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Viewing 30 posts - 26,401 through 26,430 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 11, 2017 at 17:37

    Hello,

    Sorry for the delay. Add the following code in Theme Options > Styling > Custom CSS

    @media only screen and (max-width: 480px){
    .woocommerce-account .woocommerce .u-columns {
        -webkit-box-orient: vertical;
        -webkit-box-direction: normal;
        -webkit-flex-direction: column;
        -ms-flex-direction: column;
        flex-direction: column;
    }
    .woocommerce-account .woocommerce .u-columns .u-column2{
    padding-left: 0;
    }
    }

    This issue was fixed in version 3.13 of our theme.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 11, 2017 at 17:19

    I’m glad that you sorted out.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 11, 2017 at 17:18

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 11, 2017 at 17:14

    Hello,

    Block with image is 570px width. If you set the smaller image (in your case 300×300) image has 100% width and looks blurred. Either set the bigger image in settings http://prntscr.com/f6o3b8 or add the following code in Theme Options > Styling > Custom CSS

    article.content-chess .wp-picture img {width: auto;}

    P.S. Thumbnails is the smallest size of the images. Settings for the large, medium and thumbnails you can change in Settings > Media.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 11, 2017 at 17:04

    Hello,

    As I can see these notices are related to plugins that you use. Please, make sure that you have updated all the included plugins to latest versions https://www.8theme.com/download-plugins/
    Also, if you use third-party plugins then update them too. Because very likely you have updated WC plugin and theme but have not updated plugins.
    In case if after that you still have the notices try to disable third-party plugins one by one and check which one caused the problem.
    Let me know about results.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 11, 2017 at 16:58

    Hello,

    Oh, thank you! We are very glad that you like our theme!
    We used background image for the breadcrumbs to do that. Global breadcrumbs image you can upload in Theme Options > General > Breadcrumbs > breadcrumbs bg image. If you want to use the individual image for some pages like Shop and other pages that inherit shop template go to Pages > edit Shop page and upload featured image for your page. It will be used like breadcrumbs background. To get the custom image for the category go to Products > Categories > edit category and upload the custom image for the heading.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 11, 2017 at 16:53

    Hello,

    Yes, you are right. The easiest way is to use translation files. I’m glad that you sorted out.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 11, 2017 at 16:48

    Hello,

    We have edited template files. It was theme bug and we have fixed it in version 3.13 of our theme.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 11, 2017 at 16:47

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 11, 2017 at 16:46

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 11, 2017 at 16:45

    Hello,

    Could you, please, provide me screenshot? What IE version do you use? Because I don’t see problem in FF http://prntscr.com/f6npkh

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 11, 2017 at 16:40

    Hello,

    Add the following CSS in Theme Options > Styling > Custom CSS to make languages in one line

    .mobile-menu-wrapper .menu-item.menu-item-language {
        width: auto;
        border-bottom: none;
    }

    But I can’t move them at the beginning of the menu because WPML adds them at the end of the menu http://prntscr.com/f6no64

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 11, 2017 at 16:11

    Hello,

    Unfortunately, Revolution Slider element does not support initialization if it’s used in tabs. We can do nothing with it. You may contact Revolution Slider authors via comments section to ask if they could fix it in future updates.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 11, 2017 at 15:31

    Hello,

    Sorry for the delay in answering. It’s related to the number of the requests from our users.

    Yes, we use the WordPress Object Cache but the object cache is non-persistent. This means that data stored in the cache resides in memory only and only for the duration of the request. Cached data will not be stored persistently across page loads unless you install a persistent caching plugin.
    https://codex.wordpress.org/Class_Reference/WP_Object_Cache
    Very likely your hosting use caching plugins on the backend that’s why you had that problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 11, 2017 at 11:25

    Hello,

    Please, provide me WP admin panel access and FTP access to your site. Also, provide link to the product with SKU and tell me what word did yo use to get the problem with products alignment?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 11, 2017 at 11:23

    Hello,

    Just go to Theme Options and activate theme. Please, disabled XStore core plugin before this and activate after theme activation.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 11, 2017 at 11:22

    Hello, @Dwilo

    Credentials are incorrect. I can’t to login.
    Go to WooCommerce > System Status and make sure that you increased the limit. If you can’t save the big menu only but options work ok for the small menus it can be “max input vars” limit only.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 11, 2017 at 11:16

    Hello,

    Contact your hosting provider and increase the PHP max input vars limit to 5000 or 8000.
    http://sevenspark.com/wordpress/menu-item-limit

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 11, 2017 at 10:59

    Hello,

    So, have you checked with Storefront theme (default WC theme)? Does it work fine? Does problem appears with our theme only/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 11, 2017 at 10:55

    Hello,

    Renamed the cache folder in wp-content/cache because clear cache button did not work via admin panel.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 11, 2017 at 10:54

    Hello,

    Provide, please, admin panel and FTP access to the site where you want to remove the license and we’ll activate the new one. Unfortunately, deactivation via Theme Options is no the development stage, hope it will be released soon.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 11, 2017 at 10:20

    Hello,

    Could you, please, provide me admin panel and FTP access to your site. I need to check if the problem is related to our theme.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 11, 2017 at 10:17

    Hello,

    Go to Theme Options > E-Commerce > Shop > check is you have chosen the cart widget position.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 11, 2017 at 10:15

    Hello,

    Yes, it was the cache problem. Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 11, 2017 at 10:00

    Hello,

    You are talking about horizontal iPad, right? We’ll try to implement this in next theme update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 11, 2017 at 09:59

    Hello,

    XStore is the e-commerce oriented theme that’s why the main search is the search for products (if another is not set in Theme options). We don’t have the special page that displays both results posts and products, that’s why if you press enter you can get either products or posts.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 10, 2017 at 13:42

    Hello,

    If you don’t use cache plugin then I would suggest you to install it and then check again. Maybe cache will help you to fix this issue. PHP version can’t be the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 10, 2017 at 13:01

    Hello,

    I checked your code and it’s ok. Are you sure that you trying to download theme from here https://themeforest.net/downloads ? Because on this page https://www.8theme.com/download-plugins/ we provide just the list of included plugins but not theme update. Theme archive you can get from ThemeForest only.
    If you have any troubles with your TF account and don’t see our item in the list of purchases you need to contact Envato support to solve the situation.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 8, 2017 at 17:32

    Hello,

    Check now, please.
    Nice site!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 8, 2017 at 13:38

    Hello,

    You have enabled the maintenance mode and I can’t check the menu. Either provide me temporary admin panel access or disable maintenance mode.

    Regards

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    Viewing 26,430 results - 26,401 through 26,430 (of 30,391 total)
Viewing 30 posts - 26,401 through 26,430 (of 30,391 total)
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