Page 978 – 8theme.com

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Olga Barlow

Participant

September 13, 2016 at 08:45

Hello,

Image that you provided is broken. Could you, please, provide the link to your site and we’ll check the issue you are talking about and help you if problem is related to our theme.

Regards

#139539 Copied In reply to: Stripe Bug on checkout

Olga Barlow

Participant

September 13, 2016 at 08:43

Hello,

I’m glad that you sorted out. If you check our documentation you’ll find description of other widget areas https://www.8theme.com/demo/docs/xstore/#theme_settings_45_widgets_amp_custom_widget_areas

Regards

#139538 Copied In reply to: Header :: I'm feeling stupid

Olga Barlow

Participant

September 13, 2016 at 08:38

P.S. Your site looks very nice! Would you mind if we add it to our list of the best sites built using XStore theme?

Regards

#139537 Copied In reply to: Problem with the prev/next buttons in the slider [8theme]products

Olga Barlow

Participant

September 13, 2016 at 08:36

Hello,

Add the following code in Theme Options > Styling > Custom CSS

.carousel-area .owl-next:before, .carousel-area .owl-prev:before{line-height: 1.428571;}

Regards

#139536 Copied In reply to: Problem with the prev/next buttons in the slider [8theme]products

Olga Barlow

Participant

September 13, 2016 at 08:10

Hello,

You can copy xstore/content-portfolio.php file into child theme folder and change the size there http://prntscr.com/cheogp

Regards

#139535 Copied In reply to: Select another size images portfolio home

Olga Barlow

Participant

September 13, 2016 at 08:04

Hello,

1. Edit your page and row with background, change bg image, save, see http://prntscr.com/chehq3

2. How to translate theme you can find in theme documentation https://www.8theme.com/demo/docs/xstore/#translation
Sorry, but this is Wishlist plugin permalinks structure http://prntscr.com/chekoc and there is no option to change it http://yithemes.com/docs-plugins/yith-woocommerce-wishlist/02-settings.html

Regards

#139532 Copied In reply to: Change the background image + Problems with wishlist

Olga Barlow

Participant

September 12, 2016 at 14:47

Hello,

Unfortunately, there is no such option in our theme. At present, it’s possible only by additional customization. But we plan to add this option in one of our next updates.

Regards

#139482 Copied In reply to: Website width

Olga Barlow

Participant

September 12, 2016 at 12:28

Hello,

First of all install all the necessary WPML plugins:
WPML Multilingual CMS
WPML String Translation
WPML Translation Management
WPML Media
WooCommerce Multilingual

Then make sure that all the special WooCommerce pages https://docs.woocommerce.com/document/woocommerce-pages/ (Shop, Cart, Checkout, My account) are translated http://prntscr.com/ch2xm1

Enable default theme and check if you have this issue with shop page with default WP theme too or with our theme only. In case you have the same problem with WPML languages selector with default theme contact with WPML support. Reply back in case problem persists with our theme only.

Regards

#139462 Copied In reply to: language selector not showing in store

Olga Barlow

Participant

September 12, 2016 at 10:17

Hello,

Please, provide temporary admin panel and FTP access, we’ll check. Very likely you did not install parent theme correctly https://www.8theme.com/demo/docs/xstore/#installation_upgrade_22_theme_installation

Regards

#139428 Copied In reply to: The parent theme could not be found

Olga Barlow

Participant

September 12, 2016 at 10:15

Hello,

I see. Unfortunately, there is no such option in our theme.

Regards

#139427 Copied In reply to: internal link with smooth scroll
Olga Barlow

Participant

September 12, 2016 at 10:14
Hello,

This issue is related to your logo height. Add the following code to fix the problem (Theme Options > Styling > Custom CSS):

.nav-sublist-dropdown:before { top: -60px; height: 80px; }

Regards
#139426 Copied In reply to: Drop Down Menu Spacing
Olga Barlow

Participant

September 12, 2016 at 10:02

Hello,

You may use the same hover effect for all the images using Media grid element and grid element design, create custom grid design http://prntscr.com/ch1e5w and create hover effect http://prntscr.com/ch1fp1but Visual tutorial https://vc.wpbakery.com/video-academy/grid-builder/

Also, you may use 8theme – Banner with mask VC element http://prntscr.com/ch1hlc

Regards

#139419 Copied In reply to: how do I create Images with hover effect?

Olga Barlow

Participant

September 12, 2016 at 06:30

Hello,

There is no special Gift Cart functionality in our theme. Depending on Vouchers type you need you may use either additional plugins or for example create downloadable products (if users purchase voucher they will get the file with coupon code) and create coupons https://docs.woocommerce.com/document/coupon-management/

Regards

#139391 Copied In reply to: Sell Gift Vouchers

Olga Barlow

Participant

September 12, 2016 at 06:15

Hello,

You are welcome!

Regards

#139390 Copied In reply to: Internet Explorer crashes when opening the site.

Olga Barlow

Participant

September 10, 2016 at 10:36

Hello,

In this case, you need to have some CSS skills and add custom styles for the links you want to change. You may use developer tools to inspect elements, for example https://developer.chrome.com/devtools http://prntscr.com/cgbr0g and then add custom styles in child theme style.css or use our theme options Custom CSS fields.

Regards

#139350 Copied In reply to: X-Store Furniture Shop Search Bar

Olga Barlow

Participant

September 10, 2016 at 10:27

Hello,

Go to Appearance > Widgets > Change the settings of WooCommerce Product Categories widget in your Shop sidebar http://prntscr.com/cgbp7j , check Only show children of the current category.

Regards

#139348 Copied In reply to: Category section customization

Olga Barlow

Participant

September 10, 2016 at 10:16

Hello,

I’m sorry but if you check the topic https://www.8theme.com/topic/still-cannot-see-icon-in-my-page/ you’ll see that I sent you the answer. Your problem is related to your server settings, please, contact hosting provider and server admin will help you to solve it. Have you contacted with your hosting about this issue?

Regards

#139347 Copied In reply to: My website still cannot see icon

Olga Barlow

Participant

September 10, 2016 at 10:11

Hello,

I have fixed problem with menu images and also with logo and menu.
Problem with topbar is related to text content that you have there, there is no place to keep “more links” at the center and also right top bar text. We could help you to fix it but tell me if you want to move “more links” to the left and show right top bar content in one row or you want to keep “more links” at the center but show right top bar text in 2 lines?

Regards

#139346 Copied In reply to: Menu Issue and Ipad Landscape 1024px wide issue

Olga Barlow

Participant

September 10, 2016 at 07:46

Hello,

I’m glad to hear that problem with IE was solved.
I checked your site and see that you are using YITH WooCommerce Catalog Mode plugin that allows you to disable shop functions. Disable this plugin and Add to Cart button will appear.

Regards

#139339 Copied In reply to: Internet Explorer crashes when opening the site.

Olga Barlow

Participant

September 9, 2016 at 16:00

Hello,

Provide, please, admin panel and FTP access to your site. We’ll check what could be the reason of your problem.

Regards

#139311 Copied In reply to: Problem with Visual Composer and XStore Theme

Olga Barlow

Participant

September 9, 2016 at 15:14

Hello,

We checked your site with default WP theme http://prntscr.com/cg14i2 and with XStore theme http://prntscr.com/cg151h As you can see site is slow even with default WP theme.
Check GT Metrix results https://gtmetrix.com/reports/www.tintineo.net/Gzi0jdly and try to improve positions that are related to your server http://prntscr.com/cg0y6n , http://prntscr.com/cg11o7 , optimize images you are using. Also, read about other tips that may help you
https://www.8theme.com/blog/5-foolproof-ways-to-speed-up-your-wordpress-website/
https://www.8theme.com/blog/how-to-speed-up-your-wordpress-website/
https://www.8theme.com/blog/main-methods-for-speeding-up-wordpress-themes/

Regards

#139305 Copied In reply to: Speeding issue for site

Olga Barlow

Participant

September 9, 2016 at 14:08

Hello,

Our documen†ation has detailed information about plugin licenses https://www.8theme.com/demo/docs/xstore/#plugins_34_activation_and_purchase_codes and plugin update. You can find the latest version of VC plugin here https://www.8theme.com/download-plugins/

Regards

#139300 Copied In reply to: Problem with Visual Composer and XStore Theme
Olga Barlow

Participant

September 9, 2016 at 11:22
Hello,

Add the following code in your custom css ( Theme Options > Styling > Custom CSS)

.nav-sublist-dropdown:before { top: -50px; height: 60px; }

Regards
#139277 Copied In reply to: Spacing on the Drop Down Menu
Olga Barlow

Participant

September 9, 2016 at 11:20

Hello,

Go to Products > Brands > edit band and add brand description. Check the brand page. Make sure that you using the latest version of our theme, because the brand description was added in one of theme updates.

Regards

#139276 Copied In reply to: Description on brand pages

Olga Barlow

Participant

September 9, 2016 at 11:15

Hello,

Single product page displays thumbnails slider in our theme, you can enable/disable it in Theme Options > E-Commerce > Single Product > Enable slider for gallery thumbnails > On/Off. But there is no option to show grid of thumbnails. You can try to implement it only by additional customization in case you have appropriate skills. Use child theme in you plan to change any template files.

Regards

#139274 Copied In reply to: Product Page Thumbnail Images
Olga Barlow

Participant

September 9, 2016 at 11:12
Hello,

1) Go to Pages > edit Checkout/Cart page > scroll down to 8theme options for page and select Sidebar Position > Without.

2) This is default WooCommerce menu on My account page. There is no option to edit these items. You may hide it with CSS (Theme Options > Styling > Custom CSS) and add the following code:

.woocommerce-MyAccount-navigation-link.woocommerce-MyAccount-navigation-link--downloads { display: none; }

Regards
#139273 Copied In reply to: Remove Category Sidebar from Checkout/ My Account Pages
Olga Barlow

Participant

September 9, 2016 at 11:06

Hello,

Are you talking about products or about simple images?

Regards

#139271 Copied In reply to: how do I create Images with hover effect?

Olga Barlow

Participant

September 9, 2016 at 11:05

Hello,

6) I don’t see this problem any more. Have you sorted out?

7) testimonials were part of previous theme, that’s why you don’t see them using XStore. But I move testimonials from previous theme to new one. Check them now.

8) Unfortunately, there is no such option for widget. Thi is WooCommerce widget and Sale products in widget don’t have the special class for sale products to add such label.

9) I have changed color to white because all the other information in your header is white http://prntscr.com/cfwwwu
But if you want black color you may change it in Theme Options > Styling > Custom CSS.

10) Edit your home page and Products element, change the limit if you want to show more products http://prntscr.com/cfx08u . Number of products per line on different devices you can change at Slider Settings tab.

11) There is no such layout for single product page. All the available layouts you can find in Theme Options > E-Commerce > Single Product.

12) Added following code in custom css
#shipping_method {text-align: left;}

13) We’ll fix this issue in next theme update.

Regards

#139270 Copied In reply to: Header issues

Olga Barlow

Participant

September 8, 2016 at 07:04

Hello,

There is no such option in our slider at present. But we’ll add it in one of the next updates.

If you want to change it on your site now you may change etheme_create_slider function (wp-content/themes/xstore/framework/template-elements.php) and add stopOnHover: true
see
http://prntscr.com/cfhp3e

Regards

#139176 Copied In reply to: How to stop product slider on hover

Olga Barlow

Participant

September 8, 2016 at 06:40

Hello,

Provide, please, FTP access.

Regards

#139175 Copied In reply to: Header issues
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Viewing 29,340 results - 29,311 through 29,340 (of 30,391 total)

Viewing 30 posts - 29,311 through 29,340 (of 30,391 total)

← 1 2 3 … 977 978 979 … 1,012 1,013 1,014 →

Forum Replies Created

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