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  S4BRE

  Participant

  September 12, 2016 6:37 am

  I searched the site here and found the topic started but the solution wasn’t posted. I have installed both the parent and child theme yet I am getting ”
  The parent theme could not be found

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  Olga Barlow

  Support staff

  September 12, 2016 10:17 am

  Hello,

  Please, provide temporary admin panel and FTP access, we’ll check. Very likely you did not install parent theme correctly http://8theme.com/demo/docs/xstore/#installation_upgrade_22_theme_installation

  Regards

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