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Viewing 30 posts - 571 through 600 (of 11,542 total)
  • Avatar: Robert Hall
    Robert Hall
    Participant
    February 5, 2021 at 08:29

    Thank you so much for your feedback!

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 5, 2021 at 08:28

    Hi

    We have check your website URL on multiple browser many time also check with inspect element and console it is working absolutely fine. There are many customer who are using this theme and none of them report this issue. so feel free to use it we are always here to provide you customer support. .

    Note that also Contact your hosting provider and ask to set client_max_body_size 20M.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 5, 2021 at 08:22

    Hi

    Yes we have check actual device and menu is working fine. https://prnt.sc/yd6g9i

    We have also notice that you are given some extra padding and margins in your website kindly make it according to your layout. https://prnt.sc/yd65di
    https://prnt.sc/yd65di

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 5, 2021 at 07:59

    You Welcome!

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 5, 2021 at 07:54

    Hi

    We have again check your website console is clear and site is working absolutely fine.
    https://prnt.sc/yd3b6f
    We will recommend you kindly remove your browser cache and then test the site.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 5, 2021 at 07:49

    Hi

    We have check your website URL menu is working absolutely fine, we do not understand your question can you please elaborate your question what is the issue in menu .

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 5, 2021 at 07:47

    Hi

    your mentioned login URL is not working.

    https://prnt.sc/yd2gh1

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 5, 2021 at 07:44

    Hi

    We do not see your attached screenshot Please describe the desired result in more details.
    Use Lightshot screenshot tool https://app.prntscr.com/en/index.html to share screenshots, it creates a link to the image and you will just send us that link.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 5, 2021 at 07:40

    Hi

    We have area to put custom css, you can find it in Theme Options > Styling > Additional CSS but don’t have Custom JS area. You can use child theme to add new scripts https://codex.wordpress.org/Child_Themes
    Child theme archive you can find in theme package.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 5, 2021 at 07:33

    Hi

    We are glad that you have found the solution. Feel free to contact us if you have any additional questions. There are lot of customer who are using this theme and there is no issue in theme update.

    We are sharing Theme Update Tutorial for your better understanding.
    https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 5, 2021 at 07:02

    Hi

    Will you please send us highlighted screenshot where your are facing this issue or send us your testing page URL sh that we will check your issue in best possible way.

    It might be possible that you have miss placed any page builder settings.

    We are also sharing tutorial how to setup slider in your page.

    https://www.8theme.com/documentation/xstore/slider-set-up/new-slider/

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 5, 2021 at 06:52

    Hi

    We have test your website URL on Different browser as per your given video website is working absolutely fine we do not see any disturbing layout issue. We will recommend you kindly test your website after clear your browser cache or any other system.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 5, 2021 at 06:28

    Hi

    We are sharing details documents with you for your better understanding how to handle variable products.

    https://docs.woocommerce.com/document/variable-product/

    You can also check your website swatches setting by going to dashboard > Appearance > Customization > WooCommerce (Shop) > Shop Elements > Variation Swatches https://prnt.sc/ycu6mr.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 5, 2021 at 06:17

    Hi

    As for Displaying Product on Page is concerned , you can add your product on page by going to Dashboard > Pages > Add New then edit page with WP Bakery Page Builder then click on + Sign to add product page element. https://prnt.sc/ycsulv

    Now add product element and set it according to your requirements. https://prnt.sc/ycsjik

    We are also sharing a testing URL for your better understanding.

    Please contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Participant
    February 4, 2021 at 20:13

    Hi,

    Loco translate > Themes > XStore > add the language you need https://gyazo.com/fed3dee6ba549640ff5bebd06f5b4ccc Translate the necessary strings.

    Do the same for the XStore core plugin (Loco translate > Plugins > XStore core).
    Also, don’t forget to choose the site language in Settings > General.

    You can change the popup checkout button color and background by adding following mentioned CSS rule in additional CSS by going to Dashboard > Appearance > Customization > Additional CSS

    .woocommerce-mini-cart__footer-wrapper a.button.btn-checkout.wc-forward {
        background-color: #000;
    }
    Avatar: Robert Hall
    Robert Hall
    Participant
    February 4, 2021 at 19:42

    Hi

    Can you please share your website URL with us so that we will check your mentioned issue.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 4, 2021 at 19:34

    Hi

    Thank you so much for your kind words.

    As for other color change is concerned kindly add the following mentioned CSS rule at the same location.

    .single-product .tab-content-scroll th.woocommerce-product-attributes-item__label {
        color: #3C2F2F;
    }
    Avatar: Robert Hall
    Robert Hall
    Participant
    February 4, 2021 at 19:08

    Hi

    You can change the color by adding a small css code in Additional CSS going to Dashboard > Appearance > Customize > Additional CSS

    .single-product .variations select {
        color: #3C2F2F;
    }
    Avatar: Robert Hall
    Robert Hall
    Participant
    February 4, 2021 at 18:37

    Hi

    This issue is not related to Theme , please check your website of different browser or contact with your hosting provide they will guide you better.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 4, 2021 at 18:35

    Hi

    Your attached image is not loading properly so please attach it again or send us screenshot with lighbox screenshot.

    As we understand your question you can edit your product single page by going to Dashboard > Products > All Products and click on Edit then go To Product Data and change the content according to your requirements.

    https://prnt.sc/yap7ua

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 4, 2021 at 18:24

    Hi

    You can add your category in menu by going to Dashboard > Appearance > Menu and click on screen option button at the top then select Product Categories Check box https://prnt.sc/yanq7j after that select your product category according to your requirements. https://prnt.sc/yanvv6

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 4, 2021 at 18:18

    Hi

    We have check your website URL and it is working absolutely fine on mobile , it will be more helpful for us if you elaborate your question a little more with highlighted screenshot so that we will provide you customer support in best possible way.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 4, 2021 at 18:13

    Hi

    As for search result issue is concerned you can set the Search results page settings by going to Dashboard > Theme Options > Header Builder > Search, you will be able to change the settings. http://prntscr.com/puo6g9

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 4, 2021 at 17:56

    Hi

    Dear we have checked your website URL Cart basket is working fine , it might be your browser or cache issue . We are also sharing some highlighted screenshot for your better understanding.

    https://prnt.sc/yakp0b

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 4, 2021 at 17:51

    Hi

    Yes it might be possible a browser or cache issue.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 4, 2021 at 17:49

    Hi

    Kindly check your website now menu and header cart is working absolutely fine in your website.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 4, 2021 at 12:16

    Hi

    Thank you so much for contacting us!

    There are many customer who are using this theme package and none of them face thins issue so we will recommend you kindly consult with your hosting provide about this issue they will guide you better.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 4, 2021 at 12:07

    Hi

    We are sharing some highlighted screenshot with you that slider is working absolutely fine in your website kindly check it on different browser and on another system as well.

    https://prnt.sc/y9emza

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 4, 2021 at 12:02

    Hi!

    It is probably Looks that the problem with the Mobile menu and cart button is caused by some an additional plugin on your site. Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check how it works then. Enable plugins one by one to find out which one causes the problem.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 4, 2021 at 11:57

    Hi

    Kindly check your website brands logo are working absolutely fine in your website.

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    Viewing 600 results - 571 through 600 (of 11,542 total)
Viewing 30 posts - 571 through 600 (of 11,542 total)
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