Forum Replies Created

Viewing 30 posts - 27,601 through 27,630 (of 30,337 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 31, 2017 at 18:10

    Hello,

    Do you want just to hide popup for cart widget? Go to Theme Options > Styling > Custom CSS and add the following code

    .cart-popup-container {display: none;}

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 31, 2017 at 18:06
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 31, 2017 at 18:04

    Hello, @ichpen,

    You are welcome! Feel free to ask if you need any other help with menu.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 31, 2017 at 18:02

    Hello,

    Please, make sure that you replaced all the images from demo content by your secured images. If you want to use icons, logos that we used on our demo you need to upload them into your media library and then choose these images once edit your VC elements or custom code.~

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 31, 2017 at 16:32

    Hello,

    Try now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 31, 2017 at 16:26

    Hello,

    Try now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 30, 2017 at 08:47

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 28, 2017 at 16:49

    Hello,

    I have added the correct code in the style.css of child theme. Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 28, 2017 at 16:21

    Hello,

    Yes, sure.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 28, 2017 at 16:20

    Hello,

    I have checked the option to add row bg for the shop page on our test installs and see that it does not work even with default theme, the same situation is with custom paddings, margins. So, it’s not theme issue, most likely Visual Composer problem. Anyway if you installed Massive Addons plugin that comes bundled with our theme you can use Massive Addons bg settings http://prntscr.com/e1gf11

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 28, 2017 at 16:00

    Hello,

    Try this custom code and add desired values:

    .owl-carousel {
        cursor: your_value !important;
    }
    .grabbing {
      cursor: your_value;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 28, 2017 at 15:51

    Hello,

    Sizes that you have at present in WooCommerce options are default WooCommerce sizes. But these sizes are not suitable for the images that we use for the products on Jewellery version, that’s why we have changed them https://gyazo.com/32bd4a6a1ae2e2b5c6ee8a6dd390c2ec

    So, everything depends on source images that you plan to use for your products: square, portrait, landscape.

    You may read this post to avoid problems https://docs.woocommerce.com/document/fixing-blurry-product-images/

    Also, Keep in mind if you change the sizes in WooCommerce settings you will need to regenerate thumbnails using Regenerate thumbnails plugin after that.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 28, 2017 at 15:44

    Hello,

    Use the following code:
    .product-share {border-bottom: none;}

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 28, 2017 at 15:41

    Hello,

    To reduce the width of the tabs title box add the following code in custom CSS area or child theme style.css

    .left-bar .left-titles {
        width: 20%;
    }
    .left-bar .tab-content {
        width: 80%;
    }
    .left-bar.tabs .tab-title {
        font-size: 14px;
    }
    

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 28, 2017 at 14:43

    Hello,

    Use the custom CSS area to make such changes and the following code

    .product-information p, .product-info-wrapper p, .product-summary-center p {
        line-height: 1.5;
        font-size: 0.8rem;
    }
    .woocommerce-tabs p {
        line-height: 1.5;
        font-size: 0.8rem;
    }

    Change the values according to your needs.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 28, 2017 at 14:38

    Thank you for a good recommendation.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 28, 2017 at 14:31

    Hello,

    1) Go to WooCommerce > Settings > Account > Enable/Disable necessary options http://prntscr.com/e1f8mf
    2) This is MailChimp settings that you enabled http://prntscr.com/e1faip
    3) We are using default WooCommerce registration and it does not have captcha. You need to look for the additional plugin if you need captcha.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 28, 2017 at 14:22

    Hello,

    Go to Pages > edit your front page and scroll down to 8theme Page Layout options. Remove the custom page logo.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 28, 2017 at 14:17

    Hello,

    Follow theme documentation and use FTP method https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

    After theme update you should skip Setup Wizard and go to Theme Options to activate theme using your purchase code.

    Don’t forget to backup your files, DB and theme options before update! To backup theme options go to Theme Options > Import/Export > download .json file. You’ll be able to use the code from this file to restore the options if such happens and you lose them after update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 28, 2017 at 14:13

    Hello, @talalabd

    This is menu item description http://prntscr.com/e1f418
    Either remove item description in menu settings or hide item title.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 28, 2017 at 14:07

    Hello, @ichpen

    Sorry for the delay.
    Images do not have borders for the column where they are. To remove border for the text column use “without-border” class for the 1st level of menu item.
    If you prefer to create the layout where should be images first and last column – text column I would suggest you using widget area and static block to create images grid. I have changed the Brand item. Check, please. If this is not what you are looking for, please, provide me screenshot with the design you are trying to implement.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 28, 2017 at 10:37

    Hello,

    You are welcome!

    A1. Use the [share] shortcode

    A2. Use LocoTranslation plugin to synchronize your translation with updated theme files and translate string via Dashboard http://prntscr.com/e1d02y You may disable and delete this plugin after translation.

    A3.1. done
    A3.2. done
    A3.3. We are able to change the categories direction but it’s not possible to change the category order. Unfortunately, it’s not feasible to redo significant areas of the theme as a mirror image. Some fixes could be made for the real site only. You can try to change the order by editing the etheme_product_cats function (/xstore/framework/woo.php). Copy this function into child theme and edit the order by term according to your needs https://developer.wordpress.org/reference/functions/get_categories/#parameters

    A4. Unfortunately, Visual Composer does not have option to change the columns order for the mobile devices. Like workaround, you can duplicate the row and change the order of the columns in that new row to 1 – 2 – 3. After that, hide columns of this new row for the desktop and of the previous row – for the mobile. http://prntscr.com/e1d50n

    A5. Fixed

    B1. The same problem with OWL carousel. Our expert will try to help you on Monday but I can’t promise anything because product thumbnails carousel is more difficult than products carousel.

    B2. I see that reviews option was disabled. It works fine once I enabled it http://prntscr.com/e1dbhk
    You can use bulk editing to allow reviews http://prntscr.com/e1dbyb

    C. Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 27, 2017 at 14:54

    Hello,

    Sorry for the delay in answering.
    At first, I would suggest you to reduce server response time http://prntscr.com/e1178b because this is one of the most important things if you want to make your site faster.
    Also, you may try query strings remover plugin https://wordpress.org/plugins/query-strings-remover/ to fix some GTMetrix notices.
    Make sure that you minified CSS because you still have “Make fewer HTTP requests” notice.

    There are many tools to help you with minification during development. You can also use a plugin, such as WP Rocket.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 27, 2017 at 14:29

    Hello,

    Could you provide me link to your admin panel and make sure that it works. Because we tried standard /wp-admin and got http://prntscr.com/e1122j

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 27, 2017 at 14:18

    You are welcome!
    If you need any help with this you may contact our partners https://wpkraken.io/?ref=8theme

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 27, 2017 at 14:17

    Hello,

    If you click the “partners” you’ll be redirected to the site. Also, here is a link [https://wpkraken.io/?ref=8theme]

    By default, only the first category is opened and we don’t have additional settings for the product categories, unfortunately.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 27, 2017 at 13:41

    Hello,

    If you need additional customization. Unfortunately, it’s not feasible for the support team to redo theme areas for every user, we provide support for theme options and theme bugs only. If you need additional customization I would suggest you contact our partners https://wpkraken.io/?ref=8theme

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 26, 2017 at 17:43

    Hello,

    We have menu option color only (Theme Options > Typography > Navigation).

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 26, 2017 at 17:42

    Hello,

    Very likely you are using additional plugins that display additional information about product. You may disable unnecessary columns here http://prntscr.com/e0o1ty

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 26, 2017 at 17:40

    Hello,

    Oh, I see. Nope, we don’t have such option. If you need such kind of customization you may contact our partners https://wpkraken.io/?ref=8theme to get help. Because our support offers help with default theme options and issues, additional customization is out of our support.

    Regards

  • 1 2 3 … 920 921 922 … 1,010 1,011 1,012
    Viewing 27,630 results - 27,601 through 27,630 (of 30,337 total)
Viewing 30 posts - 27,601 through 27,630 (of 30,337 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.