Hello,

Very likely problem caused by options combination. Please, go to Theme Options > Import/Export > Options > download .json file, upload in cloud and send me link to download your file.

If it does not help us to reproduce your issue on our test installs we won’t be able to fix the issue.
We ask temporary access for the temporary user to find out what caused the problem. Sometimes just link to the site does not give the answer.

Regards

Hello,

I imported versions and did not face problem that you described.

Regards

Hello,

No, we face this issue the first time. If you provide us FTP access we’ll update theme for you via FTP.

Regards

Hello,

Unfortunately, I don’t think that problem is not solved, we have made some changes in options table of the instagram field to check if it change the images but this code should be changed automatically. We have created test page and added 2 test instagram elements with your account and random account. Problem appears with your account only. Seems like your DB does not have the necessary field in wp_option table. Could you provide me access to your DB to create that field or it would be better to tell you what field you should create and you will create it by yourself? Do you have necessary skills?

Regards

Hello,

Code for the Ajax search you can find in:
xstore/framework/theme-functions.php http://prntscr.com/ec25hn
xstore/js/etheme.js , etheme.min.js http://prntscr.com/ec25s1
Use child theme for all the changes you plan to implement.

Additional customization is not included in our basic support that’s why if you need help with it contact WP-Kraken team

Regards

Hello,

Add the following code in custom CSS

.woocommerce-checkout-review-order #shipping_method input {
    margin-right: 5px;
}
@media only screen and (max-width: 320px){
.cart_totals #shipping_method li:last-child label, #order_review #shipping_method li:last-child label {
display: inline-block !important;
}
.cart_totals #shipping_method li:last-child input, #order_review #shipping_method li:last-child input {
    display: inline-block !important;
    position: relative;
    right: auto !important;
    float: none !important;
}
}

Regards

Hello,

Go to Theme Options > Styling > Custom CSS and add the following code

@media all and (-ms-high-contrast: none), (-ms-high-contrast: active) {
 .main-images .owl-controls .owl-next::before, .thumbnails-list .owl-controls .owl-next::before{
  margin-left: 17px;
 }
}

We’ll also fix it in next theme update.

Regards

Hello,

This is default WooCommerce page and did not change its template. If you want to change Thank you page you can do this by modifying the woocommerce template file.
Copy this template file:
..wp-content/plugins/woocommerce/templates/checkout/thankyou.php
to
xstore-child/woocommerce/checkout/thankyou.php and edit the code according toyour needs.

If you need help with additional customization you can contact WP-Kraken team.

Regards

Hello,

Unfortunately, variable products won’t have Ajax add to cart.

Regards

You are welcome!

Would be very appreciated if you can leave 5stars rating for our theme on ThemeForest

Regards

You are welcome!
I’m glad that we sorted out.

Regards

Hello,

Image is not full-width because you Display Size http://prntscr.com/ebfyih Use cover to make it full width.
Also, every page has margin-top http://prntscr.com/ebfz74 and if you want to remove this then add margin -30px for the first row of the page where you want to remove margin http://prntscr.com/ebg12u

Regards

Hello,

Do you use any cache plugin?
We got the following answer from WPML support

Could you please ask your client to make sure that he’s using the updated versions of WPML plugins. Also, he might need to change his Language URL format to Different languages in directories in WPML -> Languages.

If you have some steps to reproduce the issue, please tell.

Just for your info, the client has opened a ticket in our system and one of our supporters is following with him.

Could you, please, continue your conversation with WPML support team to solve the issue?

Regards

Hello,

There is no such option in our theme to change that image, this is default WC option.
Read this post https://www.themelocation.com/how-to-replace-default-paypal-logo-on-woocommerce-checkout-page/ It should help you.
Do all the changes in child theme.

Regards

Hello,

This is default WooCommerce page. Do you have this issue with our theme only or problem persists with default WooCommerce theme too?

Regards