Slider Revolution Breaking Elements on Page

This topic has 8 replies, 3 voices, and was last updated 3 years ago ago by Olga Barlow

  • Avatar: Kay
    Kay
    Participant
    February 4, 2021 at 12:29

    I have created two identical pages – one with slider revolution and one without. The page WITH slider revolution breaks elements of our webpage and they don’t display correctly. The page WITHOUT slider revolution displays the elements fine and there is no problem with the way the page renders. In the private content area I will supply the URLs

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    February 5, 2021 at 07:02

    Hi

    Will you please send us highlighted screenshot where your are facing this issue or send us your testing page URL sh that we will check your issue in best possible way.

    It might be possible that you have miss placed any page builder settings.

    We are also sharing tutorial how to setup slider in your page.

    https://xstore.helpscoutdocs.com/article/28-new-slider

    Avatar: Kay
    Kay
    Participant
    February 5, 2021 at 08:02

    I added the URLs in the private area of the first post. The slider was added correctly

    Avatar: Kay
    Kay
    Participant
    February 5, 2021 at 08:13

    If you look at the two URLs I added in the original post you will clearly see the issue – they are identical pages only one has a slider and the other doesn’t have the slider

    Avatar: Robert Hall
    Robert Hall
    Support staff
    February 5, 2021 at 11:14

    Hi

    We do not see your mentioned screenshot or pages it will be more helpful for us if you create a testing page or send us temporary wp access.

    https://prnt.sc/ydql55

    Avatar: Kay
    Kay
    Participant
    February 9, 2021 at 10:33

    I keep asking you to send me your IP address so I can whitelist it. I have sent the two URLs in the private content area of the messages. In order to give you any kind of access I need to whitelist your IPs for this domain

    Avatar: Kay
    Kay
    Participant
    February 9, 2021 at 10:52

    I have created the test pages. I can show you the issues. But this is not a live website – it is on a staging server. As long as you give me your IP address I can whitelist it so you can get access. This is getting quite urgent as we cannot continue

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 9, 2021 at 14:36

    Hello,

    Add the following IPs to whitelist 176.98.69.38, 176.98.70.120, 95.158.49.81. And also provide temporary WP Dashboard access to the site with the issue to check the settings.

    Regards

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