 at 12:30

Do you mean Wordfence on your site? Contact support of the Wordfence

Regards

#299553 Copied In reply to: Product video – vendors can add – but can’t see it on Product page

Rose Tyler

Support staff

August 22, 2021 at 12:29

Hello,

You’re welcome! Please check video of how to get iframe code – https://gyazo.com/1b57541c1b411959db1fb3a10be6cb48
Here is the instruction:
1/ Use the youtube site to find the video you want
2/ Click the ‘Share’ button below the video
3/ Click the ‘Embed’ button next to the link they show you
4/ Copy the iframe code given and paste it into the product video field https://prnt.sc/1qe190w

Regards

#299552 Copied In reply to: Product video – vendors can add – but can’t see it on Product page

Rose Tyler

Support staff

August 22, 2021 at 12:25

Hello,

It moves the title into the breadcrumbs area, please try and you will see. There is no option to show the title 2 times on the single product page.

Regards

#299550 Copied In reply to: How to show product name in breadcrumb trail (Google shopping says it should be)

Rose Tyler

Support staff

August 22, 2021 at 12:05

Hello,

It is strange. Have you cleared cache after the update? Are you able to edit menus, footer now and see changes? Could you provide temporary wp-admin access?

Regards

#299546 Copied In reply to: Menu and footer resetted

Rose Tyler

Support staff

August 22, 2021 at 10:52

Hello,

As I can see, footer content was created using Elementor, so you need to edit the Footer static block using Elementor.
Enable Elementor for static blocks https://gyazo.com/c44ec88c0bf24793ba441ffb5b5201c6

Regards

#299544 Copied In reply to: Menu and footer resetted

Rose Tyler

Support staff

August 22, 2021 at 10:49

You’re welcome!

Regards

#299543 Copied In reply to: VARIABLE PRODUCT NOT WORK

Rose Tyler

Support staff

August 22, 2021 at 10:32

Hello,

It looks like media import was run a few times.
When I upload a new image, it is not duplicated – https://gyazo.com/893d2fd96c9fae04d04d599184b07f24
What should we do to re-create the problem on your site?

Regards

#299540 Copied In reply to: Site duplicating pages and media

Rose Tyler

Support staff

August 22, 2021 at 09:50

Hello,

I do not see any problem – https://gyazo.com/52c52c46ba47c7269fc33cc7bfa32e0f

Regards

#299539 Copied In reply to: Contact page- Google map not working

Rose Tyler

Support staff

August 22, 2021 at 08:56

Hello,

Reply times can vary from time to time and be up to 24 hours Monday – Friday and up to 48 hours on weekends, Sat-Sun. But is usually faster than that.

Have you sorted it out https://gyazo.com/16418f91569defc5fb75790568f7e28e https://gyazo.com/ef264e9efcbaa47252cc1e8e92b16b80 ?

Regards

#299535 Copied In reply to: Store page products

Rose Tyler

Support staff

August 22, 2021 at 08:08

Здраствуйте,

Если за этот запрос проголосуют и другие клиенты, наши разработчики смогут это реализовать.

С Уважением

#299533 Copied In reply to: Variation swatches mobile version

Rose Tyler

Support staff

August 22, 2021 at 07:48

You’re welcome!

Regards

#299532 Copied In reply to: Account page mobile version

Rose Tyler

Support staff

August 22, 2021 at 07:47

Hello,

Do you mean this field https://gyazo.com/640d16e994b4fb06d20dd7bd560a7500 ?
You need to use iframe code https://gyazo.com/f94f714105ca4dad17c3b814dbfb8122 > https://gyazo.com/1b57541c1b411959db1fb3a10be6cb48

Synchronize translation of the theme – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ , then find and translate mentioned strings.

Regards

#299531 Copied In reply to: Product video – vendors can add – but can’t see it on Product page

Rose Tyler

Support staff

August 22, 2021 at 07:46

Hello,

Theme Options > General > Enable Old Widgets Panel, then go to Appearance > Widgets > edit content of the Shop sidebar area.

Regards

#299530 Copied In reply to: How to disable/hide the filter By Brand on the Shop Sidebar

Rose Tyler

Support staff

August 22, 2021 at 07:31

Hello,

Theme Options > WooCommerce > Single product page > Single product layout > Move Product Name In Breadcrumbs

Regards

#299529 Copied In reply to: How to show product name in breadcrumb trail (Google shopping says it should be)

Rose Tyler

Support staff

August 22, 2021 at 07:26

Hello,

Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check then.
Enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.
Read this article – https://elementor.com/help/500-error/ and try to contact the support of Elementor plugin

Regards

#299528 Copied In reply to: Can not edit page & can not edit with Elementor from front page top bar
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Viewing 32,040 results - 32,011 through 32,040 (of 68,231 total)

Viewing 30 posts - 32,011 through 32,040 (of 68,231 total)

← 1 2 3 … 1,067 1,068 1,069 … 2,273 2,274 2,275 →

Forum Replies Created

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