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Topic: Internet Explorer crashes when opening the site.

Tagged: Problems

golber

Participant

August 10, 2016 7:15 pm

Hello,
I bought this issue with you and I am having two problems:

First, Internet Explorer crashes when opening the site.
http://www.fastdesign.me/

Second, I can not align (Buy) button with add to wishlist.
http://www.fastdesign.me/produto/criacao-de-blog-comercial/

Can you help me?
Site URL: hidden
Theme version: 1.7
WooCommerce version: 2.6.4

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Olga Barlow

Support staff

August 12, 2016 8:00 am

Hello,

What version of IE do you use?
To align button go to Wishlist settings and select button position “Use shortcode” http://prnt.sc/c4pwjo

Regards

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golber

Participant

August 12, 2016 2:14 pm

My Internet Explorer 11 version: 11.0.9600.1701.

To align button go to Wishlist settings and select button position “Use shortcode”: problem solved, thank you!

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Olga Barlow

Support staff

August 13, 2016 8:30 am

Hello,

Can’t replicate the same problem on our test installs. Could you provide temporary admin panel and FTP access to your site? We’ll check what is the problem.

Regards

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golber

Participant

September 9, 2016 7:07 pm

My problem with (Internet Explorer crashes When opening the site.) was solved. Thank you!

I have a problem with the button (buy), the button is not showing up for new User (not logged in)

Wordpress version: 4.6.1

can you help me?
Site URL: hidden
Theme version: XStoreVersão: 1.6
WooCommerce version: 2.6.4

Content is visible for topic creator and
support staff only.

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Olga Barlow

Support staff

September 10, 2016 7:46 am

Hello,

I’m glad to hear that problem with IE was solved.
I checked your site and see that you are using YITH WooCommerce Catalog Mode plugin that allows you to disable shop functions. Disable this plugin and Add to Cart button will appear.

Regards

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golber

Participant

September 10, 2016 2:03 pm

Perfect!! Tks!!!

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Olga Barlow

Support staff

September 12, 2016 6:15 am

Hello,

You are welcome!

Regards

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