Responsive - by Franktwist - on WordPress WooCommerce support

This topic has 8 replies, 3 voices, and was last updated 2 years, 9 months ago ago by Olga Barlow

  • Avatar: Franktwist
    Franktwist
    Participant
    September 8, 2021 at 08:59

    the site in the desktop version, is shown with the hamburger menu (as from the mobile version)
    why, you can check

    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 8, 2021 at 15:33

    Hello,

    Is it solved? I do not see the problem now.

    Regards

    Avatar: Franktwist
    Franktwist
    Participant
    September 11, 2021 at 16:32

    no, I often see in the mobile version (the version with the desktop menu and vice versa

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 13, 2021 at 11:26

    Hello,

    There is no problem at this moment https://prnt.sc/1s1o181
    Could you, please, provide us with the screenshot?
    Is Mobile Content Optimization option enabled in Theme Options > General? Do you use cache plugin?

    Regards

    Avatar: Franktwist
    Franktwist
    Participant
    September 14, 2021 at 11:08

    ok check

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 14, 2021 at 15:52

    Hello,

    What should we check?

    Regards

    Avatar: Franktwist
    Franktwist
    Participant
    September 21, 2021 at 09:40

    Often, in the mobile version the responsive does not work, sometimes the mobile version goes wrapped the desktop one. Can you check why?
    see link

    https://prnt.sc/1t2phpn

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 22, 2021 at 16:41

    Hello,

    We use wp_is_mobile function to display mobile header and looks that your cache plugin ignores that https://wordpress.org/support/topic/wp_is_mobile-compatibility/ . In this case go to Theme Options > General > disable Mobile Content Optimization option and clear cache.

    Check the header after that.

    Regards

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