Hello,
I do not see the problem from mobile. Please clear cache of your mobile browser and check one more time. What device and browser do you use?
Regards
Hello,
I do not see the problem from mobile. Please clear cache of your mobile browser and check one more time. What device and browser do you use?
Regards
Hello,
Thanks for credentials. Our developers will be able to help you after the weekend. Please be patient and do not change access.
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Hello,
Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem.
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Hello,
Add this code in Custom CSS for page area:
.et-slider .swiper-container .swiper-wrapper {
cursor: pointer;
}
You can set background image for row, enable “Full height row” and select Row stretch in settings.
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Hello,
Please check this topic – https://www.8theme.com/topic/display-problem-with-slider-revolution/
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Hello,
Do you use XStore theme? Yes, you will be able to get access to latest versions of plugins even after your support period expired – https://www.8theme.com/downloads/
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Hello,
Please provide URL and temporary wp-admin access. Describe the problem in more detail with screenshots.
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Hello,
Thanks for contacting us.
Provide temporary wp-admin and FTP access, please.
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Hello,
Please provide URL
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Hello,
Provide URL of product, please.
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Hello,
Do you use server cache or CDN? Clear all cache, please.
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Hello,
Thanks for using our theme.
Please provide temporary wp-admin and FTP access, via the Private Content area, so we can take a closer look.
Regards
Hello,
Thanks for using XStore.
Try to add the next code in Theme Options > Theme custom CSS > Global custom CSS:
.product-view-light .light-left-side {
display: flex;
flex-direction: column;
}
.product-view-light .products-page-cats {
order: 2;
}
.product-view-light .product-title {
order: 1;
}
.product-view-light .star-rating {
order: 3;
}
.product-view-light .switcher-wrapper {
order: 4;
}
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Hello,
Thanks for the reply. Provide temporary FTP access also. If you do not know how to create FTP contact with your hosting provider, they will help you.
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Hello,
Please provide URL, temporary wp-admin, and FTP access. I will ask our developers to check what can be done to help you.
Regards
Hello,
Sorry for the delay in answering. If your licenses were stolen, contact the support of Envato
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Hello,
Do you mean header for Mobile? When I login your site, I do not see the content of the header in Theme Options > Header builder > Mobile, as was mentioned https://prnt.sc/1sfj9b3 you need to add content there.
If you mean something else, provide screenshots, please, for a better understanding. Use Gayzo or Lightshot screenshot tools to make and share screenshots.
Waiting for your reply.
Regards
Thanks for the video. Please check our demo – https://xstore.8theme.com/shop Can you see the same problem?
Provide temporary FTP access. I can’t re-create the problem on your site but I will ask our developers to check it more deeply, after the weekend.
Waiting for your reply.
Regards
Hello,
Thanks for using our theme!
Please describe the desired result in more detail with screenshots.
Regards
Ok.
Have a nice day!
Regards
Hello,
Theme options > General > Enable Old Widgets Panel > On. Appearance > Widgets > check content of the Footer. Enable Elementor for static blocks https://gyazo.com/c44ec88c0bf24793ba441ffb5b5201c6 , then you will be able to edit the content of Footer static block, and so on.
Regards
Hello,
No, unfortunately, our demos use WPBakery or Elementor
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Hello,
Could you provide URL and temporary wp-admin access?
Theme Options > Footer > Footer layout > Show Footer Demo Blocks > Off, Theme options > General > Enable Old Widgets Panel > On. Appearance > Widgets > check content of the Footer. Enable Elementor for static blocks https://gyazo.com/c44ec88c0bf24793ba441ffb5b5201c6 , then you will be able to edit the content of Footer static block, and so on.
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Hello,
Edit product like here – https://prnt.sc/1sscasi , [8theme] Product Options > Sale countdown – select where to show it
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Hello,
You’re welcome!
Let us know if you need any further assistance.
Regards
Hello,
We’ve checked your Home page and do not see the problem – https://gyazo.com/3e75086b116f64c3df2701c93e9371a3 Please clear the cache and check one more time.
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Hello,
Unzip the archive then you will find folders with archives of sliders, these archives can be imported
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Hello,
According to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project). Read more – https://themeforest.net/licenses/terms/regular
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Hello,
Disable Sticky Add To Cart Bar via Theme Options
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Hello,
Try to use our Products element and select product type – Recently Viewed in settings of the element
Regards