1 license can be used for the 1 project only. If you use theme for more than 1 project you need to buy the separate license for the every new project where you want to use our theme.
Provide me admin panel and FTP access to the site where you want the update and activate our theme, because the new version comes with activation and you won’t be able to use the theme without activation.
Regards
Olga Barlow
Participant
May 6, 2017 at 08:34
Hello,
We have sent you the new license code to your email. Please, try it.
Regards
Olga Barlow
Participant
May 5, 2017 at 17:29
Ok, sure.
Regards
Olga Barlow
Participant
May 5, 2017 at 17:28
Yes, it looks very nice!
Have a good weekend too!
Regards
Olga Barlow
Participant
May 5, 2017 at 17:28
Hello,
Unfortunately, there is no such option to hide these products in the widget, you can do this only for whole the site in WC settings.
Regards
Olga Barlow
Participant
May 5, 2017 at 17:26
Hello,
If you want to change positions of the product description you should copy xstore/woocommerce/archive-product.php file into child theme (xstore-child/woocommerce/) folder and move the woocommerce_archive_description action at the place where you want to show it.
Regards
Olga Barlow
Participant
May 5, 2017 at 17:22
Hello,
If you get 503 error then enable the WP_debug mode and check the errors that you get. Very likely some fatal errors appear. Then you’ll be able to understand what option should be changed to avoid this issue.
Wp rocket plugin is paid plugin and it has its own support team that should help you with all the necessary settings.
Regards
Olga Barlow
Participant
May 5, 2017 at 17:15
Hello,
Ok, I’m glad that problem was solved.
Regards
Olga Barlow
Participant
May 5, 2017 at 17:14
You are welcome!
Regards
Olga Barlow
Participant
May 5, 2017 at 17:14
Hello,
Then replace that code by the following
@media only screen and (min-width: 992px){
.single-product-default .product-images {
width: 60%;
}
.single-product-default .product-information {
width: 40%;
}
}
Regards
Olga Barlow
Participant
May 5, 2017 at 17:07
Hello,
Sorry for the delay. Check now, please.
Regards
Olga Barlow
Participant
May 5, 2017 at 16:55
Hello,
I have disabled all the plugins and enabled default theme and errors still persist http://prntscr.com/f4hfls
Seems this is your WP installation issue. But we provide support for the problems related to our theme or included plugins.
Regards
Olga Barlow
Participant
May 5, 2017 at 16:39
Hello,
Sorry, seems my colleague did not open the correct link.
All the pages have the margin-top 0 http://prntscr.com/f4gyvk if the breadcrumbs option was disabled to avoid the problem with space for the product page etc. If you don’t need this space for all the pages on your site then add the following code in global custom CSS (Theme Options > Styling > Custom CSS). If you want to remove the space for some page only you may add the code in page custom http://prntscr.com/f4h9mx
Download plugins and install them manually via Plugins > Add new https://www.8theme.com/download-plugins/
Let me know if you still have the errors after plugin installation and activation.
Go to Theme Options > E-Commerce > Product Page Layout > Disabled Full width option, you are using boxed version so this option only makes problem for you because it adds the additional padding at the both sides that makes container smaller and we hide the text for smaller container.
Regards
Olga Barlow
Participant
May 5, 2017 at 15:42
You are welcome!
Regards
Olga Barlow
Participant
May 5, 2017 at 15:41
Hello,
WooCommerce 3.0.3 made changes in the following files content-single-product.php , single-product/product-image.php ,single-product/product-thumbnails.php .
So, our developers also made changes to add the compatibility with the new version of WC.
Unfortunately, I can’t find the error in your code without trying on the real site.
Regards
Olga Barlow
Participant
May 5, 2017 at 15:33
Ok, great, you are welcome.
Regards
Olga Barlow
Participant
May 5, 2017 at 15:23
Hello,
We’d love to help you optimize your site but that is outside the scope of our support. I can give you just the main tips but every site is individual.
General site speed depends on many factors. Below you’ll find main of them
1) Plugins. When you have multiple plugins installed and activated on your site, it can slow it down. So, please, keep enabled only those plugins that you really need for the correct functioning of your site and disable all the plugin that you don’t use. The more plugins you use, the slower it will be.
2) Caching. The most important part of optimizing your site is caching. Combine cached page with gzip compression to get better results. We recommend using W3 Total Cache. Read the beginners guide to setting up W3 Total Cache plugin https://premium.wpmudev.org/blog/w3-total-cache-settings/
Also, a very good plugin is WP Rocket, but it’s paid.
3) Images. Use optimized images only otherwise you will have big images and a slow loading time. Do not upload larger images than what is needed. When you use image editing tool like Photoshop don’t save images without using the option “Save For Web”.
There are different ways on how to compress images. Use special services or WordPress plugins to optimize your images for decreased loading times:
– tinypng.com
– Compressor.io
– Kraken.io
– Ewww Image Optimizer
– Smush Image Compression and Optimization plugin
4) Server/Hosting.
Sometimes slow speed can be a result of your hosting service. If you have checked the above items and the site is still slow, the most likely it is a server/hosting issue. Contact your host and discuss it with them. Because even with the default WP theme site speed could be slow.
Regards
Olga Barlow
Participant
May 5, 2017 at 15:17
Hello, @flatliner,
The secondary menu uses vertical alignment and if the column has the space below it will show the next item there. Use height option http://prntscr.com/f4flit to set the smaller height for your mega menu and move the next item in next column.
