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How to enable static blocks? - by Forgaria

This topic has 19 replies, 4 voices, and was last updated 6 years, 11 months ago ago by Olga Barlow

Forgaria

Participant

April 25, 2017 at 14:51

Hi!

I need to activate static blocks.

However, I can’t find the option in VC as described in your documentation (http://xstore.helpscoutdocs.com/article/47-static-blocks).

Any idea?

#161203 Copied Theme version: 3.9 WooCommerce version: 2.6.14

18 Answers

Olga Barlow

Support staff

April 25, 2017 at 15:52

Hello,

We need access to your WP admin panel to check the issue.

Regards

#161212 Copied

Forgaria

Participant

April 25, 2017 at 19:38

Thanks!

Please, contact administrator
for this information.

#161256 Copied

Amzy Leel

Participant

April 26, 2017 at 04:20

Hello,

You have following warnings in your dashboard :http://prnt.sc/f0w31j
Update all the necessary plugins and theme then see if it is fixed or not.
If not come back to us again.

#161279 Copied

Forgaria

Participant

April 26, 2017 at 08:54

All updates are done.

I now have static blocks enabled… but lost my cart and search icon in the process (they used to be in the header)!

I also had to deactivate newly installed but unused plugins since they make the website lag a lot.

#161309 Copied

Forgaria

Participant

April 26, 2017 at 09:43

Ok. Got it.

Both functionalities were deactivated, because of the udpate, in 8Theme options panel.

Thanks!

#161324 Copied

Olga Barlow

Support staff

April 27, 2017 at 15:38

Hello,

I’m glad that you sorted out.

Regards

#161527 Copied

Forgaria

Participant

April 29, 2017 at 17:11

Hum…

For a reason I can’t explain, static block doesn’t look the same on each pages (https://www.popito.fr/ vs. https://www.popito.fr/index.php/boutique/ for example).

I obviously cleaned the cache and tried it on two computers.

Any idea?

#161761 Copied

Naja Jamal

Member

April 30, 2017 at 04:47

What does that even mean?
These are two different pages.
https://www.popito.fr/ is a full width page.
https://www.popito.fr/index.php/boutique/ is a page with sidebar.

you can set the page layout full width or with side bar in 8theme layout option: http://prntscr.com/f2fipa

#161777 Copied

Forgaria

Participant

May 1, 2017 at 11:00

It means that I need support which is the exact reason why I’m here…

Let me rephrase it.

I want a full-width pre-footer on all pages (currently, there is only a copyrights bar: footer is under development).

I used a static block. It works as expected on the homepage (https://www.popito.fr/) but not on the shop (https://www.popito.fr/index.php/boutique/).

I understand it happens because of the sidebar. Therefore, since I cannot disable the sidebar on shop pages, is there an alternative way to show a full-width pre-footer on all pages even with a sidebar?

Thanks!

#161808 Copied

Forgaria

Participant

May 1, 2017 at 15:22

I almost forgot: icons don’t appear on the shop pre-footer.

#161816 Copied

Forgaria

Participant

May 3, 2017 at 10:38

Anyone?

#161941 Copied

Olga Barlow

Support staff

May 4, 2017 at 18:49

Hello,

It looks like some cache. Could you, please, also provide me FTP access to your site?

Regards

#162189 Copied

Forgaria

Participant

May 8, 2017 at 12:11

Here you go!

Thanks!

Please, contact administrator
for this information.

#162511 Copied

Olga Barlow

Support staff

May 11, 2017 at 10:15

Hello,

Yes, it was the cache problem. Check now, please.

Regards

#162801 Copied

Forgaria

Participant

May 11, 2017 at 10:26

Perfect!

Thank you!

What have you done exactly (for me to know where to look at if I encounter the same kind of problem)?

#162807 Copied

Olga Barlow

Support staff

May 11, 2017 at 10:55

Hello,

Renamed the cache folder in wp-content/cache because clear cache button did not work via admin panel.

Regards

#162815 Copied

Forgaria

Participant

May 11, 2017 at 18:42

The bug has come back…

🙁

#162895 Copied

Olga Barlow

Support staff

May 12, 2017 at 12:37

Hello,

Keep the Object cache option disabled in cache plugin settings.

Regards

#162946 Copied
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