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PageSpeed Insights - by Bobby - on WordPress WooCommerce support

This topic has 8 replies, 3 voices, and was last updated 2 years, 6 months ago ago by Bobby

Bobby

Participant

September 17, 2021 at 04:21

Dear 8theme,

Would you please have a optimization of as it is now too bad compared to your marketing message about the theme of Xstore?

Kind Regards,

Bobby

Please, contact administrator
for this information.

#302493 Copied Theme version: .8.0.6

7 Answers

Rose Tyler

Support staff

September 17, 2021 at 10:01

Hello,

Please follow this article – https://xstore.helpscoutdocs.com/article/100-how-to-speed-up-my-website and ask your hosting provider about assistance.

Regards

#302536 Copied

Bobby

Participant

September 17, 2021 at 10:31

Thank you Rose,

Did you see my link about the insights result? some problems related to the theme instead of server can you please update?

Cause we have not uploaded too much after importing Xstore

Such as

Image elements do not have explicit width and height
Reduce JavaScript execution time 13.6 s
Serve static assets with an efficient cache policy 123 resources found

Server environment is good

https://privatebin.support-tools.com/?7c2e0ffadf68179a#J7fZUoMzW9qwSISIfn69FOn06L3Evku6X7aIPHabP+U=

Rgds,

Bobby

Please contact administrator
for this information.

#302542 Copied

Olga Barlow

Support staff

September 20, 2021 at 11:35

Hello,

Take my apologies for the delay in answering.
Could you, please, provide us with WP Dashboard access to your site?
About hosting. Could you contact your hosting provider and ask to reduce the server response time?

Regards

#302798 Copied

Bobby

Participant

September 24, 2021 at 10:28

Dear Olga,

Sorry for the late reply as Mid-Autumn’s Day just pasted
Attached is the access info please have a check

Only score 25 please have a check with your theme side,I will also check server too, thank you.

Rgds,

Barry

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for this information.

#303343 Copied

Bobby

Participant

September 28, 2021 at 11:17

Dear Rose,

1,May I know how to remove the button “Report Abuse” on product description page before size and color?

2, Can not open those category directly such as click Beauty & Health, it shows links bottom but no responsive, example link on private content area

3,Can open those category by mouse right and open at new window, but page become deformed seems mobile version

4,PageSpeed score now 40 better than before, we told by server they updated those limits only at fold of domain so it returned again and again, now limits and so on updated on server, thank you for your great support too such as autoptimize plugin.

Rgds,

Bobby

Please contact administrator
for this information.

#303738 Copied

Olga Barlow

Support staff

September 28, 2021 at 17:39

Hello,

Take my apologies for the delay in answering.

1) Follow the instructions from the plugin author https://wordpress.org/support/topic/how-to-remove-the-link-report-abuse/ It’s not theme option. It’s multivendor plugin option.

2) If I visit the category you provided and then click Beauty & Health category I get the products from that category https://recordit.co/HPOodaMiTM Don’t see any problem with that.

3) Provide us with the video of the issue for better understanding, please.

4) I checked your site and don’t see more options from theme side to improve speed, unfortunately.

Regards

#303783 Copied

Bobby

Participant

September 29, 2021 at 02:03

Thank you Olga,

1) OK worked
2&3) no problem today
4 OK thank you

#303841 Copied
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