Forum Replies Created

Viewing 30 posts - 26,011 through 26,040 (of 30,337 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 21, 2017 at 19:41

    Hello,

    1) Yes, provide me temporary access to your Dashboard.
    2) There are options to enable/disabel footer/prefooter for the page. Make sure that CMB2 plugin is enabled and then you’ll find all the necessary settings under 8theme Layout Options.
    3) Add the following in custom CSS

    .single_add_to_cart_button {
        background-color: #af2929;
        border-color: #f52121;
        color: #2d1e1e;
    }

    4) We have just general option for all the headings, there is no separate option for H1, H2 etc. It’s possible to change them only by custom CSS
    5) .top-bar.topbar-color-white .my-account-link ul > li > a { color: #9b9b9b !important;}
    6) I can’t check because maintenance mode is enabled. When you provide me Dashboard access I’ll check and give you the solution.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 21, 2017 at 19:31

    Hello,

    Truly saying we did not test our theme and included plugins with plugins that you are looking for, so I can recommend anything.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 21, 2017 at 14:18

    Hello,

    Check the email.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 21, 2017 at 14:14

    Hello,

    If you add menu item with link and click it’s normal that you are redirected to page instead of opening the submenus. If you want to open submenus you need to click the arrow.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 21, 2017 at 13:24

    Hello,

    It’s possible only by some changes in Redux plugin files, so keep file in safe during plugin update
    1) Create fonts folder in child theme and place your font files.
    2) After that in child theme style.css add the following
    @font-face {
    font-family: ‘MyWebFont’;
    src: url(‘fonts/font-file-name.eot’);
    src: url(‘fonts/font-file-name.eot?#iefix’) format(’embedded-opentype’),
    url(‘fonts/font-file-name.woff2’) format(‘woff2’),
    url(‘fonts/font-file-name.woff’) format(‘woff’),
    url(‘fonts/font-file-name.ttf’) format(‘truetype’),
    }

    Where ‘MyWebFont’ is the font name. Again you can name it as you wish.
    ‘WebFont.eot’, ‘WebFont.ttf’, etc are the font file names (the fonts you added at the custom-fonts folder).

    3) plugins/redux-framework/ReduxCore/inc/fields/typography/field_typography.php
    find line and add https://gyazo.com/ecacca7972d8f8fee98ef4b0327f04b5

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 21, 2017 at 12:36

    Hello,

    Nope, I see the same second photo even if I scroll down and then choose the second photo to show like featured http://prntscr.com/fmdvqs
    Can’t understand the problem. Can you send me the screenshot and highlight the problem on the screenshot?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 21, 2017 at 12:10

    Hello,

    1) Ajax search drop-down is for desktop version only by default but if you want to show it also for the mobile let me know and I’ll send you Custom CSS.

    2) Yes, but Massive Addons plugin has some warnings and plugin authors have not released updated version jet.
    3) https://www.8theme.com/demo/xstore/update-history/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 21, 2017 at 12:03

    Hello,

    I found that https://exteriorcoatings.com/order-faq/ page does not work because of WP Real Media Library plugin, it makes problem even with the default theme. Homepage works ok when I cleared the cache.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 19, 2017 at 15:41

    Hello,

    If you want to make changes in header you need to copy header structure from xstore/header/folder (depending on header type that you use) into child theme folder and change the logo function to what you need.
    Fixed header will be changed automatically. But if you face problems with fixed header let me know your FTP details.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 19, 2017 at 14:56

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 19, 2017 at 14:56

    Hello,

    I need FTP access to your site:
    FTP host, FTP username and FTP pass.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 19, 2017 at 14:29

    Hello,

    I have checked the site and don’t see the problem with Quick View on the category page http://prntscr.com/flktd0 Have you sorted out?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 19, 2017 at 14:20

    Hello,

    I don’t see problem with the product that you provided http://prntscr.com/flkp0u
    Please, send me the link to the product where I’ll be able to check the issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 19, 2017 at 14:18

    Hello,

    Please, provide me temporary admin panel access. We’ll check.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 19, 2017 at 14:02

    Hello,

    You can use either translation files and translate ‘add to cart’ to ‘read more’. Or Use WooCommerce snippet https://docs.woocommerce.com/document/change-add-to-cart-button-text/
    Use child theme if you prefer the second way.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 19, 2017 at 13:59

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 19, 2017 at 13:57

    Hello,

    I’m sorry we are ready to give you the refund because we don’t have ready solutions how to speed up your site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 19, 2017 at 09:44

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 19, 2017 at 09:12

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 17, 2017 at 11:12

    Hello,

    1) Watch our video tutorial about mega menu https://www.8theme.com/documentation/xstore/video-tutotials/03-how-to-create-a-mega-menu/
    2) Go to Theme Options > Header Settings > Top bar background.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 17, 2017 at 11:10

    Hello,

    We are glad that you sorted out. Have a nice weekend too!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 17, 2017 at 11:09

    Hello,

    XStore theme includes Massive Addons plugin and it has option to add modal popup or button with lightbox http://prntscr.com/fktucl

    Check the demos
    http://massive.mpcthemes.net/modal-box/
    http://massive.mpcthemes.net/lightbox/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 17, 2017 at 10:39

    Hello,

    It’s strange. Provide me, please, FTP access. We’ll try to help you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 17, 2017 at 10:24

    Hello,

    Could you, please, enable shipping methods because I can’t check the issue on your site to help you?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 17, 2017 at 09:46

    Hello,

    Go to Theme Options > Header > Settings > use Header Custom HTML area http://prntscr.com/fktbjd

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 17, 2017 at 09:28

    Hello,

    Please, provide me your extended license purchase code in Private content area and temporary WP admin panel and FTP access. We’ll check and update theme for you.
    Don’t forget to backup your files and DB before this.

    You can also contact us in chat on Monday https://www.8theme.com/demo/royal/ (at the right bottom) and ask Olga Barlow. You’ll be redirected to me. My working hours are
    Monday-Friday: 8.30 a.m. – 5.30 p.m.
    Saturday: 9.00 a.m. – 2.00 p.m.
    Sunday – Closed

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 16, 2017 at 17:25

    Hello,

    You did not create My Account page. Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 16, 2017 at 17:22

    Hello,

    You can find your purchase code in Downloads area of your account on ThemeForest.
    Royal theme does not have extended version, it has Regular and Extended licenses. Have you bought the Extended license?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 16, 2017 at 16:00

    Hello,

    Edit your element and change the item design option http://prntscr.com/fkjt05
    Also, you can create your own design using grid builder https://vc.wpbakery.com/video-academy/grid-builder/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 16, 2017 at 15:56

    Hello,

    Try the following code

    .nav-sublist-dropdown:before {
        top: -75px;
        height: 90px;
    }

    Regards

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Viewing 30 posts - 26,011 through 26,040 (of 30,337 total)
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