Page 913 – 8theme.com

Forum Replies Created

Viewing 30 posts - 27,361 through 27,390 (of 30,337 total)

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Olga Barlow

Participant

February 25, 2017 at 09:29

Hello,

I have updated theme. Check, please.

Regards

#155759 Copied In reply to: Upgrade Problem

Olga Barlow

Participant

February 25, 2017 at 09:27

Hello,

I can’t check your products page because of maintenance mode but very likely you are talking about WooCommerce product categories widget. This is WooCommerce default widget and we don’t have options for this. Additional customization is required if you want to make any changes for this widget and you may contact WP-Kraken team and send customization request.
Also, if you want to have advanced filters you can try additional plugins, for example https://codecanyon.net/item/woocommerce-product-filter/8514038

Regards

#155758 Copied In reply to: Products Page – Categories with subcategories list: limiting the number of items

Olga Barlow

Participant

February 25, 2017 at 09:11

Hello,

I see. Ok, thanks for the information. We’ll fix this issue in next theme update.

Regards

#155757 Copied In reply to: category description not showing correctly on product-archive pages

Olga Barlow

Participant

February 25, 2017 at 09:10

Hello,

Check now, please.

Regards

#155756 Copied In reply to: I have reached activation number limit.

Olga Barlow

Participant

February 25, 2017 at 09:09

Hello, @murphy,

Check now, please.

Regards

#155755 Copied In reply to: loaclhost development – You are using wrong purchase code.

Olga Barlow

Participant

February 25, 2017 at 08:34

Hello,

Ok, great.

Regards

#155753 Copied In reply to: PHP 7.0 Upgrade

Olga Barlow

Participant

February 23, 2017 at 19:58

Hello,

Yes, this is category description. If you can’t remove it via admin panel add this custom code to hide

.menu-wrapper .menu li a span.menu-item-descr {display: none;}

Regards

#155630 Copied In reply to: mobile style customization and some other changes

Olga Barlow

Participant

February 23, 2017 at 19:54

Hello,

No, you won’t lose them after update.

Regards

#155629 Copied In reply to: Some questions

Olga Barlow

Participant

February 23, 2017 at 19:53

Hello,

Please, check the credentials that you provided. I can’t connect to your server
Error: Authentication failed.

Regards

#155628 Copied In reply to: Upgrade Problem

Olga Barlow

Participant

February 23, 2017 at 19:50

Hello,

Our theme supports PHP 7.0 but some of the included plugins have warnings:
Massive Addons for Visual Composer
Smart Product Viewer
WPBakery Visual Composer
https://uploads.intercomcdn.com/i/o/16663071/1db831f7fda34b2f05ee17e8/php7-report.txt
Warning related to our theme was fixed.

Regards

#155627 Copied In reply to: PHP 7.0 Upgrade

Olga Barlow

Participant

February 23, 2017 at 19:37

Hello,

You have added svg icon in text field. If you want to create call to action box with icon use special fields http://prntscr.com/ecito1 also you may try Callout element http://prntscr.com/eciu68

Regards

#155625 Copied In reply to: Color V changes

Olga Barlow

Participant

February 23, 2017 at 19:23

Hello,

I have added custom code in Custom CSS. Check now. Is that you were looking for?

Regards

#155624 Copied In reply to: secondary menu

Olga Barlow

Participant

February 23, 2017 at 19:08

Hello,

If you want to import Revolution slider from one of our versions you can find it in XML_files folder. Inside XML files folder you’ll find folders with version and slider.zip archives there. XML_files archive you can download here https://www.8theme.com/download-plugins/

Regards

#155622 Copied In reply to: import revolution slider content

Olga Barlow

Participant

February 23, 2017 at 19:04

Hello, @Erwann,

You can use VC only to add some additional elements. But to create simple mega menu you don’t need VComposer. Just create multilevel structure (at least 3 level for the mega menu item) and choose mega menu design type for the 1st level. If you provide me temporary admin panel access and screenshot of the menu that you want to implement I could explain you in details how to achieve this.

Regards

#155621 Copied In reply to: Mega Menu

Olga Barlow

Participant

February 23, 2017 at 18:59

Hello,

Yes, our theme is WooCommerce theme but overwriting of basic WooCommerce options is a bad practice that will cause problems with next WooCommerce updates. That’s why we try to avoid this problem. We are able to add features that WC does not include but we don’t touch existing WC options.

Regards

#155620 Copied In reply to: breadcrumbs in google search results

Olga Barlow

Participant

February 23, 2017 at 18:53

Hello,

Try to add the following code in Theme Options > Styling > Custom CSS

.quantity.buttons_added input[type="number"] { width: 45px;}

Regards

#155619 Copied In reply to: Quantity CSS Issue on XStore

Olga Barlow

Participant

February 23, 2017 at 18:51

Hello,

I’m glad to hear that problem is solved.
Feel free to ask if you have any other questions.

Regards

#155618 Copied In reply to: Quick view problems

Olga Barlow

Participant

February 23, 2017 at 18:49

Hello, @mikart76,

Please, download the latest version of our theme from TF and try again. We have made some changes in activation process and now you should use the latest version to activate theme.

Regards

#155617 Copied In reply to: Message Purchase Code is not valid.

Olga Barlow

Participant

February 23, 2017 at 18:46

Hello,

Please, try to re-upload archive from TF, we have made some changes, and try again.
Sorry for this inconvenience.

Regards

#155616 Copied In reply to: loaclhost development – You are using wrong purchase code.

Olga Barlow

Participant

February 23, 2017 at 18:44

Hello,

You are welcome. As a rule server admin should be able to help you with these issues.
Anyway, we are always here to point you in the right direction.

Regards

#155615 Copied In reply to: Missing Icons

Olga Barlow

Participant

February 23, 2017 at 18:42

Hello,

If you want to get update quicker use manual update method – via FTP.

Regards

#155614 Copied In reply to: update not showing on backend

Olga Barlow

Participant

February 23, 2017 at 18:41

Hello,

Add new row for the wp_options table

option_name _transient_timeout_instagram-media-new-pastacuomo
option_value 1487679945

Regards

#155613 Copied In reply to: Problem with instagram feed

Olga Barlow

Participant

February 23, 2017 at 18:32

Hello,

Unfortunately, there is no option to change the header type for different pages. Do you want to remove logo, search, cart from the header and place banner there for the blog page? Could you provide me screenshot how it should be?

Don’t understand your question about “latest posts” page. Blog page is default WordPress page and you can choose what page will show your posts in Settings > Reading.

Regards

#155611 Copied In reply to: Changing Header Only On Blog to banner image

Olga Barlow

Participant

February 23, 2017 at 13:37

Hello,

If you check the official WooCommerce theme Storefront you’ll see that there is no any loader there https://gyazo.com/a67173bf233ad59a4b45adb0272b8c6a
This mask is added by WooCommerce scripts and we did not change this default function. If you prefer to customize it you can do it in child theme.

Regards

#155596 Copied In reply to: Checkout Page Loader Gif

Olga Barlow

Participant

February 23, 2017 at 10:27

You are welcome!

Regards

#155566 Copied In reply to: Checkout Radio buttons misaligned

Olga Barlow

Participant

February 23, 2017 at 10:08

Hello,

Could you please, provide me screenshot of the problem at least? We need to see the problem to fix it.

Regards

#155561 Copied In reply to: category description not showing correctly on product-archive pages

Olga Barlow

Participant

February 23, 2017 at 09:15

Hello,

Yes, additional customization is out of the scope of our support. We use default WooCommerce Search by products and it does not include search by SKU, unfortunately. Some of our users have tried to implement this feature
https://www.8theme.com/topic/display-sku-results-in-search/
https://www.8theme.com/topic/possible-to-change-the-advanced-header-search-to-another-search-plugin/
You can also use third-party plugins and will be able to replace our search by your new search.

Regards

#155553 Copied In reply to: advanced serarch

Olga Barlow

Participant

February 23, 2017 at 09:00

Hello,

I have checked your site and don’t see described issue anymore. Once I choose last option it scrolls up to the first item. I can send you the video. What device do you use?

Regards

#155552 Copied In reply to: theme issues

Olga Barlow

Participant

February 23, 2017 at 08:53

Hello,

I have checked your purchase code and see that you have activated theme for the 2 different domains that’s why you got activation limit. You should use different licenses for the different projects (different end products).

Regards

#155551 Copied In reply to: multisite

Olga Barlow

Participant

February 23, 2017 at 08:39

You are welcome!

Regards

#155549 Copied In reply to: Product Page – PREV and NEXT buttons on the image not ok with IE
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Viewing 27,390 results - 27,361 through 27,390 (of 30,337 total)

Viewing 30 posts - 27,361 through 27,390 (of 30,337 total)

← 1 2 3 … 912 913 914 … 1,010 1,011 1,012 →

Forum Replies Created

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