Issue theme - by Mustafa - on WordPress WooCommerce support

This topic has 11 replies, 2 voices, and was last updated 3 years, 1 months ago ago by Rose Tyler

  • Avatar: Mustafa
    Mustafa
    Participant
    August 1, 2021 at 15:41

    Hello dear,
    There is buggy in theme, while i’m going to shop page, choose one product and scroll down, click on additional information it throws me end of the page. You can watch the record.

    here: https://jmp.sh/I7s7M5p

    NOTE: fixed image option is disabled!

    Please, contact administrator
    for this information.
    10 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 1, 2021 at 15:58

    Hello,

    Try to change Tabs Type and Location Of Product Tabs in Theme Options > WooCommerce > Single product page > Tabs

    Regards

    Avatar: Mustafa
    Mustafa
    Participant
    August 7, 2021 at 07:57

    Alright, Tabs working good now!

    1) Would you tell me how i can add payment methods in footer like this for example ( https://jmp.sh/vLF3v47 ).

    2) How i can disable links from this logo slider?
    watch record please ( https://jmp.sh/TwbC8LD )

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 7, 2021 at 09:22

    Hello,

    Have you changed wp-admin access? I can’t log in.
    1) Theme Options > General > Enable Old Widgets Panel. Then go to Apperance > Widgets > add image into copyright area
    2) Change the Brands element to a Carousel of images.

    Regards

    Avatar: Mustafa
    Mustafa
    Participant
    August 7, 2021 at 09:24

    Yes i have changed password. You have it now.

    I’ve added visa , master card image.
    Can you help me with logo brands please?

    Please contact administrator
    for this information.
    Avatar: Mustafa
    Mustafa
    Participant
    August 7, 2021 at 15:39

    Also i want to ask a question, how i can add (comment and reviews) for each products i have in my website?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 7, 2021 at 15:43

    Hello,

    Add the next code in Theme options > Theme custom CSS:

    .brands-carousel .categories-mask {
        pointer-events: none;
    }

    Regards

    Avatar: Mustafa
    Mustafa
    Participant
    August 7, 2021 at 15:46

    Thank you!

    Also i want to ask a question, how i can add (comment and reviews) for each products i have in my website?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 8, 2021 at 08:14

    Hello,

    Go to page of product > Reviews tab > add reviews. Settings you can find in WooCommerce > Settings > Products > Reviews

    Regards

    Avatar: Mustafa
    Mustafa
    Participant
    August 20, 2021 at 19:13

    Hello dear,

    1) After doing the update of theme, had this issue content is outside of the box. Watch the record video. Please fix this urgently!!! Check video ( https://jmp.sh/5k05SQB )

    2) How i can delete this content or edit it ( https://jmp.sh/wgqOq4s )

    https://jmp.sh/5k05SQB

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 21, 2021 at 08:19

    Hello,

    1) Do you have the problem on page of “30ml Mini Nano Facial Face Steamer Humidifier” product only? Try to edit the content to make it like on “Electric Silicone Sonic Vibration Facial Cleanser” product where the description is displayed fine.
    2) Theme Options > Header builder > Cart > Mini-Cart Promo Message > Text tab content

    Regards

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