Pagination on category pages not working

This topic has 4 replies, 2 voices, and was last updated 2 years, 9 months ago ago by Rose Tyler

  • Avatar: malizacp
    malizacp
    Participant
    August 20, 2021 at 14:15

    Hi,

    Pagination on the shop page is working fine, but when I go to a category page, there is no pagination.

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 20, 2021 at 14:25

    Hello,

    Do you use WooCommerce Infinite Scroll and Ajax Pagination plugin? Try to delete the plugin and install the latest version from here – https://www.8theme.com/downloads/

    Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear cache of browser, and check pagination then.

    Regards

    Avatar: malizacp
    malizacp
    Participant
    August 20, 2021 at 16:03

    So, if that works, does it means we cannot/shouldn’t use any other third party plugins that do no come with XStore?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 21, 2021 at 08:53

    Hello,

    If you found an additional plugin that causes the problem, contact the authors of the plugin and ask about assistance/suggestions.
    We don’t give a guaranty for full theme compatibility with all 3-rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our support (check the item support policy https://themeforest.net/page/item_support_policy )

    Regards

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