Hello, I have purchased the extended version and I am having trouble updating my current royal theme to the extended version I can’t find where I can upload the activation key, Can you please have someone from support either update my theme for me and give me a solution.
You can find your purchase code in Downloads area of your account on ThemeForest.
Royal theme does not have extended version, it has Regular and Extended licenses. Have you bought the Extended license?
Please, provide me your extended license purchase code in Private content area and temporary WP admin panel and FTP access. We’ll check and update theme for you.
Don’t forget to backup your files and DB before this.
You can also contact us in chat on Monday http://8theme.com/demo/royal/ (at the right bottom) and ask Olga Barlow. You’ll be redirected to me. My working hours are
Monday-Friday: 8.30 a.m. – 5.30 p.m.
Saturday: 9.00 a.m. – 2.00 p.m.
Sunday – Closed