Hi
Please see the following documentation it will provide you better help.
https://www.8theme.com/demo/docs/woopress/Plugins/Activation_And_Purchase_Codes
Hi
As for translation issue is concerned we are sharing a article for your better understanding please read it hopefully your will fine your solution.
https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
Make sure you placed translation files of the theme into the /wp-content/languages/themes/ folder with correct names (language name and xstore theme suffix, e.g xstore-de_DE.po, xstore-de_DE.mo). Click Sync button https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/, continue translation.
Follow this article to translate WooCommerce – https://docs.woocommerce.com/document/woocommerce-localization/
Let us know if you need any further assistance.
Hi
Please see the following documentation it will provide you better help.
https://www.8theme.com/demo/docs/woopress/Plugins/Activation_And_Purchase_Codes
Hi
Aslo send us your website URL so that we will check your mentioned issue.
Hi
It is probably looks that a permalink issue.
Kindly check your website permalinks by going to Dashboard > Settings > Permalinks and check your site permalinks settings.
Note: Your provided logins are not working .https://prnt.sc/yop3en
Hi
We have check you website URL, as for your mentioned footer issue is concerned the footer is working fine in your website we have test it many times. we are also sharing a highlighted screenshot for your better understanding.
Note: We feel that your website server response time is too slow so we will recommend you kindly contact with your hosting provider about this issue.
Hi
I’ve passed your request to our developers team, likely the fixed these minor issues will be added in one of next updates.
Hi
There are lot of online tutorial is available how to use and manage PSD files. We will recommend you kindly consult with any experienced Designer he will guide you better how to use psd files.
Hi
Please check your website after deactivate 3rd party plugin if you are using this theme package , also check with second cart style where your Min max sku working fine and let us know if you still facing any issue, so that we will refer your mentioned issue to our developers team they will look forward this issue.
Hi
You can hide the tab by adding following mentioned CSS rule by going to Dashboard > Appearance > Customization > Additional CSS
.single-product .singleproductmultivendor_tab {
display: none;
}
You can change your tab option by going to Dashboard > Appearance > Customization > WooCommerce (Shop) > Single Product Page > Tabs
Hi
Please send us our demo URL where you see this element, also send us your website temporary WP admin access.
Hi
Thank you so much for explaining, as we have check earlier your website is working fine.
Kindly check this Video Screenshot we have add product in cart and it is working fine. We will recommend you kindly check your website after removing cache or text on another browser it might be some browser or cache issue.
https://drive.google.com/file/d/1K7xAX4UW75wPQERXZkliMuEspP98rC3p/preview
Hi
Honestly i do not face speed issue in your website i have tested multiple browser and your website is working fine.
We have only these tips on speed optimization https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
Make sure all points it might be helpful for you.
Hi
We have added two product with different quantity and it is working fine in cart check it out following screenshot https://prnt.sc/yhmtln .
Will you please send us highlighted screenshot for our better understanding.
Hi
Thank you so much for contacting us
As for your mentioned issue is concerned it will be more helpful for us if you can send us highlighted screenshot along with your website URL where you are facing the issue so that we will look forward your issue.
Hello,
Probably you used the built-in header that was removed from version and did not create the header using header builder.
Go to Theme Options > Header builder > edit content of the header depends on your needs. These videos will help you –
https://www.youtube.com/playlist?list=PLMqMSqDgPNmDu3kYqh-SAsfUqutW3ohlG
Let us know if you need any further assistance.
Hi
We are glad to know that your have fixed your website loading issue and your site is working fine. If you have any other issue let us know we are always here to provide you customer support.
Hi
We have check your website URL cart option it is working absolutely fine. Will you please send us highlighted screenshot or make a short video so that we will provide you best solution.
Hi
We are glad to know that you have fixed your issue . If you have any issue in this theme let us know we are always here to provide you support.
Hi
Thank you much for contacting us!
Basically these issue are related with WP and WC new versions hopefully WordPress fixed these issues in future.
https://core.trac.wordpress.org/ticket/52038
We also refer your mentioned suggestion to our developers team they also look forward this issue in Theme next update.
Which Question ?
Can you placed it again ….
Hi
Kindly check your product variations either it is placed accordingly …. Check variation for every item of the product group and WooCommerce Variation Swatches.
Also check this documentation for grouped product.
https://docs.woocommerce.com/document/group-bundle-products-woocommerce/
Hi
This theme is compatible with latest version of PHP.
we have also checked your mentioned URL front end is working absolutely fine. It will be more helpful for us if you can send us your website highlighted screenshot so that we will look forward your issue.
Note: Please check your WordPress server requirements by going to Dashboard > Xstore > Server Requirements
Hi
We do not see your mentioned screenshot or pages it will be more helpful for us if you create a testing page or send us temporary wp access.
Hi
we are glad to know that your issue is fixed. It is might be a cache issue.
yes we are always here to provide you customer support in best possible way so feel free to contact us!
Hi
As for adding product and change in content and description issue is concerned we are sharing a documentation tutorial for your help kindly read it and mange your website woocommerce product according to your requirements.
https://www.8theme.com/documentation/docs/general-information-2/
There are lot of online help is available how to add woocommerce simple product variable product digital product etc.
https://docs.woocommerce.com/document/managing-products/
https://docs.woocommerce.com/document/variable-product/
https://docs.woocommerce.com/document/digital-downloadable-product-handling/
Kindly check the URL
Hi
1) You can check the woocommerce setting by going to Dashboard > Appearance > Customization > WooCommerce (shop) and check your woocommerce setting.
2) Or It is probably looks that there is conflict with the 3rd party plugin kindly deactivate 3rd party plugin one by one and then check the site. If you still facing any issue let us know.
Hi
Send us highlighted screenshot along with your website URL and temporary wp admin access.
Hi
We have check your website URL it is because of you have set your product variable according to your taxable requirements. https://prnt.sc/yd7m1c | https://prnt.sc/yd80k5
Please check your site with simple product it will working fine , there is no such issue in this theme.
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