Hello,

We have edited template files. It was theme bug and we have fixed it in version 3.13 of our theme.

Regards

You are welcome!

Regards

Hello,

Add the following CSS in Theme Options > Styling > Custom CSS to make languages in one line

.mobile-menu-wrapper .menu-item.menu-item-language {
    width: auto;
    border-bottom: none;
}

But I can’t move them at the beginning of the menu because WPML adds them at the end of the menu http://prntscr.com/f6no64

Regards

Hello,

Sorry for the delay in answering. It’s related to the number of the requests from our users.

Yes, we use the WordPress Object Cache but the object cache is non-persistent. This means that data stored in the cache resides in memory only and only for the duration of the request. Cached data will not be stored persistently across page loads unless you install a persistent caching plugin.
https://codex.wordpress.org/Class_Reference/WP_Object_Cache
Very likely your hosting use caching plugins on the backend that’s why you had that problem.

Regards

Hello,

Just go to Theme Options and activate theme. Please, disabled XStore core plugin before this and activate after theme activation.

Regards

Hello,

Contact your hosting provider and increase the PHP max input vars limit to 5000 or 8000.
http://sevenspark.com/wordpress/menu-item-limit

Regards

Hello,

Renamed the cache folder in wp-content/cache because clear cache button did not work via admin panel.

Regards

Hello,

Could you, please, provide me admin panel and FTP access to your site. I need to check if the problem is related to our theme.

Regards

Hello,

Yes, it was the cache problem. Check now, please.

Regards

Hello,

XStore is the e-commerce oriented theme that’s why the main search is the search for products (if another is not set in Theme options). We don’t have the special page that displays both results posts and products, that’s why if you press enter you can get either products or posts.

Regards

Hello,

I checked your code and it’s ok. Are you sure that you trying to download theme from here https://themeforest.net/downloads ? Because on this page https://www.8theme.com/download-plugins/ we provide just the list of included plugins but not theme update. Theme archive you can get from ThemeForest only.
If you have any troubles with your TF account and don’t see our item in the list of purchases you need to contact Envato support to solve the situation.

Regards

Hello,

You have enabled the maintenance mode and I can’t check the menu. Either provide me temporary admin panel access or disable maintenance mode.

Regards

You are welcome!

Regards

Hello,

You are using third-party plugin to add one more icon and it makes some CSS issues. Add the following code in custom CSS to fix the problem on your site

.payment_methods label img{
max-width: 150px !important;
}

Regards

Hello,

Seems that was the bug of the default VC element for the WooCommerce products and Our Offers element. I have used our element Products and everything is fine now. We’ll try to fix the problem with default VC element and our element in the theme update.

Regards