Server stuck after many page opened with this theme

This topic has 2 replies, 2 voices, and was last updated 3 years, 2 months ago ago by Robert Hall

  • Avatar: craziestdavid
    Radian
    Participant
    February 3, 2021 at 20:30

    We use google cloud engine to host our wordpress website, and it never encounter this issue before.

    But this issue happened with this theme. After keeping for about 10 ~ 20 pages in the browser at the same time, the server stuck, we could not to connect to our website anymore until we restart the computer which hosted the server.

    The site is not published yet, so think 10 ~ 20 pages or less should not cause the server usage problem.

    And here is the computer statistic after the problem happened.

    It keeps Read 5MB/s after the problem happened, but the network usage is low.

    So I want to consult you. Did you have experience on this issue? I think this problem probably comes from your theme, because other plugin we used on this computer didn’t have any problem in other wordpress instance with same server configuration.
    Any suggestion, idean and discussion is great, Thank!

    1 Answer
    Avatar: Robert Hall
    Robert Hall
    Support staff
    February 4, 2021 at 12:16

    Hi

    Thank you so much for contacting us!

    There are many customer who are using this theme package and none of them face thins issue so we will recommend you kindly consult with your hosting provide about this issue they will guide you better.

  • Viewing 2 results - 1 through 2 (of 2 total)

The issue related to '‘Server stuck after many page opened with this theme’' has been successfully resolved, and the topic is now closed for further responses

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.