Forum Replies Created

Viewing 30 posts - 31,171 through 31,200 (of 68,231 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 11, 2021 at 05:28

    Hello,

    We do not provide support for Shopify. Go to the theme page on Theme Forest > support tab > and you will find how to contact their support

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 11, 2021 at 05:23

    Hello,

    Thanks for using our theme.
    You can activate it now.
    Please note that according to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) – https://themeforest.net/licenses/terms/regular

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 11, 2021 at 05:22

    Hello,

    Theme Options > Breadcrumbs > Breadcrumbs Title Font

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 10, 2021 at 18:17

    Please download all-departments-menu.min.js file from this page – https://dropmefiles.com/o3wpw , and re-upload it into wp-content/themes/xstore/js/modules folder via FTP

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 10, 2021 at 12:02

    Hello,

    Ajax “add to cart” timeframe depends on your server and DB response time, not from our theme. So, to speed it up, contact your hosting provider and ask to reduce server response time, maybe check your DB structure.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 10, 2021 at 10:44

    Hello,

    Check custom CSS for section – https://prnt.sc/1rp34dy

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 10, 2021 at 07:45

    Hello,

    Provide temporary wp-admin and FTP access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 10, 2021 at 07:39

    Hello,

    All the available templates of the revolution slider you can find in the Downloads area https://www.8theme.com/downloads : Revolution Slider default examples – 5x and Revolution Slider default examples – 4x, also you can use the Revolution slider templates from our demos, you can find them in XStore import files archive. All the other templates of the Revolution slider are not available if you don’t buy the personal plugin license.

    Follow the Revolution slider documentation to find out how to edit it https://www.sliderrevolution.com/manual-section/manual/getting-started/rapid-fire-overview/slider-revolution-summarized/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 10, 2021 at 07:22

    Hello,

    Add custom class https://prnt.sc/1roluhu , for example, custom-right for heading that should be right aligned, then change this code https://prnt.sc/1rolmfl to
    Also, if you are using WPBakery, Elementor plugin can be disabled.

    .rtl form.wpcf7-form label,
    .rtl .custom-right {
        text-align: right !important;
    }
    .rtl div.mobile-menu-content .et_b_header-menu .menu li a .et-icon {
        margin-right: 0;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 10, 2021 at 07:15

    Hello,

    As we answered in Comments – https://www.8theme.com/topic/not-able-to-find-home-default-red-demo/ , you need to install Default demo version https://prnt.sc/1rol28j , then import Red Home page, we will help with the header and you will get the mentioned demo. But, you have installed niche-market demo, not the default one.
    It is recommended to run import on a fresh WordPress installation. For this you can use WordPress Database Reset plugin https://wordpress.org/plugins/wordpress-database-reset/ The plugin can be used to remove all the existing content and install a new version from scratch. It is recommended to disable the theme https://prnt.sc/unle03 before the reset.
    So do reset the current content, and do the mentioned import then. Or let us know after the reset and we will do the import for you.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 10, 2021 at 06:57

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 9, 2021 at 15:33

    Please clear CDN cache and check then

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 9, 2021 at 15:08

    It was done using free version of Elementor plugin. Please record a video of how it works for you. Provide temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 9, 2021 at 14:58
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 9, 2021 at 14:48

    Hello,

    Edit page using Elementor > settings of Products element > Product Data Settings > enter products or categories https://prnt.sc/1rmbgeo

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 9, 2021 at 14:36

    Yes, you can use the same account.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 9, 2021 at 14:17

    Theme Options > Styling > Site Background
    Dashboard > Static blocks > edit Footer static block http://prntscr.com/1rm8xhp

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 9, 2021 at 14:11

    All our premium customers with more than 50+ licenses have the same price of $39. And this is the most valuable price on the market for such a superb product.
    Please read here – https://themeforest.net/licenses/terms/regular about what does it mean 1 end product.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 9, 2021 at 13:39

    Yes, to use XStore theme for a few projects you need to buy a few licenses. 1 licence =1 end project

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 9, 2021 at 13:25

    Products element of Elementor, here is an example – https://prnt.sc/1rm4l50

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 9, 2021 at 13:13

    Hello,

    Go to WPML > String translation > scroll down and press on “Translate texts in admin screens” link. You’ll see a list of fields, choose the fields you’d like to translate. For example – theme_mods_xstore-child > http://prntscr.com/szhrk6 http://prntscr.com/101tyo7 After that go back to the String Translation section and translate necessary content – http://prntscr.com/szhs2y

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 9, 2021 at 13:12

    Hello,

    Thanks for using our theme.
    According to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) – https://themeforest.net/licenses/terms/regular
    We’ve checked your activations – https://prnt.sc/1rm3e45 – 3 different sites.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 9, 2021 at 12:24

    Hello,

    Do you use Elementor? Enable it for products https://prnt.sc/1rlzgvb and then edit description using Elementor
    Provide URL of your site and temporary wp-admin access, so we can take a closer look. Use Private Content area here

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 9, 2021 at 12:03

    Hello,

    What exactly do you want to change there?
    All our settings for Shop/Categories you can find in Theme Options > WooCommerce.
    If you want to edit archive page (Shop or Blog) using Elementor you need to use Elementor Pro, the default Elementor does not have such option. If you have Elementor Pro, contact their support to get assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 9, 2021 at 10:39

    I’ve edited custom CSS code. Clear cache and check now

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 9, 2021 at 10:31

    Hello,

    Edit product > [8theme] Product Options > Custom tab https://gyazo.com/1119c7d6271fabc96cefceb28e867f80

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 9, 2021 at 10:27

    Hello,

    Thanks for the video.
    1/ The categories widget is not a filter. Neither WooCommerce nor our theme has filter by categories, there is only the categories list widget. If you need a filter widget you need to look for third-party filer plugins.
    2/ Add the next code in Theme Options > Theme custom CSS:

    .archive.tax-brand .etheme_widget_brands_filter li a:before {
        display: none;
    }
    .archive.tax-brand .etheme_widget_brands_filter li a {
        padding-left: 0px !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 9, 2021 at 10:23

    Hello,

    Images you get after demo content import can neither be used on a live site nor redistributed. If you want to locate the image sources to buy the license, use image search engine https://www.tineye.com/.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 9, 2021 at 10:21

    Hello,

    I can’t find correct wp-admin access. Please provide them.
    What screen size of your device?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 9, 2021 at 09:49

    Try to add the next code in Theme Options > Theme custom CSS > Tablet

    .products-grid .product {
        width: 33.33% !important;
    }
    .products-grid .product:nth-child(2n+1) {
        clear: none !important;
    }
    .products-grid .product:nth-child(3n+1) {
        clear: both !important;
    }

    Regards

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    Viewing 31,200 results - 31,171 through 31,200 (of 68,231 total)
Viewing 30 posts - 31,171 through 31,200 (of 68,231 total)
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